--- description: Learn more about BrandBot price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrandBot Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Yoga Studio Software](/directory/30755/yoga-studio/software) > [BrandBot](/software/208483/brandbot) # BrandBot Canonical: https://www.capterra.com.au/software/208483/brandbot Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/208483/brandbot?page=2) > Guide, convert, retain and delight more customers by reaching out to them when it matters most. > > Verdict: Rated **3.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses BrandBot? Boutique fitness studios Children's based programs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 6 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 2.8/5 | Based on overall reviews | | Value for Money | 2.6/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 49.00 - **Pricing model**: Per User - **Pricing Details**: Pricing by contact count. - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: France, United States ## Features - 2-Way Messaging - Attendance Tracking - Audience Targeting - CAN-SPAM Compliance - CRM - Campaign Management - Communication Management - Contact Management - Contract/License Management - Conversion Tracking - Customizable Fields - Drip Campaigns - Event Triggered Actions - Landing Pages/Web Forms - Lead Distribution - Lead Management - Lead Qualification - Marketing Automation - Mass Texting - Membership Management - Message Personalization - Mobile Optimization - Multi-Channel Communication - Multi-Channel Marketing - Online Payments - ROI Tracking - Reporting/Analytics - Scheduled Messaging - Segmentation - Staff Management - Subscriber Management - Team Management - Template Management - WYSIWYG Editor ## Support Options - FAQs/Forum - Knowledge Base ## Category - [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software) ## Related Categories - [Yoga Studio Software](https://www.capterra.com.au/directory/30755/yoga-studio/software) - [Fitness Software](https://www.capterra.com.au/directory/30910/fitness/software) - [Pilates Studio Software](https://www.capterra.com.au/directory/30966/pilates-studio/software) - [Marketing Automation Software](https://www.capterra.com.au/directory/6/marketing-automation/software) - [Email Marketing Software](https://www.capterra.com.au/directory/30013/email-marketing/software) ## Alternatives 1. [Constant Contact](https://www.capterra.com.au/software/31898/constant-contact) — 4.3/5 (2912 reviews) 2. [Gmail](https://www.capterra.com.au/software/202338/gmail) — 4.8/5 (13327 reviews) 3. [Brevo](https://www.capterra.com.au/software/132996/brevo) — 4.6/5 (3408 reviews) 4. [Mailchimp](https://www.capterra.com.au/software/110228/mailchimp) — 4.5/5 (17572 reviews) 5. [MailerLite](https://www.capterra.com.au/software/136603/mailerlite) — 4.7/5 (2256 reviews) ## Reviews ### "STAY AWAY\!" — 1.0/5 > **Lora** | *24 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: After three years of using this "marketing suite", there is nothing I can say is a pro. > > **Cons**: Clunky and not intuitive at all. Things do not consistently work. POOR customer service. If they ever get back to you, it's typically with gaslighting. > > It started okay when we first signed up, then it all went downhill when they expanded before they had the actual capacity to do so. The platform was a mess—inconsistent and S L O W. Customer service went from fairly prompt responses, though their ability to resolve issues was extremely common, to waiting days or a week to reply (even in an existing thread) with no resolution or straight up gaslighting. My favorite example: we paid them extra for their built-for-you service, where we were taught how to use the mass SMS service properly. It worked well for quite some time, and we suddenly ended up having constant problems with SMS in our last few months with BB. They told us it wasn't designed for mass SMS, even though they specifically marketed it that way and had an entire program built around it. 0/10 recommendation. ----- ### "Brandbot Feature Review" — 5.0/5 > **ranj** | *13 January 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love that I can see at a glance when someone signs up for a MINDBODY profile right away. I love the SMS chat feature and the mobile capability. This allows me to communicate with my members right away. Creating newsletters is super easy. Auto campaigns are easy to set up. Love how we can create segments to filter certain groups. > > **Cons**: There isn’t anything I least like. I love all of the current features. If anything, I would like to see an easier way to send out mass texts. > > From initially setting up my campaigns to customer support the team at Brandbot has been very supportive. I have always had whatever issue I had resolved in a timely manner. ----- ### "Keep your customers engaged" — 5.0/5 > **Carrie** | *12 November 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The system is so easy to use and truly customize. It integrates easily with the top fitness software making it seemless to use > > **Cons**: nothing it coming to mind. They are quick to respond to issues and continue to develop their software to best assist their clients. ----- ### "SPINCO Nova Scotia" — 4.0/5 > **Courtney** | *12 October 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: How you can see the statistics of everything sent out. For example, if you send out an email you can see stats such as "how many people opened", " how many bounced", "how many unsubscribed". > > **Cons**: Would love to see a few more options for email layout customizations > > Brandbot is a great marketing tool for businesses. Once you take time to deep dive into all of the features, you can use it in a multitude of ways to help benefit your business. ----- ### "Horrible support and non-existent development team" — 2.0/5 > **Doug** | *28 November 2020* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: This company had such promise. The current version was positioned to solve the customer journey and marketing automation challenges of small boutique fitness studios. > > **Cons**: They simply stopped developing it. They made promises of feature improvements but never delivered. They rolled out new feature buttons on the platform with a coming soon label on them. Unfortunately, they never delivered the features. In speaking with their support they said their developer (singular) quit and they haven't been able to rehire. That was 6 months ago. They advertise that they have Mindbody integration, however, what they don't tell you is that it is not a real time integration. In runs on a polling interval of 15 min to 4 hours. This kind of gap is unacceptable for automation sequences that are supposed to fire immediately after a customer performs an action. Finally, I can tell you that the team at Brandbot just doesn't care about their customers. During the US Thanksgiving 2020 they shut down their support for 4 days so that the staff could "enjoy the holiday with family," said the message in their website chat bot. They are a marketing platform that serves an international customer base\! And their leadership team thought it was a good idea to close support on the biggest shopping weekend of the year in North America. I can attest that their product broke suring this period and stopped sending email and sms campaigns and nobody was around to even answer support tickets let alone attempt to fix the issue. > > Was good until they stopped caring about the product and their customers. If you are considering Brandbot for your fitness business, just don't. Choose another product. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/208483/brandbot?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/208483/brandbot) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data