--- description: Learn more about MRI Property Tree price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MRI Property Tree Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Property Management Software](/directory/30929/rental-property-management/software) > [MRI Property Tree](/software/211213/mri-property-tree) # MRI Property Tree Canonical: https://www.capterra.com.au/software/211213/mri-property-tree Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/211213/mri-property-tree?page=2) > MRI Property Tree is Australia's leading cloud-based property management solution. > > Verdict: Rated **3.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses MRI Property Tree? Residential property management agencies looking to increase their productivity, scale operations and grow their rent roll. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 15 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: MRI Software - **Location**: Solon, US - **Founded**: 1971 ## Commercial Context - **Starting Price**: USD 10,000.00 - **Pricing model**: Per User - **Pricing Details**: Please contact MRI software directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand ## Features - Accounting - Bank Reconciliation - Billing & Invoicing - Commercial Properties - Communication Management - Contact Management - Document Management - Financial Management - Inspection Management - Late Fee Calculation - Lease Management - Lease Tracking - Maintenance Management - Owner Portal - Payment Processing - Property Database - Rent Collection - Rent Tracking - Reporting & Statistics - Tenant Portal - Tenant Tracking - Vacancy Management ## Integrations (2 total) - Mailchimp - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software) ## Related Categories - [Real Estate Property Management Software](https://www.capterra.com.au/directory/20050/real-estate-property-management/software) - [Property Management Accounting Software](https://www.capterra.com.au/directory/32654/property-management-accounting/software) - [Property Management Software](https://www.capterra.com.au/directory/30929/rental-property-management/software) - [Commercial Property Management Software](https://www.capterra.com.au/directory/32535/commercial-property-management/software) - [Apartment Management Systems](https://www.capterra.com.au/directory/32570/apartment-management/software) ## Alternatives 1. [DoorLoop](https://www.capterra.com.au/software/211768/doorloop) — 4.8/5 (704 reviews) 2. [Rent Manager](https://www.capterra.com.au/software/2732/rent-manager) — 4.6/5 (604 reviews) 3. [TenantCloud](https://www.capterra.com.au/software/133029/tenantcloud) — 4.3/5 (451 reviews) 4. [Buildium](https://www.capterra.com.au/software/47428/buildium-property-management-software) — 4.5/5 (2205 reviews) 5. [Innago](https://www.capterra.com.au/software/166893/innago) — 4.9/5 (512 reviews) ## Reviews ### "Stay away | property tree is the worst program you can use." — 1.0/5 > **Mariah** | *11 February 2025* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Nothing, the worst software you can use. Nothing good about it l, stay away to avoid headaches\! > > **Cons**: The fact that they have no communication and cannot help with any of their software. I had to make a complaint to the ACCC > > Horrible Stay away from Property Tree. They do not know how to use their own software and when you ask for help the communication is so bad. ----- ### "System missing key requirements and functions for commercial property management" — 3.0/5 > **Verified Reviewer** | *12 November 2024* | Real Estate | Recommendation rating: 4.0/10 > > **Pros**: It is a very easy and neat platform to use and has neat reports which are easy to read. Automation which should assist with productivity - is not always the case, unfortunately. > > **Cons**: After using the system for a few weeks, you realise there are key functions missing for managing commercial properties. Key items of concern include, but are not limited to the following: - Not outgoing budget reporting. Can't track expenditure for the year against a budget. - Owner withheld funds function missing which was on our former system REST. Currently need to manually calculate and enter in a figure. - Can't assign a lease agreement to a new tenant, keeping existing details such as original lease start date. - Can't do mid-month rent reviews. If you have a mid-month rent review you need to raise a second invoice manually for the tenant after automated emails have been sent out and send again. This is very confusing to tenants. - Can't check key payment details before loading bank file to check GST entered correctly and creditor bank account details are correct. If incorrect you need to delete payment and reload which is extremely time-consuming. - GST reporting. Occasionally each report has a different GST figure (owner's report, GST report \& income and expenses report). Concerned about what is reporting correctly and time-consuming checks required to ensure it is reporting correctly. - Entering creditor invoices does not allow multiple line items to be coded against different account codes. i.e Water rates and water usage. Invoice needs to be entered in twice. - Journals for incorrect GST entered is not possible. I can keep going, as there are so many shortcomings with this system, plus you get locked into a 3-year contract. > > Very disappointed. I have tried a few times to talk to the accounts executive about the issues we having with the system, however, my call never gets returned. Support and development are never able to assist with fixing issues with the software which we would think are fairly easy to correct. ----- ### "Nothing Good To Say About MRI Real Estate Software and Property Tree Business Model" — 1.0/5 > **Michelle** | *4 June 2024* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Absolutely nothing stands out about this product, service or people. > > **Cons**: The most expensive and most unhelpful business I’ve come into contact running my business. I would recommend their competitor Property Me after trying to work with these people. > > Nothing but painful, arrogant \& a waste of money ----- ### "Disgraceful Support and Non-Existent Accountability" — 1.0/5 > **Paul** | *2 April 2026* | Real Estate | Recommendation rating: 2.0/10 > > **Pros**: Advanced Unplugging: By making it impossible to get technical help over the phone, MRI is clearly looking out for my mental health by forcing me to step away from the computer and stare blankly at a wall in frustration. > > **Cons**: The BDM "Ghosting" Phenomenon: Once the contract is signed, the Business Development Manager enters a witness protection program. Getting a callback for account-level issues is like trying to find a parking spot on St Georges Terrace at 9:00 AM—impossible. > > As the Licensee of a busy Perth CBD agency, I expect professional-grade support from my software partners. MRI Property Tree has failed on every front. The sales process is the last time you will ever get a prompt response. Our BDM is effectively a ghost; phone calls and emails go unanswered for days, if not weeks. When you finally give up and try the call center, you are routed to an offshore team that is clearly scripted and completely unequipped to handle complex billing or account inquiries. I am at my absolute wits' end. We are paying for a service that feels like it’s being run on autopilot with zero regard for the client experience. If you value your time and need a partner who actually answers the phone when a billing issue arises, look elsewhere. Avoid at all costs. ----- ### "Honest Review" — 4.0/5 > **Geoff** | *18 January 2021* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: The software is easy to use where most of the functions are intuitive and easy to learn. The fact that it is cloud based and accessible from anywhere is certainly a great advantage in the current environment. I also like the fact that most of the 3rd party software service we use integrate well within Property Tree and keeps all of the data in sync across systems. The trust accounting side of things if quite simple and a lot quicker to process compared to other products such as REST. Over the last 12-18 months there has been a number of improvements made to the software which has only made it better. > > **Cons**: There are quite a few small issued which need to be fixed and it feel like key issues get buried in the uservoice forums. Some of the issues may only impact our agency however I also feel that they would be easy to rectify. Once major let down with the software would be the reporting. There is no consistent data in the output which makes it hard to create any detailed reporting. For example none of the reports identify who the allocated property manage is therefore if you export a report you need to spend to much time to manually manipulate the data to get any meaning full insights. I am aware of the BUsiness insights module within Property Tree however it is far too expensive at nearly $5,000.00 per year. > > Overall my experience is quite good, there are a few niggling issues however even with these the product is still quite good and overtime I am sure these will be addressed. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/211213/mri-property-tree?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/211213/mri-property-tree) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data