---
description: Learn more about ZServiceDesk price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ZServiceDesk Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [ZServiceDesk](/software/208650/zservicedesk)

# ZServiceDesk

Canonical: https://www.capterra.com.au/software/208650/zservicedesk

> Enterprise Service Desk, IT \&amp; Non-IT Asset Mgmt / Software Mgmt / Integrated AI \&amp; ML Bot / On-demand Customization / 350+ APIs
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ZServiceDesk?

Our product is suited for the large enterprises which has large user base (1000+ employees) with multi-location presence and has complicated infrastructure to manage.

## About the vendor

- **Company**: ZServiceDesk

## Commercial Context

- **Starting Price**: USD 300.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 300 USD/Agent/Yr&#10;3 USD/Asset/Yr&#10;1 USD Asset Lifecycle /Yr
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop)
- **Available Countries**: India

## Features

- Asset Tracking
- Audit Management
- CMDB
- Change Management
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Equipment Management
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Maintenance Management
- Mobile Access
- Parts Management
- Preventive Maintenance
- Problem Management
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Warranty Tracking

## Category

- [Service Desk Software](https://www.capterra.com.au/directory/31027/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.capterra.com.au/directory/31027/service-desk/software)
- [IT Asset Management Software](https://www.capterra.com.au/directory/30077/it-asset-management/software)
- [ITSM Tools](https://www.capterra.com.au/directory/30676/itsm/software)
- [EAM Software](https://www.capterra.com.au/directory/30840/eam/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.au/software/132997/freshservice) — 4.5/5 (689 reviews)
2. [Atera](https://www.capterra.com.au/software/144309/atera) — 4.5/5 (446 reviews)
3. [TOPdesk](https://www.capterra.com.au/software/127562/topdesk) — 4.4/5 (110 reviews)
4. [SapphireIMS](https://www.capterra.com.au/software/148203/sapphireims) — 4.4/5 (65 reviews)
5. [Canfigure](https://www.capterra.com.au/software/184941/canfigure) — 4.7/5 (22 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/208650/zservicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/208650/ZServiceDesk/> |
| en-AE | <https://www.capterra.ae/software/208650/zservicedesk> |
| en-AU | <https://www.capterra.com.au/software/208650/zservicedesk> |
| en-CA | <https://www.capterra.ca/software/208650/zservicedesk> |
| en-GB | <https://www.capterra.co.uk/software/208650/zservicedesk> |
| en-IE | <https://www.capterra.ie/software/208650/zservicedesk> |
| en-IL | <https://www.capterra.co.il/software/208650/zservicedesk> |
| en-IN | <https://www.capterra.in/software/208650/zservicedesk> |
| en-NZ | <https://www.capterra.co.nz/software/208650/zservicedesk> |
| en-SG | <https://www.capterra.com.sg/software/208650/zservicedesk> |
| en-ZA | <https://www.capterra.co.za/software/208650/zservicedesk> |

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