Rent Manager

by London Computer Systems

4.4 /5 (201) Write a Review!

Who Uses Rent Manager?

Rent Manager is a solution for companies that manage a multitude of multifamily, single-family, and commercial properties. We work with customers who own/manage anywhere from 100-50,000+ units.

What Is Rent Manager?

Rent Manager is advanced property management software designed to manage every facet of your unique operation. From leasing to accounting, your portfolio runs on three decades of Rent Managers proven technology. Boasting a powerful property management database, fully integrated accounting system, vast interface customization opportunities, intuitive contact management, maintenance, work order, and marketing solutions, as well as an open API portal for tailored solutions and so much more.

Rent Manager Details

London Computer Systems

http://www.rentmanager.com

Founded 1986

Rent Manager video
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Rent Manager pricing overview

Rent Manager does not have a free version but does offer a free trial.

Free Version

No

Free Trial

Yes

Rent Manager deployment and support

Support

  • Business Hours
  • Online

Deployment

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Rent Manager Features

  • Billing & Invoicing
  • Commercial Property Management
  • Contact Management
  • Credit Check
  • Financial Management
  • Insurance Management
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Property Database
  • Rent Tracking
  • Residential Property Management
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Tracking
  • Website Management

View full list of Real Estate Property Management Software

  • Credit Check
  • Online Payments
  • Tax Management
  • Tenant Portal
  • Tenant Tracking
  • Vacancy Management
  • Website Management

View full list of Rental Property Management Software

Rent Manager Alternatives

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Rent Manager Reviews

Read all reviews

Overall rating

4.4/5
From 201 users reviews

Average score

Ease of Use 4.1
Customer Service 4.4
Features 4.2
Value for Money 4.4

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Ginger S.
Operations Manager/Bookkeeper
Real Estate
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/04/2018

"A great software team!!! We love the versatility!"

Comments: Prior to Rent Manager we used Yardi for 17 years until they became too expensive and no longer catered to a small company base. This is so much better! Rent Manager listens to their customers. We couldn’t be happier!

Pros: The online RM12 version gives us the versatility of a complete accounting program (minus payroll of course) that allows small employers with mixed portfolios to use a single product. Outside Payroll options work great for us. The Rent Manager team is constantly listening to their customer base and makes product use seamless with a great support staff! We are a small locally owned property management firm with commercial, residential and self-storage rentals and have used the Rent Manager program since 2011. We currently manage 15 sets of books that include around 30 properties. The software allows us to set up each property based on its own rental type and each user can be restricted based on need. We love the user friendliness, training options and the program options available

Cons: We have not found a major con with this program. The development team tries to work with all parameters to find a work-a-round if not an immediate fix.

Vendor Response

by London Computer Systems on 24/04/2018

Thank you so much for your review Ginger!

  • Reviewer Source 
  • Reviewed on 23/04/2018
Tonya J.
Senior Property Manager
Real Estate, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 12/08/2019

"Rent Manager"

Comments: The support Rent Manager overs is outstanding. They offer so many ways for you to train or trouble shoot with their software.

Pros: Ease of use. Versatility. New features regularly. Product support.

Cons: The screens are very generic in appearance. The software could be more visually appealing

Vendor Response

by London Computer Systems on 13/08/2019

Hi Tonya, Thank you for your review! Our product support team really appreciates the shout out as well. If you are looking to customize tabs or reports, I highly recommend checking out Rent Manager University or the Help File (F1) to see how you can customize the look of the software.

  • Reviewer Source 
  • Reviewed on 12/08/2019
Kristi T.
Property Management Supervisor
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/12/2017

"Transitional Issues"

Comments: Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany
has also been extremely helpful.
A comparable feature request was finally successfully completed.
We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs.
To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.

Pros: Provides us with tools to manage effectively.
Allows for reports, letters, media, and more to be used.

Cons: Transitioning from RentManager Xi has been a nightmare.
Marketing formats 100% changed.
Owner information lost in the transition (and more)
Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners)
API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site.
Low/Zero response to new function requests - even though they provide a way to submit - response is zero.
Medium Response to comparable feature from Xi request - WITH

Vendor Response

by Kari on 15/12/2017

Hi Kristi,
Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 14/12/2017
Marcia M.
Owner/Manager
Real Estate, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/08/2019

"Rent Manager is FANTASTIC to work with"

Comments: We are a property management company. This software is excellent in all ways. So easy to use, we switched from Quick Books to Rent Manager.

Pros: This is the easiest software to use even with multiple company names. Financial statements are so easy for our accountant to do our taxes with. LOVE IT !!!

Cons: There is nothing I don't like about it. Except maybe because it logs you out so often and you have to re-login often

Vendor Response

by London Computer Systems on 05/08/2019

Hi Marcia,

Thank you for your review! We're glad to hear you are enjoying Rent Manager. For security purposes, we do enforce a log out after a while of inactivity. If this begins to become an issue, please contact our support team and we can help you look into this.

  • Reviewer Source 
  • Reviewed on 01/08/2019
Anne J.
President
Real Estate, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/07/2019

"Best Customer Service in the industry"

Comments: I had the misfortune of having to deal with another company that is a competitor of RM. I must say that after that fiasco I am even more impressed with the outstanding customer service you get with Rent Manager . The staff of customer service representatives is the best I have ever dealt with. They are always cheerful, knowledgeable, and so very helpful. I love Rent Manager.

Pros: I have used RM since 2008. This product is easy to use and makes property management easy and efficient.

Cons: The product has so many functions that it takes a while to learn them all. The yearly conference is an awesome place to learn all the functions of this amazing software. Plus it is fun.

Vendor Response

by London Computer Systems on 26/07/2019

Hi Anne,
Thank you so much for your review. We love working with your team as well and we hope to see you all again at RMUC this year!

  • Reviewer Source 
  • Reviewed on 24/07/2019
Read all 201 reviews

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