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choose better software

What Is PRTG?

Say hello to Paessler PRTG, our award-winning monitoring solution. It takes care of everything happening in your IT, OT and IoT infrastructures, featuring an easy-to-use and intuitive interface, as well as our mind-blowing customer support. PRTG scales from small to enterprise environments, making life so much easier for our customers with growing networks, as they can simply stick with PRTG. Plus, it obviously saves costs by avoiding critical outages, while optimizing the overall network quality.

Who Uses PRTG?

Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise.

PRTG Software - Network charting
PRTG Software - Network Monitoring
PRTG Software - Network Monitoring
PRTG Software - Device Monitoring
PRTG Software - Network Mapping

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Reviews of PRTG

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.2
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Nicat
Nicat
Network and network security engineer in Azerbaijan
Verified LinkedIn User
Government Administration, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It is a pleasure to use

5.0 last year

Comments: I have been working in this field for more than 5 years, and everyone knows that you have to monitor the established IT infrastructure at all times. There are many solutions like PRTG, but I prefer PRTG, which is chosen with both the convenience of the interface and a lot of features. It was very easy to set up and manage. And one of my favorite parts is that you can use licenses that are suitable for your environment, even if your environment grows in the future, there is no need to rebuild the license accordingly. I think the monitoring application is very important from the point of view of security and stability, and PRTG is the most suitable and convenient for me among these applications.

Pros:

It was very easy to use in the first turn, moreover, it has sensors suitable for the desired device.

Cons:

There are many network monitoring tools like PRTG, but PRTG had the most convenient and easy-to-use interface among them. It has many good features. I've been using PRTG for several years now and I'm very satisfied. There's nothing I don't like about it.

Paessler GmbH Response

last year

Dear Nicat, Thank you for your positive review! We're thrilled to hear that PRTG's interface stands out as the most convenient and easy-to-use among other network monitoring tools. We're glad to have met your expectations and provided you with a satisfying experience over the years. Furthermore, we greatly appreciate your support and look forward to continuing to exceed your expectations in the future. Your Paessler Team

Harjot
Sr. Network and Security Administrator in Canada
Nonprofit Organization Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Awesome product to use

5.0 3 months ago

Pros:

The monitoring system, dashboard, logs, patch management etc. I think I like all the features of PRTG.

Cons:

I would say they should improve their Remote management system more. We cannot push the softwares directly from there.

Paessler GmbH Response

3 months ago

Dear Harjot, We're thrilled to hear you're enjoying PRTG. We're committed to providing a trusted platform with comprehensive features that meet your needs. Thank you for choosing PRTG! Your Paessler Team

SAURABH
Architect Networking and Security in India
Computer & Network Security, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Good to fulfil the basic needs, Inbuilt sensors are not enough

3.0 5 months ago

Pros:

1. Easy to use 2. Instalation and preconfig is easy 3. Making Alert policies are easy

Cons:

1. Sensors are not enough to link PaloAlto, Cisco and HP hardware

Paessler GmbH Response

4 months ago

Thank you for your feedback. We're glad to hear that you found our product easy to use and install. We appreciate your insight regarding the sensors and will take it into consideration for future improvements. Your Paessler Team

Cesar Enrique
Cesar Enrique
PROJECT MANAGER in Colombia
Verified LinkedIn User
Telecommunications, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

PRTG a useful and easy to deploy tool

5.0 9 months ago

Comments: We started using PRTG with the demo and we realized that it had many functionalities such as email notification and others such as being able to monitor the traffic of an interface or the SNMP of a device and we decided to purchase the licensed version and it has been a great choice.

Pros:

What I like most about PRTG is that it is very easy to deploy, in addition to being very intuitive, it does not require much knowledge to configure it. It also has an APP for Android that is very useful and from which you can monitor the services.

Cons:

What I like least is that it is a little expensive compared to the competition.

Paessler GmbH Response

9 months ago

Dear Cesar Enrique, Thank you for your feedback on PRTG Network Monitor! We're glad to hear that you find PRTG easy to deploy and intuitive, with an easy-to-use Android app for service monitoring. We understand your concerns about the cost compared to the competition, but we appreciate your decision to switch to PRTG for its efficiency and faster notifications. We're happy to have you as a satisfied user and hope it continues to effectively meet your monitoring needs. Your Paessler Team

Michael
Senior Manager, Information Technology in US
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A well priced, well featured Network Monitor

5.0 5 months ago

Comments: Substance over spectacle is in our value system, and PRTG has always delivered on substance. Their updates have been rock solid over the last 10+ years and we’ve been able to effectively leverage PRTG to catch, alert, investigate, and address issues, bit pro- and reactively.

Pros:

PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years. There tool has been easily implemented in multiple environments and for multiple workloads for us. It has a good ability set, and has received modern updates as new technology has emerged.

Cons:

The interface, while easy to evaluate on a limited environment, can become cluttered or larger than feasible for a quick dashboard-type view on larger environments. It provides good logs and graphs for deep dives, but can be seen as dated in it’s presentation compared to other options on the market.

Paessler GmbH Response

4 months ago

Dear Michael, Thank you for leaving us a review. We appreciate your detailed review and your commitment to PRTG. While we prioritize functionality and reliability, we're committed to improving the user interface to scale to larger environments and provide a more intuitive experience. Your Paessler Team