---
description: Learn more about Medsender price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medsender Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/31085/patient-engagement/software) > [Medsender](/software/215989/medsender)

# Medsender

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> Medsender’s AI Medical Assistant® unifies faxes, referrals, and patient calls into one automated platform reducing manual work.
> 
> Verdict: Rated **4.9/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Medsender?

Built and optimized exclusively for healthcare

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 16 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Medsender

## Commercial Context

- **Starting Price**: USD 299.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 3 powerful solutions, one seamless platform
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: American Samoa, Canada, Northern Mariana Islands, Puerto Rico, US Virgin Islands, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Archiving & Retention
- Collaboration Tools
- Compliance Tracking
- Delivery Tracking
- Document Capture
- Document Classification
- Document Storage
- Drag & Drop
- Electronic Signature
- Email to Fax
- Encryption
- Fax to Email
- File Conversion
- File Sharing
- FoIP
- Full Text Search
- HIPAA Compliant
- Mobile Access
- Patient Questionnaires
- Real Time Synchronization
- Search/Filter
- Third-Party Integrations
- Version Control
- Workflow Management

## Integrations (15 total)

- AdvancedMD EHR
- Azalea Health
- CareCloud
- DrChrono
- Elation
- Google Drive
- Harris CareTracker
- ModMed
- NextGen
- NextGen Enterprise
- PrognoCIS
- SimplePractice
- WebPT
- Welkin Health
- eClinical

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.capterra.com.au/directory/31085/patient-engagement/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [File Sharing Software](https://www.capterra.com.au/directory/30909/file-sharing/software)
- [Fax Server Software](https://www.capterra.com.au/directory/31088/fax-server/software)

## Alternatives

1. [monday.com](https://www.capterra.com.au/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Digify](https://www.capterra.com.au/software/158671/digify) — 4.9/5 (174 reviews)
3. [Filecamp](https://www.capterra.com.au/software/133218/filecamp) — 4.7/5 (114 reviews)
4. [Firmex Virtual Data Room](https://www.capterra.com.au/software/131320/firmex-virtual-data-rooms) — 4.8/5 (353 reviews)
5. [OpenText HighTail](https://www.capterra.com.au/software/147183/hightail) — 4.4/5 (290 reviews)

## Reviews

### "Great Product" — 5.0/5

> **Doede** | *9 March 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive and simple. \[SENSITIVE CONTENT HIDDEN\] both have been great to work with, and are interested in making their product better and even more useable with logical features for my and other's business(es).
> 
> **Cons**: Few features missing, or could be improved upon, but the company is very willing to hear suggestions.
> 
> We use Medsender as e-fax and document management right with our EHR, and use it daily.

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### "HIPAA Compliant Fax & Email at the lowest price you'll see" — 5.0/5

> **Daniel** | *5 March 2021* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Being able to send HIPAA compliant emails has now made my office entirely paperless\!
> 
> **Cons**: I haven't had any real issues with this product.  It's pretty simple to use \& does what I need it to do.
> 
> My biggest problem was how to send Superbills to clients in a HIPAA compliant way.  This has helped be become completely paperless.  This also replaced my other, very expensive, online fax service \& Medsender is just as good at a fraction of the price.

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### "HIPAA compliant faxing out of Kareo" — 5.0/5

> **Kathleen** | *2 March 2021* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Medsender has allowed us to send HIPAA compliant faxes directly out of our Kareo electronica health record, especially for imaging and laboratory orders. This has been the primary benefit. Accepting  faxes with results and adding them into Kareo is also easier than our prior system.
> 
> **Cons**: We had hoped that the software would help us reduce the burden of processing incoming faxes for our midsized medical group. It does reduce the burden, but not by much. Every fax still has to be reviewed by an administrative staff member and added to the chart. One of our primary limitations is not the fault of Medsender, it’s the fault of Kareo. Kareo does not permit each provider to have their own unique fax number on their orders. We are only allowed to use our main fax number for the whole organization. So in order for each provider to get their own faxes, they have to get a fax number through Medcenter and manually change the Kareo number on the order using Medsender. If carrier would allow each provider to have their own fax number we would not have this problem.
> 
> We are now able to easily send HIPAA compliant faxes out of Kareo, especially for orders. Previously we had no method of doing this as Kareo does not allow electronic faxing of orders. Incoming faxes are also managed in a HIPAA compliant manner, but still require a significant effort by our administrative staff.

-----

### "Safe, Reliable, Easy" — 5.0/5

> **Danielle** | *11 March 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We love medsender in our practice because it is easy and reliable. We can access it anywhere so we never miss important documents.
> 
> **Cons**: There are no cons however we do sometimes miss the physical papers.
> 
> Medsender made our business run much smoother than we imagined. We were a new business having issues with our fax machine. This saved so much time and allowed all employees to access from anywhere. With a typical fax system you must physically be present to view the faxes. This allows easy viewing and patient safety being HIPPA compliant.

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### "Great product for a small practice\!" — 5.0/5

> **Kit** | *25 February 2024* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent customer service, robust features and interfaces with my EHR platform provider, Tebra/Kareo.
> 
> **Cons**: No cons that I can think of. I have been very pleased.
> 
> Overwhelmingly positive. The platform is extremely user friendly, with robust features and excellent customer service.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/215989/medsender)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/215989/Medsender/> |
| en-AE | <https://www.capterra.ae/software/215989/medsender> |
| en-AU | <https://www.capterra.com.au/software/215989/medsender> |
| en-CA | <https://www.capterra.ca/software/215989/medsender> |
| en-GB | <https://www.capterra.co.uk/software/215989/medsender> |
| en-IE | <https://www.capterra.ie/software/215989/medsender> |
| en-IL | <https://www.capterra.co.il/software/215989/medsender> |
| en-IN | <https://www.capterra.in/software/215989/medsender> |
| en-NZ | <https://www.capterra.co.nz/software/215989/medsender> |
| en-SG | <https://www.capterra.com.sg/software/215989/medsender> |
| en-ZA | <https://www.capterra.co.za/software/215989/medsender> |
| fr | <https://www.capterra.fr/software/215989/medsender> |
| fr-BE | <https://fr.capterra.be/software/215989/medsender> |
| fr-CA | <https://fr.capterra.ca/software/215989/medsender> |
| fr-LU | <https://www.capterra.lu/software/215989/medsender> |

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