17 years helping Australian businesses
choose better software

What Is GoodAccess?

GoodAccess is the world's most usable cybersecurity SaaS for enabling secure remote access to digital resources. 🛡️

● Deployable in just 10 minutes.

● Delivers SMEs the benefits of zero trust network access (ZTNA) without the complexities.

● Any company can mitigate the risks introduced by remote workforce, BYOD and distributed IT resources with no hassle.

GoodAccess is recognized by TechRadar as one of the best ZTNA solutions and acclaimed by leading review platforms such as G2 and Capterra for its excellence in customer support, simplicity, and ease of use.

As part of our mission, in 2022 we brought companies all around the world the first forever-free business VPN named GoodAccess Starter that helps them achieve secure remote access essentials with no constraints.

Companies in more than 120 countries use GoodAccess to secure access to their business systems, applications, clouds, and data.

Anytime, anywhere.

Start your 14-day full-featured free trial.

Who Uses GoodAccess?

Zero-trust networking, SASE/SSE. Focusing on medium-sized organizations supporting hybrid or remote work that require security and compliance for critical assets deployed in a multi-cloud environment.

GoodAccess Software - Dashboard

Oversee network activity and your security status. Central dashboard provides metrics on the secure connection of each connected device, displays their location, and alerts on security threats.
GoodAccess Software - Client App

GoodAccess comes with always-on client apps for desktop and mobile platforms to authenticate users and devices. No configure is needed.
GoodAccess Software - Gateways

Choose a dedicated, always-on VPN gateway from 35+ locations worldwide.

Each gateway comes with a unique static IP and is dedicated just to your organization.
GoodAccess Software - Access Control

Manage all users, access privileges, and connections to company systems from a user-friendly web-based interface.
GoodAccess Software - Access Logs

Assure compliance with data protection acts (GDPR, SOC 2, HIPAA), and keep track of which users and devices access which systems and applications.

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Reviews of GoodAccess

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.8
Features
4.7
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
90%
4
9%
3
1%
Marco
Marco
CEO in UK
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Fantastic Static VPN

5.0 last year

Pros:

Good Access is super easy to get started and offers very good protection for the entire team. Getting a static VPN isn't something all providers offer and GoodAccess were able to accommodate this at a very good price point. We switched from NordVPN for these reasons.

Cons:

It can sometimes be a little heavy on memory use.

Thomas
Owner in Netherlands
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great solution for companies

5.0 11 months ago

Pros:

The easy setup, daily monitoring reviews and support for the different OS. We never worry about network issues like we did before!

Cons:

What goes for all VPN providers, you won’t do an easy switch or comparison once you use it.

Kim
Managing Director in US
Pharmaceuticals, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

GoodAccess

5.0 last year

Comments: The system provides access to other systems and is a consistent product.

Pros:

GoodAccess is an easy to use application and generally consistent. Customer service has been very helpful.

Cons:

Updates can be challenging at times but have been successful.

Paul
President in Canada
Automotive, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

VPN of choice for our Remote workers

5.0 last year

Comments: Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

Pros:

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

Cons:

Wish they offered custom packages for fewer than 10 users needing access.

Lori
VP of Ops in US
Airlines/Aviation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good Access

5.0 last year

Comments: Excellent! Eve has been our go to, if she didn't know the answer, she would find someone that did. Very helpful!

Pros:

Customer Service, hands down, the best, quick responses and very helpful. The auto start is also very helpful, when you log on in the morning, the program starts working!

Cons:

When there is a product update, the program doesn't work, you have to log off and update, restart and then run the program. Having an email sent prior to the update so we can make sure all the employees know they have to update and restart for the program to work effectively.

Michael
Owner in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A great value VPN at a reasonable price

5.0 last year

Comments: Overall I've been happy with GoodAccess. I've been with them since they were smaller and it's been nice to see them add in powerful features that help to simplify our infrastructure.

