---
description: Learn more about IntouchSurvey price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IntouchSurvey Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [IntouchSurvey](/software/211342/intouchsurvey)

# IntouchSurvey

Canonical: https://www.capterra.com.au/software/211342/intouchsurvey

> Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses IntouchSurvey?

IntouchSurvey offers multiple subscription levels to meet the needs of individual operators and chains in retail, restaurant, petro-convenience, grocery, and hospitality. Enterprise options available

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Intouch Insight
- **Location**: Ottawa, Canada
- **Founded**: 1992

## Commercial Context

- **Starting Price**: USD 199.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Grow: $199 per month
Scale: $399 per month
Lead: Please contact Intouch Insight directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United Kingdom, United States

## Features

- Anonymous Feedback
- Continuous Feedback
- Customer Experience Management
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Email Management
- Email Marketing
- Feedback Management
- Goal Setting/Tracking
- Live Results Sharing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- NPS Survey Structure
- Negative Feedback Management
- Offline Response Collection
- Panel Management
- Performance Review Management
- Presentation Tools
- Progress Tracking
- Pulse Surveys
- Q\&A Management
- Question Branching
- Question Library
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Sentiment Analysis
- Skip Logic
- Statistical Analysis
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Related Categories

- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)
- [Market Research Software](https://www.capterra.com.au/directory/10041/market-research/software)
- [360 Degree Feedback Software](https://www.capterra.com.au/directory/30666/360-degree-feedback/software)
- [Polling Software](https://www.capterra.com.au/directory/31220/polling/software)
- [NPS Software](https://www.capterra.com.au/directory/32075/nps/software)

## Alternatives

1. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Survicate](https://www.capterra.com.au/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
4. [Zoho Survey](https://www.capterra.com.au/software/131426/zoho-survey) — 4.6/5 (450 reviews)
5. [Alchemer](https://www.capterra.com.au/software/72549/alchemer) — 4.5/5 (319 reviews)

## Reviews

### "Great Platform for International Surveys" — 5.0/5

> **Lauren** | *16 July 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.
> 
> **Cons**: The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. 

Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.
> 
> Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

## Links

- [View on Capterra](https://www.capterra.com.au/software/211342/intouchsurvey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211342/IntouchSurvey/> |
| en-AE | <https://www.capterra.ae/software/211342/intouchsurvey> |
| en-AU | <https://www.capterra.com.au/software/211342/intouchsurvey> |
| en-CA | <https://www.capterra.ca/software/211342/intouchsurvey> |
| en-GB | <https://www.capterra.co.uk/software/211342/intouchsurvey> |
| en-IE | <https://www.capterra.ie/software/211342/intouchsurvey> |
| en-IL | <https://www.capterra.co.il/software/211342/intouchsurvey> |
| en-IN | <https://www.capterra.in/software/211342/intouchsurvey> |
| en-NZ | <https://www.capterra.co.nz/software/211342/intouchsurvey> |
| en-SG | <https://www.capterra.com.sg/software/211342/intouchsurvey> |
| en-ZA | <https://www.capterra.co.za/software/211342/intouchsurvey> |
| fr | <https://www.capterra.fr/software/211342/intouchsurvey> |
| fr-BE | <https://fr.capterra.be/software/211342/intouchsurvey> |
| fr-CA | <https://fr.capterra.ca/software/211342/intouchsurvey> |
| fr-LU | <https://www.capterra.lu/software/211342/intouchsurvey> |

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