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choose better software
What Is e-automate?
e-automate is a fully integrated business management software tailored for managed print providers that helps users manage accounting, contract management, purchasing & receiving, sales, customer service, reporting and more.
Consolidate all of your information silos in one place and make it easier for your departments to interact efficiently. e-automate's enhanced reporting and analytics functionality provides clear visibility of your business, increasing profitability and efficiency.
Who Uses e-automate?
o Managed print providers o Office equipment dealers o Technology service providers o Point of sale equipment providers o Banking equipment providers o Field service providers
Where can e-automate be deployed?
About the vendor
- ECI Software Solutions
- Located in Grand Prairie, US
- Founded in 1999
e-automate support
- Phone Support
- Chat
Languages
English
e-automate pricing
Starting Price:
- No free version
e-automate does not have a free version.
About the vendor
- ECI Software Solutions
- Located in Grand Prairie, US
- Founded in 1999
e-automate support
- Phone Support
- Chat
Languages
English
e-automate videos and images
Features of e-automate
Alternatives to e-automate
Reviews of e-automate
Easy to use and navigate
Comments: All in all I like eAuto and believe it serves its purpose within a business
Pros:
I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.
Cons:
Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.
Great product for Startup's
Comments:
With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us.
Would recommend this to any new startup to keep track of their system.
Pros:
The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.
Cons:
Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended
Small Companies Beware
Comments: We are a small company and for us this software does not work for the reasons I mentioned. If you have an full time accountant on staff and levels of management at every turn you may have great success with this software. For a small company it is way too complicated and requires too much training-god forbid you have a staff turnoiver.
Pros:
There is very little I can express about what I like about this software.
Cons:
Overly complicated, missing key features (such as a bank account register), support takes days for simple issues, extensive training required. Accounting firm does not like it.
E-Automate as an ERP Software
Comments: The overall experience has been good. The software keeps everything in place for us to go back and forth and review.
Pros:
The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.
Cons:
The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.
E-Automate
Comments: Overall, I find E-automate a easy software to get use to and to use on a daily basis.
Pros:
The ability to link inks and toners to a machine model. The ability to see customer history and usage. The ability for the system to track usage and recommend purchase quantities.
Cons:
There is not way to know who last touched an order or who entered a quote
