---
description: Learn more about Channel Gate price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Channel Gate Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [Channel Gate](/software/219902/channel-gate)

# Channel Gate

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> Channel Gate uses AI and machine learning to drive velocity and enable ease throughout the entire eCommerce lifecycle.
> 
> Verdict: Rated **4.6/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Channel Gate?

With Channel Gate, furniture manufacturers can manage multichannel sales seamlessly across major marketplaces in the US and Canada.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 7 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cymax Group
- **Location**: Burnaby, Canada
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: It's a custom percentage-based partnership. Free set up and no monthly fees.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Catalog Creation
- Catalog Management
- Categorisation/Grouping
- Channel Management
- Content Library
- Content Management
- Customization
- Database Publishing
- Email Marketing
- Inventory Management
- Inventory Tracking
- Marketplace Integration
- Multi-Channel Marketing
- Order Management
- Pricing Management
- Promotions Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Search/Filter
- Shopping Cart
- Third-Party Integrations
- eCommerce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software)

## Related Categories

- [Retail Management Software](https://www.capterra.com.au/directory/20053/retail-management-systems/software)
- [Catalogue Management Software](https://www.capterra.com.au/directory/30062/catalog-management/software)
- [Multi-Channel eCommerce Software](https://www.capterra.com.au/directory/31281/multi-channel-ecommerce/software)
- [eCommerce Software](https://www.capterra.com.au/directory/3/ecommerce/software)

## Alternatives

1. [Lightspeed Retail](https://www.capterra.com.au/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
2. [ChannelEngine](https://www.capterra.com.au/software/209775/channelengine) — 4.6/5 (53 reviews)
3. [Cin7 Omni](https://www.capterra.com.au/software/133133/cin7) — 4.3/5 (600 reviews)
4. [WizCommerce](https://www.capterra.com.au/software/1039284/sourcewiz) — 4.6/5 (11 reviews)
5. [Scayle](https://www.capterra.com.au/software/170288/scayle) (0 reviews)

## Reviews

### "Channel Gate Recommended" — 5.0/5

> **Verified Reviewer** | *18 May 2021* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy and quick to get items listed online. Whether doing a bulk upload or single entry, it is a quick and easy to complete. The reports available to review performance are well done.
> 
> **Cons**: Sometimes the images require manipulation before Channel Gate will accept.
> 
> Channel Gate provides excellent training and customer service/support. I highly recommend the software.

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### "Very user friendly though not all features work all the time" — 4.0/5

> **Paola** | *18 May 2021* | Furniture | Recommendation rating: 7.0/10
> 
> **Pros**: I like how user friendly it is. If we have a new employee training for ChannelGate it tends to be very easy. The Seller Intelligence Platform is very useful along with the Order Management feature.
> 
> **Cons**: All the features on ChannelGate are great except they aren't always functional daily. In the Order Management tab there are times where it states we have "zero" orders to check. After continuously refreshing the feature typically isn't available until the end of the day which causes delay in reporting on our business end. Along with Order Management the Seller Intelligence Platform is about the same. The BI reports that are available currently are not functional and this has been going on for 2 days now.

-----

### "Safco CG Review" — 4.0/5

> **DeShun** | *18 May 2021* | Furniture | Recommendation rating: 5.0/10
> 
> **Pros**: Ease of writing product details \& specifications
> 
> **Cons**: Adding product images with white backgrounds is super frustrating.
> 
> It was presented to be user friendly but it is not. I am not allowed to see all of the related data needed.

-----

### "User Friendly and Data Effective\!" — 5.0/5

> **John** | *9 April 2021* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: Nagivating through Channel Gate is very easy, even for those who are not "tech savy". This is what Vendors like Lilola Home looks for since we are also about collecting data and efficiency. The interface allows new and current users to search and  navigate with ease, whether its creating new listings, white label listings, checking marketplace items, and running data reports.
> 
> **Cons**: Nothing really stands out in terms of dislikes. I would suggest a search bar that can take you directly to whatever you are searching for relative to your Channel Gate account.
> 
> Overall we are very satisfied with the transparency Channel Gate data offers us.

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### "User Friendly Automation" — 5.0/5

> **Jordan** | *9 April 2021* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: The product management is all concentration in one seamless location. Bulk exports/imports are easily manipulated thanks to insightful error reports. The seller intelligence platform is a pictorial glimpse into customer insights and buying trends without having to be an expert in Google analytics.
> 
> **Cons**: The monthly cost can be a bit of a push for smaller partners, but I feel that it elevates the understanding of the business model and makes implementation of new products and overall product editing a breeze.
> 
> It's one of my favorite platforms above all others. The data is beautifully translated, the interface is user friendly, and the team behind Channel Gate is helpful and efficient.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/219902/channel-gate)

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| en-AU | <https://www.capterra.com.au/software/219902/channel-gate> |
| en-CA | <https://www.capterra.ca/software/219902/channel-gate> |
| en-GB | <https://www.capterra.co.uk/software/219902/channel-gate> |
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| fr-LU | <https://www.capterra.lu/software/219902/channel-gate> |

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