---
description: Learn more about TM3 price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TM3 Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [TM3](/software/27328/tm2)

# TM3

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> TM3 is the all-in-one practice management software solution for sole practitioners, clinics, and fitness studios.
> 
> Verdict: Rated **4.1/5** by 87 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TM3?

Practice management software for sole practitioners, clinics, and fitness studios

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 87 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Blue Zinc IT
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 50.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: TM3: prices start from £50 or €55 per month.&#10;TM3 Connect: prices start from £60 or €65 per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Algeria, American Samoa, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad and 107 more

## Features

- Appointment Management
- Attendance Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Charting
- Class Management
- Client Database
- Client Management
- Client Portal
- Communication Management
- Confirmations/Reminders
- Customisable Branding
- Customisable Forms
- Debit/Credit Card Processing
- Document Management
- EMR/EHR
- Electronic Payments
- Faculty/Staff Management
- For Medical Purposes
- For Physical Therapy
- For Podiatrists
- For Speech Therapists
- Healthcare Compliance
- Initial Assessments
- Medication Management
- Mobile Access
- Multi-Location
- Online Payments
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal
- Patient Records Management
- Payment Processing
- Physician Scheduling
- Recurring Appointments
- Registration Management
- Reminders
- Reporting & Statistics
- SMS Messaging
- SOAP notes
- Secure Messaging
- Telemedicine Software
- Therapy Notes
- Treatment Planning
- Video Conferencing
- Website Integration
- Workflow Management

... and 33 more features

## Integrations (7 total)

- Chatfuel
- Google Ads
- Google Analytics 360
- Google Tag Manager 360
- Mailchimp
- Pronto
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)

## Related Categories

- [Medical Software](https://www.capterra.com.au/directory/20029/medical-practice-management/software)
- [Podiatry EMR](https://www.capterra.com.au/directory/32617/podiatry-emr/software)
- [Podiatry Software](https://www.capterra.com.au/directory/31541/podiatry/software)
- [Patient Scheduling Software](https://www.capterra.com.au/directory/33315/patient-scheduling/software)
- [Patient Portal Software](https://www.capterra.com.au/directory/30857/patient-portal/software)

## Alternatives

1. [ClinicSense](https://www.capterra.com.au/software/178722/clinicsense) — 4.8/5 (648 reviews)
2. [Noterro](https://www.capterra.com.au/software/164994/soap-vault) — 4.8/5 (626 reviews)
3. [Jane](https://www.capterra.com.au/software/178984/jane-app) — 4.8/5 (494 reviews)
4. [NextGen Office](https://www.capterra.com.au/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)
5. [Vagaro](https://www.capterra.com.au/software/153752/vagaro) — 4.7/5 (3479 reviews)

## Reviews

### "very expensive diary" — 1.0/5

> **Ben** | *12 August 2024* | Alternative Medicine | Recommendation rating: 0.0/10
> 
> **Pros**: Not much really. as a diary its ok but there are cheaper versions of those available
> 
> **Cons**: Clunky, not intuitive. can't read previous notes while writing another. Support desk is useless
> 
> Awkward when working, awful support when not

-----

### "Easy to Use and Operate Accurately" — 5.0/5

> **Karen** | *19 July 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: I like the fact that I can record everything related to a customer accurately and with ease
> 
> **Cons**: Sometimes it does have glitches but the Customer Service Team are amazing and are able to fix things with ease
> 
> Anytime I've encountered a problem, the TM3 support team have been amazing.  I would recommend this software to others and rate the customer service as exceptional

-----

### "Experiences" — 4.0/5

> **Jennifer** | *15 July 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Diary management&#10;Case notes&#10;Bespoke reports&#10;Fantastic support from tech team although responses have been badly affected by Covid
> 
> **Cons**: No signature on bespoke emails&#10;No area for frequently used attachments to be stored&#10;Happy to use IM but tel should be re-installed as response times can be slow and then messages are cut off if we don't respond within a certain time frame but when in clinic this can't always be done&#10;Text costs
> 
> Very positive generally&#10;Been using it for 10+ years and moved up through the versions&#10;Tech team really helpful&#10;Have recommended and its been taken up by 3 other users recently and was told I would get a discount but that has not happened\!

-----

### "Overall a fairly good clinical system that is quickly being outdated by recent software out there\!\!\!" — 3.0/5

> **Dell** | *14 July 2021* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: Can customise a fair amount of functions to the way in which your clinic operates.  Reminders and free use of email is great.  Invoicing is really good.
> 
> **Cons**: Things are not updated regularly enough, the desktop software seems to be forgotten about completely.  The online version is not user friendly and loses some of the great functions the desktop version has.  For example, allowing you to read a communication and make changes to it if required before it is sent.&#10;The online booking system states "prices from" giving the lowest price of a group session to the client, when they request a £25 session as it states this prices from, this could lead to patient complaints for false advertising.&#10;The telephony help has been offline for way too long, as a business I managed to set up an internet phone system very easily to use when home working, I have no idea why TM3 did not provide this?&#10;The system crashes regularly.&#10;When updates occur or support sometimes need to do something with the system if it crashes, they forget to upload word again to open documents and you have to call back to get this working again.&#10;If a patient enters via a group with authorised sessions, but then sees us privately for an alternative issue, and then sometimes has a second authority for a different body part, it is impossible to know on the system session dates what ones were for a private and group session.  I have been requesting that these should have a colour coded way to separate them for years but nothing ahs changed.
> 
> Overall it is fair, to be honest, I am looking at changing providers as as other software programs appear to be more advanced now than TM3.&#10;To request updates to things we are told that that info will be given as a request to the developing team, but you know that is a way of saying this will not happen from experience.

-----

### "Honest Review :)" — 5.0/5

> **Lynley** | *14 July 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The set up is really quite easy. There is plenty of help available and plenty of tutorials for things you are unsure of.
> 
> **Cons**: When additions / suggestions are made, there doesnt seem to be any progress often and not follow up procedure other than us chasing / enquiring.&#10;&#10;It is pretty expensive in terms of licencing. Also, the classes features are fab when you upgrade to Connect but despite the cost of the upgrade, there's a further charge per class. I understand why the PAYG system is in place, it just adds to an already expensive system, especially when alot of the Connect features are not used
> 
> There are some great features, from reminders to the ability to send forms, to setting up and billing for classes. This is enabling our business expansion to progress smoothly and has allowed us to adapt to the challenges of operating throughout the Covid pandemic

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## Links

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