--- description: Learn more about Tookan price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tookan Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Delivery Management Software](/directory/31261/delivery-management/software) > [Tookan](/software/218952/tookan) # Tookan Canonical: https://www.capterra.com.au/software/218952/tookan Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/218952/tookan?page=2) > Tookan is an AI-powered software, that helps in automating dispatch, tracking order,s and managing freight from a single platform. > > Verdict: Rated **4.1/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Tookan? Enterprises that provide on-demand delivery businesses like logistics, pharmacy, food delivery, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 76 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: JungleWorks - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 129.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Tookan offers a 14 day free trial, after which the software is available across 5 pricing tiers on monthly and annual subscriptions. Please visit - https://jungleworks.com/tookan/pricing/ For full details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 206 more ## Features - Alerts/Notifications - Appointment Management - Automated Scheduling - Billing & Invoicing - CRM - Communication Management - Customer Database - Customer Portal - Delivery Tracking - Dispatch Management - Driver Management - Electronic Signature - Employee Management - Fleet Management - GPS - Inspection Management - Inventory Management - Inventory Tracking - Live Driver Tracking - Mobile Access - Mobile Signature Capture - Online Ordering - Online Payments - Order Entry - Order Management - Order Tracking - Performance Management - Performance Metrics - Point of Sale (POS) - Real-Time Data - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Route Optimization - Routing - Scheduling - Self Service Portal - Shipping Management - Skills Tracking - Status Tracking - Third-Party Integrations - Timesheet Management - Work Order Management ## Integrations (10 total) - Plivo - QuickBooks Online Advanced - Razorpay - Shopify - Square Online - Stripe - Twilio - WooCommerce - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Delivery Management Software](https://www.capterra.com.au/directory/31261/delivery-management/software) ## Related Categories - [Shipment Tracking Software](https://www.capterra.com.au/directory/31602/shipment-tracking/software) - [Transportation Management Systems](https://www.capterra.com.au/directory/30820/transportation-management/software) - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) - [Distribution Software](https://www.capterra.com.au/directory/30079/distribution/software) - [Food Service Distribution Software](https://www.capterra.com.au/directory/20024/food-service-distribution/software) ## Alternatives 1. [Elite EXTRA](https://www.capterra.com.au/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Metrobi](https://www.capterra.com.au/software/183910/metrobi-delivery-planning-software) — 4.9/5 (91 reviews) 3. [Route4Me](https://www.capterra.com.au/software/149633/route4me) — 4.5/5 (404 reviews) 4. [Track-POD](https://www.capterra.com.au/software/178880/track-pod) — 4.7/5 (140 reviews) 5. [Onfleet](https://www.capterra.com.au/software/142633/onfleet) — 4.6/5 (95 reviews) ## Reviews ### "Tookan User" — 3.0/5 > **Brian** | *23 May 2024* | Food & Beverages | Recommendation rating: 2.0/10 > > **Pros**: The app is great and easy to use and modern > > **Cons**: uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders ----- ### "Tookan is a scam disguised as software — avoid at all costs" — 1.0/5 > **Dimitris** | *11 April 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing. The platform is misleading, the support is nonexistent, and the experience is a complete nightmare from start to finish > > **Cons**: They took my money and delivered nothing. Their support vanished after payment, and their system is a buggy mess that doesn’t even function properly. This is not just poor service — it’s a textbook case of exploitation. > > One of the worst business experiences I’ve ever had. I was lured in with promises and demos, only to be left hanging with a broken product, zero assistance, and no refund. It felt like a trap from the beginning. They exploited my trust, wasted my time, and cost me money. I regret ever signing up. ----- ### "Promised features missing, no refund" — 1.0/5 > **Sam** | *17 July 2025* | Consumer Services | Recommendation rating: 0.0/10 > > **Pros**: The sales rep responded quickly before payment and the dashboard screenshots looked promising; conceptually the platform could have solved last-mile logistics for multiple stores. > > **Cons**: After payment they admitted the key feature they had guaranteed—automatic delivery-fee calculation \& display in WooCommerce checkout—doesn’t exist. No working integration was delivered in a month, refund refused. Misleading promises, wasted time and money. > > I paid for a 3-month plan because Tookan staff repeatedly confirmed in writing that their system already supports real-time delivery-price calculation in WooCommerce. This feature is critical for my B2B courier startup. One month later, with nothing working, they told me the feature is “not possible”. They offered no solution and rejected a refund. I am now forced to dispute the charge through my bank. Very disappointing. ----- ### "Very satisfied" — 5.0/5 > **Diogo** | *7 July 2021* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: My experience with the software is pretty good. We are working together for more than 10 months and the results are doing great. The software is complete and very well developed , but the most important and what we must value is the support given. The people around the platform are amazing and we feel like we are in same team. In Venuxx we feel that people from tookan team think as Venuxx’s owners too - and this is very hard to find these days > > **Cons**: - There are no many customizations as we wanted. - The customizations are little expensive > > For me is the best option in market. ----- ### "Cost Effective Software" — 4.0/5 > **Karthik** | *8 January 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Relaible platform for delivering our products.Order tracking is ver easy.It saves time \& effort. > > **Cons**: Need to improve customer support services. They aren't a flexible customer support. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/218952/tookan?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/218952/tookan) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data