---
description: Learn more about Rock Solid price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rock Solid Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Rock Solid](/software/213638/oneview)

# Rock Solid

Canonical: https://www.capterra.com.au/software/213638/oneview

> Rock Solid is a leader in easy-to-use cloud software for resident engagement, legislation management, and process automation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Rock Solid?

City, County, and State Government

## About the vendor

- **Company**: Rock Solid Technologies
- **Location**: Austin, US

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, Dominican Republic, Puerto Rico, United States

## Features

- Alerts/Notifications
- Collaboration Tools
- Compliance Management
- Customizable Reports
- For Government
- Mobile Access
- Process/Workflow Automation
- Project Management
- Reporting & Statistics
- Self Service Portal
- Service Request Management
- Task Management
- Third-Party Integrations
- User Management

## Integrations (1 total)

- Trimble Cityworks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Government Software](https://www.capterra.com.au/directory/20048/government/software)
- [Public Works Software](https://www.capterra.com.au/directory/10042/public-works/software)
- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Salesforce Service Cloud](https://www.capterra.com.au/software/136189/salesforce) — 4.5/5 (820 reviews)
3. [LiveChat](https://www.capterra.com.au/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Bitrix24](https://www.capterra.com.au/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/213638/oneview)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/213638/OneView/> |
| en-AE | <https://www.capterra.ae/software/213638/oneview> |
| en-AU | <https://www.capterra.com.au/software/213638/oneview> |
| en-CA | <https://www.capterra.ca/software/213638/oneview> |
| en-GB | <https://www.capterra.co.uk/software/213638/oneview> |
| en-IE | <https://www.capterra.ie/software/213638/oneview> |
| en-IL | <https://www.capterra.co.il/software/213638/oneview> |
| en-IN | <https://www.capterra.in/software/213638/oneview> |
| en-NZ | <https://www.capterra.co.nz/software/213638/oneview> |
| en-SG | <https://www.capterra.com.sg/software/213638/oneview> |
| en-ZA | <https://www.capterra.co.za/software/213638/oneview> |
| fr | <https://www.capterra.fr/software/213638/oneview> |
| fr-BE | <https://fr.capterra.be/software/213638/oneview> |
| fr-CA | <https://fr.capterra.ca/software/213638/oneview> |
| fr-LU | <https://www.capterra.lu/software/213638/oneview> |
| pt | <https://www.capterra.com.br/software/213638/oneview> |
| pt-PT | <https://www.capterra.pt/software/213638/oneview> |

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