--- description: Learn more about Google Pay price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Google Pay Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Mobile Banking Software](/directory/10063/mobile-banking/software) > [Google Pay](/software/212826/google-pay) # Google Pay Canonical: https://www.capterra.com.au/software/212826/google-pay Page: 1 / 38\ Next: [Next page](https://www.capterra.com.au/software/212826/google-pay?page=2) > Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more > > Verdict: Rated **4.6/5** by 909 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 909 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Google ## Commercial Context - **Pricing Details**: Google Pay is available for free - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Bill Payment - Customer Accounts - Digital Wallet - Electronic Payments - Mobile Access - Mobile Payments - Online Banking - Reporting/Analytics - Transaction Monitoring ## Category - [Mobile Banking Software](https://www.capterra.com.au/directory/10063/mobile-banking/software) ## Related Categories - [Mobile Banking Software](https://www.capterra.com.au/directory/10063/mobile-banking/software) - [Financial Services Software](https://www.capterra.com.au/directory/31123/financial-services/software) - [Payment Processing Software](https://www.capterra.com.au/directory/30232/payment-processing/software) ## Alternatives 1. [Epos Now](https://www.capterra.com.au/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26301 reviews) 3. [Venmo](https://www.capterra.com.au/software/182159/venmo-) — 4.7/5 (9271 reviews) 4. [Stripe](https://www.capterra.com.au/software/123889/stripe) — 4.6/5 (3309 reviews) 5. [Square Point of Sale](https://www.capterra.com.au/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews) ## Reviews ### "Pay your way with Google" — 4.0/5 > **Verified Reviewer** | *2 March 2025* | Music | Recommendation rating: 8.0/10 > > **Pros**: It makes paying easy, especially with not having to carry physical cards > > **Cons**: Sometimes the security of having my details online can be a concern as I've been a victim of scams > > It has been easy, simple and satisfying making payments easy ----- ### "The best thing yet\!" — 4.0/5 > **Tabasom** | *5 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love that I don’t have to carry my bank card with me anymore. > > **Cons**: That if my phone is off I won’t be able to make payments. ----- ### "My Google pay review" — 4.0/5 > **Nafula** | *27 December 2025* | Human Resources | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Google pay is the payment options it offers, especially "tap to pay", I love that I don't have to carry my physical card around with me and I can use my phone to pay whenever I need to. Definitely provides a feeling of security. > > **Cons**: What at least like about Google pay is the reimbursement for unauthorized purchases in Google Play process. I feel as though if I am charged and it shows Google pay then that's who I should get assistance from, but at times I've had to wait days just to be told to contact a different company. > > But overall experience will Google pay is a positive one. Had ups and downs but definitely still one of my top favorite. ----- ### "Amazing product\!" — 5.0/5 > **Alexis** | *20 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Google pay is that I can use it literally anywhere with much ease and no hassle. > > **Cons**: What I like least about Google pay is verification can sometimes be a bit complicated when needing to verify and you do that for it to say you haven't. > > Over all experience with Google pay is great, I use it on my android phone with eat and I don't really have issues. ----- ### "Very underwhelming customer service or WHAT customer service\!" — 1.0/5 > **Kathleen** | *15 July 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Not one thing. 0 customer support or service. Colossol waste of time to speak with someone. Crazy that to review, this site wants my linked in acct or business acct. > > **Cons**: Somehow I am being billed over $10/mos for fitbit premium for over a year. I do not recall signing up for this. Google reported "We see no fraudulent activity". No refund, no nothing. I have replied at the very least stop charging me. We will see. I am looking at the 5 star reviews, can't believe someone would rate them this. > > Trying to speak directly to customer service to someone at google or fitbit is non existent. What else is there to say\! ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.com.au/software/212826/google-pay?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/212826/google-pay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data