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CommPeak VoIP Service

CommPeak VoIP Service

What Is CommPeak VoIP Service?

Premium-quality connection for calls from any place in the world. 10 PoPs around the globe, connection via local providers, and 24/7 support. DID numbers for local presence anywhere. Adjustable bandwidth for teams of any size keeps the voice quality high during multiple concurrent calls. Transparent per-second billing makes it easier to plan budgets up to small details, save on international calls, and reach broader audiences. Special offers for large voice traffic.

Who Uses CommPeak VoIP Service?

Service providers and retailers with high volume contact centers. International businesses of all sizes with diverse call destinations, be it a retail company or an IT giant.

CommPeak VoIP Service Software - Dashboard
CommPeak VoIP Service Software - ASR
CommPeak VoIP Service Software - Caller ID
CommPeak VoIP Service Software - SIP Accounts
CommPeak VoIP Service Software - 24/7/365 Support

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Reviews of CommPeak VoIP Service

Average score

Overall
4.7
Ease of Use
4.8
Customer Service
4.6
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
26%
Zyra Joy
Zyra Joy
CSR in Philippines
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Reliable and User Friendly

5.0 2 years ago

Pros:

The technology provided meets or surpasses call quality criteria, displaying an amazing level of clarity and dependability during contact sessions. The tool's dependability provides constant and flawless communication, which results in better user experiences. Furthermore, the tool provides a variety of customized pricing options, allowing customers to select plans that meet their individual needs and budgetary constraints. Furthermore, the tool's customer service team is well-known for being responsive and helpful. They are proactive in resolving client concerns, challenges, and technological issues, resulting in high user satisfaction. Their rapid aid and support add to a great overall user experience, further cementing the tool's reputation as a dependable and user-centric communication solution.

Cons:

Certain parts of customer service help need to be improved, most notably boosting responsiveness and accountability in interactions with users. It is widely understood that proactive actions must be taken in order to respond to consumer inquiries, complaints, and difficulties in a more timely and responsible manner. The goal is to foster a culture of trust and dependability by actively engaging users and keeping open lines of communication. Customers would obtain the necessary assistance and support in a timely manner, ensuring their requirements are addressed with attentiveness and a sense of responsibility, resulting in a more pleasant and gratifying user experience.

Kally
Operations Manager in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Reliable and quality voice services at an a fraction of cost we spent before

5.0 last year

Pros:

Our overall utility cost has reduced significantly

Cons:

I have no dislike on the product, it has been a smooth journey

abode
IT in Israel
Financial Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

ava

4.0 2 years ago

Pros:

Sometimes there is something urgent.You feel like you have someone to talk to, but that doesn't always happen!The response of the support, and the flexibility and understanding that we have requested,

Cons:

All kinds of new systems transfer the responsibility more and more to the customer over time,And this allows the customer to spend almost an entire day with Compic's systems and not have time to do other things,And also the matter of recurring issues,Let's say it was fixed today, after a few days, it happens again,

Manish
Manish
Functional Tester in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Best Call service proviter

5.0 last year

Comments: My overall experience is good, I always use CommPeak when I need to contact clients at a low cost.

Pros:

I use its call facilities which are the best, with very low latency and high quality, I can connect with my clients anywhere in the world at a low cost.The pricing of each call is awesome too, I only have to pay per second basic, and there is no start-up fee to make a call which is very reliable.

Cons:

All the service provided by it is awesome but sometimes there is some technical issue they provide 24*7 support and they resolve issues quickly.

Jimoh
Jimoh
Accountant in Nigeria
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

My review on CommPeak VolP Service

5.0 last year

Pros:

My experience with CommPeak VoIP has been defined by its world-class connectivity, ensuring that calls are consistently reliable and of high quality, no matter where I am.

Cons:

Ensuring compatibility with existing systems was a crucial step. This process requires careful consideration for a smooth integration of the VoIP service into our existing infrastructure.

Krishna
Krishna
Associate software engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Providing service with best values.

5.0 last year

Pros:

I have few points those are : 1) Very much Affordable. 2)Best call quality maintained and never compromised. 3) Comparatively it is performing great and no hidden charges.

Cons:

The customer support handling time is little bit high to respond back, though its not a big deal according to pros.

Maximiliano
Maximiliano
Salesman in Argentina
Verified LinkedIn User
Retail, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

From Chaos to Clarity: How CommPeak Optimized My Communication Strategy

4.0 2 years ago

Comments: One of the biggest benefits of using CommPeak has been the contact management system. With a large and growing list of contacts, it can be challenging to keep track of everyone and ensure that I'm communicating with the right people at the right times. But CommPeak's system makes it easy to organize my contacts and see their availability, which has allowed me to be more efficient and effective in my communication strategy.In addition, CommPeak's analytics and reporting features have been invaluable in helping me to optimize my communication strategy. By tracking and analyzing my call data, I've been able to see what's working and what's not, and make changes where necessary. This has resulted in stronger relationships with my clients and colleagues, and has had a positive impact on my business overall.

