---
description: Learn more about RF-SMART WMS price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: RF-SMART WMS Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/30006/inventory-management/software) > [RF-SMART WMS](/software/210341/rf-smart)

# RF-SMART WMS

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> Native WMS for NetSuite (2,800+ customers) \& Oracle Cloud SCM (200+ orgs): No servers/integration and 99.9% accuracy.
> 
> Verdict: Rated **4.6/5** by 39 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses RF-SMART WMS?

Designed for businesses of all sizes, it is a native NetSuite cloud-based solution that helps track inventory, manage warehouse operations and streamline manufacturing, distribution \& retail processes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 39 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICS

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact ICS for pricing information
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based

## Features

- Alerts/Notifications
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Compliance Management
- Cost Tracking
- Customization
- Demand Forecasting
- Dock Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Label Templates
- Order Management
- Order Tracking
- Picking & Routing
- Procurement Management
- Purchase Order Management
- Real-Time Data
- Reorder Management
- Reporting/Analytics
- Returns Management
- Serial Number Tracking
- Shipping Management
- Supplier Management
- Supply Chain Management
- Third-Party Integrations

## Integrations (4 total)

- Dynamics 365 Business Central
- JD Edwards EnterpriseOne
- NetSuite
- Oracle Fusion Cloud SCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)

## Related Categories

- [Inventory Management Software](https://www.capterra.com.au/directory/30006/inventory-management/software)
- [Supply Chain Management Software](https://www.capterra.com.au/directory/4/supply-chain-management/software)
- [Inventory Control Software](https://www.capterra.com.au/directory/30106/inventory-control/software)
- [Warehouse Management Systems](https://www.capterra.com.au/directory/30005/warehouse-management/software)
- [Barcode Generator Software](https://www.capterra.com.au/directory/10051/barcoding/software)

## Alternatives

1. [NetSuite](https://www.capterra.com.au/software/135757/netsuite) — 4.2/5 (2042 reviews)
2. [Fishbowl](https://www.capterra.com.au/software/123794/fishbowl) — 4.2/5 (1117 reviews)
3. [Wasp Inventory](https://www.capterra.com.au/software/155799/inventorycloud) — 4.3/5 (358 reviews)
4. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1307 reviews)
5. [Rentman](https://www.capterra.com.au/software/144616/rentman) — 4.6/5 (242 reviews)

## Reviews

### "RF Smart amazing tool to work with\!" — 5.0/5

> **Amanda** | *8 September 2025* | Building Materials | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, easy to navigate,  know where my stock is at any point.  Intuitive and the user interface is easy to use.
> 
> **Cons**: it allows negative when NetSuite does not - this causes some issues.  Directed counts cause massive issues when not counted as it does not zero out the line.  Users dont like that they cannot open two windows at a time on a gun.
> 
> Easy to use and love the tool and all the reporting capabilities.  Would recommend RF Smart WMS to any company looking to progress from paper to technology

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### "Good product, support for AU is great" — 4.0/5

> **Jilly** | *27 March 2026* | Consumer Goods | Recommendation rating: 5.0/10
> 
> **Pros**: Support is amazing. They are really great to partner with. Very responsive and try to assist with best practice or industry specific advice. The releases are monthly, and they seem to have some good features coming out in the US which we would like to see in Australia.
> 
> **Cons**: It is expensive. It is not going to be accessible to a small business really. You don't know what you need upfront until you need it. It can be very US centric though in terms of new features.
> 
> Our ops team are relatively happy with RF Smart. There are parts that cause them more problems. They certainly wouldn't go back to the old WMS.

-----

### "IT and Systems Support Admin" — 5.0/5

> **Bobby** | *5 September 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Real-time updates → inventory, orders, and transactions are instantly reflected in your ERP.

No duplicate databases → fewer sync issues or reconciliation headaches.

Easy adoption → workers can use intuitive mobile devices with barcode scanning rather than complex desktop workflows.

Faster ROI → companies don’t have to overhaul IT systems to get strong WMS capabilities.
> 
> **Cons**: Heavy dependency on ERP setup — customization sometimes requires ERP changes rather than quick WMS adjustments.

Can feel less flexible when unique warehouse workflows are needed.

System performance can slow down during peak transaction loads.

User interface can feel a bit dated.
> 
> The platform supports robust API connectivity, enabling seamless integrations with other enterprise systems. The mobile application architecture is stable and responsive, and the system offers configurable workflows that can be adapted to evolving business processes. 

The RF-SMART team has been excellent in managing integrations, resolving issues promptly, and collaborating closely with our internal teams. Their support and proactive approach have made the implementation and ongoing operation smooth and efficient, providing strong traceability and reliability across our warehouse processes.

-----

### "Review Chrysos/Stefan" — 4.0/5

> **Stefan** | *17 June 2025* | Mining & Metals | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to provide real-time visibility into the movement of items. The interface is user-friendly and intuitive, making it easy for staff to learn and use. Additionally, the ability to customize RF-SMART to align with our specific business processes, enabling us to tailor the system to meet unique operational requirements.
> 
> **Cons**: One challenge we’ve faced with RF-SMART is the printer setup. Because we operate across multiple sites with a large number of printers, having the option to easily connect USB printers directly to the system would have made the setup considerably simpler for our use case. Additionally, we occasionally experience unexpected failures e.g. with pick/pack. When we attempt to replicate the issue in a sandbox environment, everything works as expected. Then retrying the same action in production works, which makes troubleshooting sometimes difficult to diagnose.
> 
> Overall, our experience with RF-SMART has been very positive. The system functions as intended and has integrated well into our operations. During the implementation phase, the support we received was great and any issues or concerns were addressed promptly, which helped ensure a smooth rollout.

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### "Moving from NetSuite WMS to RF-Smart WMS" — 5.0/5

> **Verified Reviewer** | *20 August 2025* | Wholesale | Recommendation rating: 9.0/10
> 
> **Pros**: RF-Smart's WMS integration into NetSuite was fast and seamless.  This allowed the business to transition over to WMS without any downtime.
> 
> **Cons**: The team cant find too many faults with RF-Smart's WMS.   The annual cost can be higher than other solutions, but the software works.
> 
> As a WMS solution, there is nothing better in the market that integrates into NetSuite as well as RF-Smart.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/210341/rf-smart)

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| en-AE | <https://www.capterra.ae/software/210341/rf-smart> |
| en-AU | <https://www.capterra.com.au/software/210341/rf-smart> |
| en-CA | <https://www.capterra.ca/software/210341/rf-smart> |
| en-GB | <https://www.capterra.co.uk/software/210341/rf-smart> |
| en-IE | <https://www.capterra.ie/software/210341/rf-smart> |
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| en-IN | <https://www.capterra.in/software/210341/rf-smart> |
| en-NZ | <https://www.capterra.co.nz/software/210341/rf-smart> |
| en-SG | <https://www.capterra.com.sg/software/210341/rf-smart> |
| en-ZA | <https://www.capterra.co.za/software/210341/rf-smart> |

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