---
description: Learn more about Now Book It price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Now Book It Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Now Book It](/software/220182/now-book-it)

# Now Book It

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> Now Book It is a reservation software for hospitality, offering table management, marketing tools, event ticketing, \& gift card sales.
> 
> Verdict: Rated **4.9/5** by 101 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Now Book It?

Restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries and breweries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 101 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Now Book It

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: SaaS Model - Flat rate, monthly subscription fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Australia, Canada, Indonesia, New Zealand, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- Booking Management
- Booking Notes
- Business Process Automation
- CRM
- Calendar Management
- Communication Management
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer History
- Customer Support
- Customisable Branding
- Email Marketing
- Email Reminders
- Event Scheduling
- Event Ticketing
- Group Reservations
- Inventory Management
- Marketing Automation
- Mobile Access
- Multi-Language
- Natural Language Processing
- Online Booking
- Online Payments
- Online Registration
- Order Management
- Payment Processing
- Personalization
- Point of Sale (POS)
- Promotions Management
- Queue Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Restaurant POS
- SMS Messaging
- Social Media Integration
- Social Promotion
- Surveys & Feedback
- Table Management
- Third-Party Integrations
- Ticketing
- Waiting Time Tracking
- Waitlist Status Tracking
- Website Management
- Website Personalization

... and 1 more features

## Integrations (20 total)

- Abacus
- Bepoz
- Eway Online Payments
- Facebook Business Suite
- Fedelta Point of Sale
- Function Tracker
- Google Analytics 360
- Google My Business Post Scheduler
- HubSpot CRM
- Instagram
- Lightspeed
- Meta for Business
- OrderMate
- SplitAbility
- Square Point of Sale

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software)

## Related Categories

- [Virtual Assistant Software](https://www.capterra.com.au/directory/33535/virtual-assistant/software)
- [Online Ordering Systems](https://www.capterra.com.au/directory/32698/online-ordering/software)
- [Online Booking Systems](https://www.capterra.com.au/directory/20032/reservations/software)
- [Restaurant Management Software](https://www.capterra.com.au/directory/20026/restaurant-management/software)
- [Event Management Software](https://www.capterra.com.au/directory/20030/event-management/software)

## Alternatives

1. [Booqable](https://www.capterra.com.au/software/138689/booqable) — 4.8/5 (1176 reviews)
2. [Eventbrite](https://www.capterra.com.au/software/114949/eventbrite) — 4.6/5 (5791 reviews)
3. [OpenTable](https://www.capterra.com.au/software/17313/opentable-for-restaurants) — 4.7/5 (1321 reviews)
4. [Wix](https://www.capterra.com.au/software/169007/wix) — 4.4/5 (10725 reviews)
5. [Beyonk](https://www.capterra.com.au/software/1018625/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "Recommended booking platform" — 5.0/5

> **Susan** | *10 April 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Great customer support from people that have worked in the industry or know very well what the venue requires to be able to run their business
> 
> **Cons**: Some features take a while to actually be activated, for example the integrations of the platform and the POS system
> 
> Very happy with the overall experience and feedback is taken seriously - so most customers should feel like they've been listen to their needs and expectations

-----

### "Leeuwin Estate Now Book It" — 5.0/5

> **chantelle** | *24 May 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The now book it team and support plus its super user friendly for staff.
I love they way they are always improving and upgrading features on their product.
> 
> **Cons**: Tabel plans don't currently show enough information to print off and use for a hard copy on a day to day basis
> 
> Since we first had NBI as our primary booking platform the experience with set up, support, upgrading and longevity of product has been excellent.

-----

### "NBI is great for our business" — 5.0/5

> **Jason** | *26 May 2025* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Very easy to use. Intuitive. Available on multiple devices allows us to do remote phone service for restaurant
> 
> **Cons**: There is nothing to report here. Anyone I have with NBI is sorted when I call tech support. No issues
> 
> Very good. Phone support is high level. Can highly recommend the product. Gift cards function is great. Events management also helpful.

-----

### "Strong Booking Platform for Multi-Venue Operations" — 5.0/5

> **Daniel** | *20 April 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The platform is intuitive for both our team and customers, which reduces training time and booking errors across multiple venues. Strong customer support, fast response times and solutions that actually get implemented, not just acknowledged.
> 
> **Cons**: No EDM newsletter option yet and some areas of the backend can feel a bit clunky, particularly when managing functions or making bulk changes.
> 
> Overall, our experience with NowBookIt has been very positive. It’s a reliable system that handles the day-to-day booking flow across multiple venues without creating extra admin or friction for the team.

-----

### "4 years of Now Book It :)" — 5.0/5

> **Lesley** | *15 May 2026* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I liked how simple and easy Now Book It was to use. It made managing bookings quick and stress-free, and the automated reminders were really helpful for reducing no-shows \& really friendly customer support.
> 
> **Cons**: The back end could feel a bit clunky at times, especially when making changes to bookings or navigating between features.
> 
> Overall, my experience with Now Book It was positive. It was easy to use day-to-day, helped keep bookings organised, and made the reservation process smoother for both staff and customers, even though the back end could feel a bit clunky at times.

-----

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## Links

- [View on Capterra](https://www.capterra.com.au/software/220182/now-book-it)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/220182/Now-Book-It/> |
| en-AE | <https://www.capterra.ae/software/220182/now-book-it> |
| en-AU | <https://www.capterra.com.au/software/220182/now-book-it> |
| en-CA | <https://www.capterra.ca/software/220182/now-book-it> |
| en-GB | <https://www.capterra.co.uk/software/220182/now-book-it> |
| en-IE | <https://www.capterra.ie/software/220182/now-book-it> |
| en-IL | <https://www.capterra.co.il/software/220182/now-book-it> |
| en-IN | <https://www.capterra.in/software/220182/now-book-it> |
| en-NZ | <https://www.capterra.co.nz/software/220182/now-book-it> |
| en-SG | <https://www.capterra.com.sg/software/220182/now-book-it> |
| en-ZA | <https://www.capterra.co.za/software/220182/now-book-it> |
| fr | <https://www.capterra.fr/software/220182/now-book-it> |
| fr-BE | <https://fr.capterra.be/software/220182/now-book-it> |
| fr-CA | <https://fr.capterra.ca/software/220182/now-book-it> |
| fr-LU | <https://www.capterra.lu/software/220182/now-book-it> |

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