Pros:

I like the simplicity of the UI in the dashboard. There are a lot of powerful options, but I'm not overwhelmed. It's intuitive to use. I like being able to manage port forwarding. I also like being able to configure systems within the dashboard that I can share with other members of our team.

Cons:

I didn't like having to purchase a minimum number of seats to get the features we needed. We don't use all of the seats, so it feels like that could be a better experience for the customers.

Nick
CTO in Australia
Information Technology & Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very good VPN for remote teams and controlled access

5.0 last year

Comments: We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good.

Pros:

Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

Cons:

Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

Tom
Lead Developer in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Brilliant and secure VPN access

5.0 last year

Comments: They allowed us to carrying on working seamlessly during Covid and after, for our home workers.

Pros:

We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required.

Cons:

Some of our staff have had issues with the Good Access application to gain access to the VPN. Their support was great in talking us through it though and offering alternative solutions to get us up an running.

Hal
Consultant in Canada
Computer Networking, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Should be called Great Access!

5.0 last year

Comments: GoodAccess provides us a service to connect hundreds of remote sites to a network for streaming audio/video, video conferencing and remote access. Our use case is high bandwidth during peak times but this has not been an issue with their gateways being able to handle the load without a problem. In the rare times that we have had some issues their support has been very responsive and immediately addressed the issue.

Pros:

GoodAccess is Great! It was the only hosted VPN solution we found that allowed the flexibility to connect our specific equipment to provide site to site access in the way we needed. Most other VPN providers focus mainly on individual users wanting VPN to get around geographic restrictions and anonymous Internet use. While that is certainly important and also provided by good access, our use case was different but also supported.

Cons:

The price has increased since we initially started using good access, but we recognize the cost of everything has increased due to recent inflation worldwide. Pricing is still competitive with others even with the increases. We have had to pass on the increased costs to our customers.

Roma
Customer Manager in US
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Securitng Devices and Networks Easily With GoodAccess

4.0 6 months ago

Pros:

GoodAccess is a great endpoint protection and helps when it comes to managing computer and cybersecurity.

Cons:

GoodAccess has all we need as a security tool and no complaints.

Japheth Immanuel
Accounts Manager in Japan
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Very Good Service They Provide!

5.0 4 years ago

Comments: The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

Pros:

I like the ease of using the software, Stability and Good Service it gives.

Cons:

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Samohyb Response

4 years ago

Hi Japheth, thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

liron
Head Of Engineering in Bulgaria
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Experience with Good Access

5.0 last year

Comments: Our need:1. Static Ip2. In a country which is not a main site (Main competitors are not offering IPs from this Country).3. Multiple users connected simultaneously from Desktop and Mobile device.4. High availability, High speed.

Pros:

We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees,I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions.Support is near immediate.With good access I got exactly what I needed in this region, good quality, high speed, secure and available

Cons:

Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.

Daniel Andres
CTO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great for resource management in remote workgroups

5.0 last year

Comments: It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.

Pros:

Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications.

Cons:

Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent.

Samohyb Response

last year

Dear Daniel, Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback. Eva, Customer Success Manager

Sergi
Sergi
CTO in Spain
Verified LinkedIn User
Management Consulting, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Good and simple

5.0 2 years ago

Comments: GoodAccess ensures that remote employees can securely access company resources

Pros:

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Cons:

Nothing relevant, it just works as expected

Samohyb Response

last year

Dear Sergi, we appreciate that you took the time to write us a review, thank you so much for your kind words. We're happy that you're happy! Eva, Customer Success Manager

Vikrant
IT in India
E-Learning, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

About GoodAccess

5.0 last year

Comments: I have been using GoodAccess for the last one and half years. It's very easy. Everybody can access and use it in a very easy way. Previously I used NordLayer. But as per my opinion, I always go with GoodAccess.

Pros:

Its very easy to use and user friendly.

Cons:

I didn't find anything that I didn't like.

