--- description: Learn more about Syncta price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Syncta Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Syncta](/software/208106/syncta) # Syncta Canonical: https://www.capterra.com.au/software/208106/syncta Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/208106/syncta?page=2) > Syncta is a cloud-based solution that makes backflow testing easier from inquiry to invoice. > > Verdict: Rated **4.3/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Syncta? Syncta is designed for backflow testers and water purveoyers that are looking to simplify one's testing process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 14 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Syncta ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Choose between our Starter, Business or Pro plans. - **Target Audience**: 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Contact Database - Electronic Signature - Mobile Access - Routing - Scheduling - Service History ## Category - [Field Service Management Software](https://www.capterra.com.au/directory/10009/field-service-management/software) ## Alternatives 1. [Connecteam](https://www.capterra.com.au/software/153140/connecteam) — 4.6/5 (5146 reviews) 2. [FieldPulse](https://www.capterra.com.au/software/153475/fieldpulse) — 4.6/5 (428 reviews) 3. [Jobber](https://www.capterra.com.au/software/127994/jobber) — 4.6/5 (1455 reviews) 4. [Skimmer](https://www.capterra.com.au/software/177014/skimmer) — 4.9/5 (227 reviews) 5. [Fieldd](https://www.capterra.com.au/software/203654/fieldd) — 5.0/5 (142 reviews) ## Reviews ### "Very good software with great customer service when needed" — 4.0/5 > **Darcie** | *20 December 2021* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: The software is pretty user friendly and fulfills most of our needs. The ability to send test results and invoicing immediately is great and the customer database is necessary for us. We have had a few technical issues like broadcasts to our customers not appearing properly on their end and causing a bit of embarrassment for us. When we have called tech support they have always been prompt at dealing with the issue and friendly. Overall, this is a great platform that needs a couple of slight improvements to be outstanding. > > **Cons**: Most functions are easy to use but we have had an issue in the past with missing customer notifications that needed to be sent because of the preset drop downs and right now we have had a customer broadcast email that came across to at least half of our customers of gibberish, which is embarrassing. > > We are saving a lot of time and manual paperwork by using this program and other the the couple of blips previously mentioned, it has been great. ----- ### "Syncta Review" — 4.0/5 > **Josh** | *2 November 2021* | Fishery | Recommendation rating: 4.0/10 > > **Pros**: I like that I can have the customers info and that it's mobile. > > **Cons**: The thing I like the least about this software is the privacy aspect. I do not like the fact that without my permission, my information can be accessed by a Syncta employee and can be monitored at the employees discretion. I realize that when i purchased the software that i likely checked a box saying that this was possible, but it still bothers me. The product is somewhat easy to use, but can be frustrating sometimes to try to leave one page and go back to another...because if you need to come back it can be difficult to locate where you were. ie. (when entering dozens of new devices, if you realize you make a mistake, leave that device and try to correct the mistake, when you leave the screen it takes you back to the top of the customers page. It has been fairly easy to integrate with my existing business. It just has taken a lot of time to enter my existing customers and their info into Syncta's system. > > My overall experience with Syncta has been pleasant. It has helped me to save time by not having to do repetitive paperwork and then storing the paperwork. ----- ### "Beware" — 1.0/5 > **Brian** | *22 January 2023* | Utilities | Recommendation rating: 0.0/10 > > **Pros**: Stripe credit card processing interfaced with Syncta. Customer can pay an invoice from an e-mail and Syncta will automatically receive and mark invoice paid.Syncta will auto-fill Tokay test reports. > > **Cons**: Syncta can only calculate next test due date one way or the other. If your a testing company that test for purveyors that calculate defiantly you will find yourself maintaining test due dates manually for one of them.For purveyors that use a set annual due date, If a test is performed before the due date (due to repair or any reason) Syncta will jump that test 12 month from the due date plus the number of months the test was performed before the due date. So it is possible Syncta will move a annual test 24 months ahead. This has a very negative affect on notifications and compliance. > > Customer service went from very good to unacceptable our subscription includes tech support we are not getting. Syncta claims to save time but we have proven that untrue. Syncta has lost data, botched 1000's of test dates, has crashed for days at a time, is clumsy and at times very slow. ----- ### "Good, but you should know…" — 4.0/5 > **Andrew** | *1 November 2021* | Public Safety | Recommendation rating: 7.0/10 > > **Pros**: It streamlines the entire process of testing and the submitting of paperwork. > > **Cons**: If you do not have cell service, you have no access to database in any way. I have to always have paper and a pen to write in or I use the “notes” app on my phone. It is crazy that there is or an offline aspect to the database. ----- ### "Has become a daily essential part of our work process" — 4.0/5 > **Darrin** | *1 November 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Best features are definitely the creation and delivery of test reports and invoicing. Tester can generate and deliver test reports in the field. Invoicing and receiving payments are simple and fast using the integrated Stripe payment system > > **Cons**: Still have to use an accounting software program such as quickbooks to track non-backflow testing related parts of the business but it handles the testing and invoicing so well this small drawback is well worth it. > > We've been using the software for almost 5 years and have had a great overall experience. Their customer support is responsive and they have always been open to suggestions and changes that we suggest. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/208106/syncta?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/208106/syncta) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data