Who Uses Genesys Cloud?
Companies of all sizes looking for a radically easy, all-in-one cloud contact center solution.
What Is Genesys Cloud?
The Genesys Cloud (formerly PureCloud) platform is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, text message and more. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT admin. Weekly feature releases ensure you'll exceed customer expectations today and tomorrow.
Genesys Cloud Details
Genesys Cloud Cost Overview
Genesys Cloud does not have a free version but does offer a free trial. Genesys Cloud paid version starts at USD 75.00/month.