Samohyb Response

last year

Dear Vikrant, Thank you so much for your kind words, we're happy that you are happy! Eva, Customer Success Manager

Daniel
IT support engineer in Colombia
Sports, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

easy to use and setup

4.0 last year

Comments: great and easy, also great customer support

Pros:

as the IT set up person I can recommend this for large organizations considering how easy is to setup

Cons:

it needs more accurate gateways, not a deal breaker

Adrian
Adrian
Senior Director in US
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect as static gateway for globally distributed team

5.0 2 years ago

Comments: Consistently excellent.

Pros:

Price, ease of use, ease of setup, compatible with all operating systems.

Cons:

Weird random avatar assignment when new users are activated.

Samohyb Response

last year

Dear Adrian, thank you very much for taking the time to write us a review, it means a lot! We appreciate your kind words and we're very happy that you are happy with our solution! Eva, Customer Success Manager

Joana
Virtual Assistant in Argentina
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

The most reliable connection!

5.0 last year

Comments: We are a remote team located in different countries. Working with GoodAccess has made our work easier and more efficient than other services we have tried.

Pros:

In my experience, GoodAccess is the most reliable VPN. Its stability is what stands out the most - I've been able to maintain a consistent and strong connection, making remote work smooth, unlike other VPNs that I have tried in the past. Also, the interface is user-friendly and easy to navigate.

Cons:

So far, it's all positives and no negatives, which is quite a feat for any VPN service in my book.

Samohyb Response

last year

Dear Joana, thank you so much for your kind words, I am very happy that our solution is a great fit for you and that you are experiencing zero issues! Eva, Customer Success Manager

Farzana
Farzana
Team Leader in Bangladesh
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

The Most Effective VPN Software For Small Businesses.

5.0 2 years ago

Comments: This product is just what we need as most of us work from home. It makes it possible for us to work securely and remotely.

Pros:

Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price.

Cons:

My team loves it to the fullest, and there aren't any flaws yet.

Todor
Software Developer in Bulgaria
Entertainment, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

GoodAccess is a good VPN solution for a home user, as well as a corporate one.

5.0 4 years ago

Comments: We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.

Pros:

What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.

Cons:

To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.

Samohyb Response

4 years ago

Hello Todor. I thank you on behalf of GoodAccess team for your great review!

Marcus
Head of Product in Norway
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

The perfect VPN package for a startup

5.0 2 years ago

Comments: We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!

Pros:

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

Cons:

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

Darren
Managing Director in UK
Telecommunications, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Lightweight, Intuitive and Versatile VPN solution

5.0 4 years ago

Comments: Very impressed from the outset, they made the whole process quick and easy.

Pros:

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Cons:

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Samohyb Response

3 years ago

Hi Darren, I'd like to thank you on behalf of our team for your kind review.

Petr
Business owner in Spain
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

GoodAccess was the simple and efective solution when pandemic hits

5.0 4 years ago

Comments: We solved the possibility to let our employees work from home and being connected to our office, its something we were looking for because of corona and in the end helps us to grow better.

Pros:

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

Cons:

We didnt realize yet, there could be something missing. At least for our use

Samohyb Response

4 years ago

Hello Petr, thank you very much for your kind feedback. Your review made our GoodAccess team very happy!

Erik
Innovations in Netherlands
Transportation/Trucking/Railroad, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent VPN service

5.0 4 years ago

Comments: We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.

Pros:

User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!

Cons:

None, everything is working as it should be. The development team is making regular updates.

Samohyb Response

4 years ago

Hi Erik. Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.

Jan
Owner in Czechia
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

We use GoodAccess at XDENT

5.0 4 years ago

Comments: With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage in easy administration of users and systems.

Pros:

Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.

Cons:

As I know, our developers do not have any issue with it.

Samohyb Response

4 years ago

Hi Jan, thank you very much for your review. We really appreciate your kind feedback. Our development is exited to bring more features to our product in the future.