---
description: Learn more about Infobot price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Infobot Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Infobot](/software/211958/infobot)

# Infobot

Canonical: https://www.capterra.com.au/software/211958/infobot

> Inflow is AI chatbot software for ecommerce brands and agencies to automate support, personalize marketing, and boost conversions.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Infobot?

E-commerce brands, digital agencies, marketing teams, customer support departments, and branding agencies

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: LiveRate

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Android (Mobile), iPhone (Mobile)
- **Available Countries**: Germany

## Features

- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Customer Support
- Customisable Branding
- Natural Language Processing
- Pre-Configured Bot

## Support Options

- Email/Help Desk

## Category

- [Chatbot Software](https://www.capterra.com.au/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.com.au/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.capterra.com.au/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.com.au/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.capterra.com.au/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.com.au/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Making user manuals useful." — 4.0/5

> **Joseph** | *22 August 2023* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to set up and configure. Easier to modify, and best of all, easy to forget.
> 
> **Cons**: Honestly, nothing. It has it's place in the company's overall landscape, and it's great at that.
> 
> This all comes down to scoping and knowing what you want to use it for. Our experience has been great. We populated the knowledgebase with everything it needs to answer questions for visitors to our site. Once it's set up, it just works.The ability to have multiple knowledgebases allows the flexibility to provide detailed process information inside your login partition, and general info on the public facing side. As complex processes are updated, it's extremely easy to update the knowledgebase, and information is instantly actionable to clients.

## Links

- [View on Capterra](https://www.capterra.com.au/software/211958/infobot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/211958/infobot> |
| de-AT | <https://www.capterra.at/software/211958/infobot> |
| de-CH | <https://www.capterra.ch/software/211958/infobot> |
| en | <https://www.capterra.com/p/211958/Infobot/> |
| en-AE | <https://www.capterra.ae/software/211958/infobot> |
| en-AU | <https://www.capterra.com.au/software/211958/infobot> |
| en-CA | <https://www.capterra.ca/software/211958/infobot> |
| en-GB | <https://www.capterra.co.uk/software/211958/infobot> |
| en-IE | <https://www.capterra.ie/software/211958/infobot> |
| en-IL | <https://www.capterra.co.il/software/211958/infobot> |
| en-IN | <https://www.capterra.in/software/211958/infobot> |
| en-NZ | <https://www.capterra.co.nz/software/211958/infobot> |
| en-SG | <https://www.capterra.com.sg/software/211958/infobot> |
| en-ZA | <https://www.capterra.co.za/software/211958/infobot> |

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