---
description: Learn more about muse.ai price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: muse.ai Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Video Management Software](/directory/30754/video-management/software) > [muse.ai](/software/208604/muse-ai)

# muse.ai

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> Next-gen video hosting platform to publish, and mange your videos, enhanced with unique in-video search
> 
> Verdict: Rated **4.5/5** by 8 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses muse.ai?

Anyone who has videos and wants to store and/or share them online.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Muse.ai
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: $0/trial
Visionary: $8/month (billed monthly) and $5/month (billed annually)
Venture: $32 / month (billed monthly) and $20/month (billed annually)
Enterprise: Contact Muse.ai for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, Ireland, United Kingdom, United States

## Features

- Bulk Uploading
- Catalog Management
- Content Library
- Optical Character Recognition
- Reporting/Analytics
- Social Sharing
- Speech Recognition
- Third-Party Integrations
- Video Streaming

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Video Management Software](https://www.capterra.com.au/directory/30754/video-management/software)

## Related Categories

- [Video Management Software](https://www.capterra.com.au/directory/30754/video-management/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.au/directory/30938/artificial-intelligence/software)
- [Visual Search Software](https://www.capterra.com.au/directory/31599/visual-search/software)

## Alternatives

1. [Teramind](https://www.capterra.com.au/software/172645/teramind) — 4.7/5 (92 reviews)
2. [VideoExpress](https://www.capterra.com.au/software/1065335/videoexpress) — 4.7/5 (6123 reviews)
3. [Anyword](https://www.capterra.com.au/software/1012809/anyword) — 4.8/5 (391 reviews)
4. [Clarifai](https://www.capterra.com.au/software/166972/clarifai) — 4.6/5 (5 reviews)
5. [MerlinX](https://www.capterra.com.au/software/119824/merlinone) — 4.5/5 (41 reviews)

## Reviews

### "Fast and inexpensive Video CMS" — 4.0/5

> **Osama** | *25 September 2020* | Nonprofit Organization Management | Recommendation rating: 8.0/10
> 
> **Pros**: Muse.ai is a simple online software to organize, display, and share your videos.  It comes with 500 GB of storage and unlimited bandwidth.  Price is a huge plus point, and it is one of the top inexpensive software coming at $5 to $4  a month.  Muse is quite fast in uploads and analyzing the files. User controls are fast and easy.  I also noticed that it resumes uploads.  It has some artificial intelligence like detecting text, faces, objects, and speech.  Since most of our  videos are in Arabic or Urdu,  so I did not find them useful.  Muse.ai does not have ads or any watermarks on your videos. 

Customer service chat is quick and helpful.  However, sending a message from the dashboard panel did not get me any response.

It has an API that could come in handy when creating your own mobile app.

It has collections to organize video into categories.  They can be displayed in a public page (channel) like muse.ai/Quran
> 
> **Cons**: My biggest complaint is that it should give viewers the option to download low resolution versions of the videos.  However, online chat did give me a workaround.  

Other minor things that should be added are:
Add Videos as favorites.
More keyboard shortcuts.
Arabic and Urdu AI analysis.
Change default option for visibility.
> 
> We have an mobile app, NurulQuran Audio, that displays videos.  So we were considering a VPS or Vimeo to host the MP4 files.  Muse.ai does a good job delivering the video files.  You have to ask them to give you the shortcut to the get the direct links to the files.

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### "Finally, the search for an inexpensive, quality, fast video host is over\!" — 5.0/5

> **Joseph** | *3 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: The speed. Videos upload fast, they get loaded fast and they play fast. Never a buffering delay.
> 
> **Cons**: I would have preferred a little more ease and player options for video collections, but customer support ALWAYS answered my questions promptly, provided valuable assistance and solved issued in a flash.

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### "Terrible customer support" — 3.0/5

> **Mathieu** | *15 January 2021* | Design | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to upload videos and generate links for embeds.
> 
> **Cons**: Customer support seems to be non-existant. I've reached out many times without answers.
> 
> Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours if the product. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.

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### "Muse for all my video management needs" — 5.0/5

> **Helen** | *14 September 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Easy upload and categorisation. Easy to embed and the player looks great. Nice clean interface. Transcription is excellent.
> 
> **Cons**: Having to download closed captions and re-upload to video. I'd prefer if they could be automatically added.
> 
> Excellent. Great value for money and a quality service

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### "Excellent Video Hosting Platform" — 5.0/5

> **Melanie** | *29 November 2022* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: That it is super user-friendly. The tools it has for editing videos and sharing them.
> 
> **Cons**: Nothing\! I love everything about Muse AI.
> 
> I'm so happy I chose them.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/208604/muse-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/208604/muse-ai/> |
| en-AE | <https://www.capterra.ae/software/208604/muse-ai> |
| en-AU | <https://www.capterra.com.au/software/208604/muse-ai> |
| en-CA | <https://www.capterra.ca/software/208604/muse-ai> |
| en-GB | <https://www.capterra.co.uk/software/208604/muse-ai> |
| en-IE | <https://www.capterra.ie/software/208604/muse-ai> |
| en-IL | <https://www.capterra.co.il/software/208604/muse-ai> |
| en-IN | <https://www.capterra.in/software/208604/muse-ai> |
| en-NZ | <https://www.capterra.co.nz/software/208604/muse-ai> |
| en-SG | <https://www.capterra.com.sg/software/208604/muse-ai> |
| en-ZA | <https://www.capterra.co.za/software/208604/muse-ai> |
| fr | <https://www.capterra.fr/software/208604/muse-ai> |
| fr-BE | <https://fr.capterra.be/software/208604/muse-ai> |
| fr-CA | <https://fr.capterra.ca/software/208604/muse-ai> |
| fr-LU | <https://www.capterra.lu/software/208604/muse-ai> |

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