Pros:

I've had a really positive experience with this platform. What I love the most about it is the ease of use. The platform is incredibly intuitive and user-friendly, which makes it a breeze to navigate through. Also, the call quality is really impressive. I've never had any issues with dropped calls or lagging, even when I'm talking to someone on the other side of the world. It's a huge relief to know that I can rely on CommPeak to keep me connected with my clients and colleagues, no matter where they are.In terms of specific functions that I find most helpful, I would say that the analytics and reporting features are top-notch. Being able to track and analyze my call data has been incredibly helpful in optimizing my communication strategy and making sure that I'm meeting my goals. The ability to easily manage my contacts and see their availability is also a huge plus. It's made scheduling meetings and keeping track of important conversations so much easier.

Cons:

One area where I think CommPeak could improve is with its customer support. While the support team is generally helpful and responsive, there have been a couple of instances where I've had to wait longer than I would have liked for a response or resolution to a problem. It would be great if they could improve their response time and ensure that all support requests are handled quickly and efficiently.

Zhivko
Zhivko
Marketing Manager in Bulgaria
Verified LinkedIn User
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

CommPeak's low rates are perfect for startups

5.0 2 years ago

Comments: Easy set up and when I had a problem moving on the support reacted immediately and resolved it quickly.

Pros:

The rates for outbound and inbound calls are unmatched to any other platform I tested.

Cons:

They couldn't provide an Austrian number except for one that costed 70 euro per month. And understanding the pricing models and rates is way too complicated. I actually had to talk to the support to find out the actual rates.

Vinay kumar
Engineer in India
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Stay and converse.

5.0 last year

Pros:

Beat tool to converse across the world with exceptional audio quality with effective price.

Cons:

From my perspective customer support can be little better.

Alvin
Alvin
Computer Hardware Technician in Philippines
Verified LinkedIn User
Public Safety, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

reliable and great

4.0 2 years ago

Pros:

This program has been quite helpful in successfully maintaining and organizing my call data, while also delivering the ease of a seamless and effortless launching experience.

Cons:

Although there may be occasional delays, this remarkable platform acts as a wonderful tool for increasing work productivity.

Amanda
Head of Production in South Africa
Media Production, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

CommPeak VoIP Service: Cloud PBX of 2023

4.0 last year

Pros:

Through one number CommPeak VoIP Service is accessed across many devices in my organization which makes it easy to make and receive calls.

Cons:

It get affected by internet connection producing weird sound when making calls.

David
Software Researcher in Nigeria
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

CommPeak VoIP service has enhanced research collaboration with my peers!

5.0 last year

Comments: CommPeaks VoIP service has been incredibly helpful in my work as a software researcher. It has greatly improved collaboration with my colleagues, making communication seamless and enhancing the efficiency of sharing information. This in turn has played a role in advancing our research initiatives.

Pros:

Collaborating with my colleagues on software research has been greatly enhanced by the use of CommPeaks VoIP service. The audio quality is exceptional, ensuring that our conversations and exchange of information are seamless, thereby eliminating any communication barriers among team members. The platforms consistent reliability and stability have played a vital role in facilitating meetings, which in turn enables us to collaborate on ideas and reach collective decisions without any disruptions. Furthermore, CommPeak's adjustable features suit to our ever-changing research demands, reinforcing its place as a vital tool for facilitating effective and efficient communication inside our software development initiatives.

Cons:

CommPeak VoIP service has worked seamlessly for me, I don't have any complains.

Beatrice
Finance and Administration Manager in US
Machinery, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The quality of voice across a range of devices is very high

5.0 last year

Pros:

The overall cost is low, we can make unlimited outbound calls in a single package

Cons:

Commpeak VoIP has been a critical partner helping us communicate with our customers

Shilpa
Pricing Lead in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Best Calling Tool

5.0 last year

Pros:

Seamless Connection through internet with clients from different countries. Quality of Call recording and automatic dialing are works good.

Cons:

Poor connectivity in the remote areas.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Premium, fantabulous, and versatile phone system

5.0 last year

Pros:

It's easy to deploy and easy to use for the end-users. It has the flexibility of web app, desktop app and mobile apps. Easy to connect to all electronic devices giving me the ability to have my phone extension on my cell, and go anywhere, making calls to clients from the app.

Cons:

Although I found the voicemail transcript very useful, sometimes the grammar wasn't very clear.

Jamie
Chief Accountant in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

What I Experience with CommPeak VoIP Service

5.0 last year

Pros:

CommPeak VoIP Service offers quality sound when calling and receiving calls.

Cons:

I have used CommPeak VoIP Service for long and it rarely pose any flaw.

Victoria
Human Resource Specialist in Nigeria
Executive Office, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software, Great Communication!

5.0 last year

Comments: Effective communication is very important in Human Resource Process, and CommPeak helped a great deal with this! Positive experience.

Pros:

CommPeak VolP helps in several Process such as conducting interviews, coordinating employee training sessions, and communication process generally. CommPeak VolP offers convenient call forwarding, call waiting, and call transfer options which further enhance the communication process. The call recording feature is also very effective for documentation purpose.

Cons:

I can't find any. So, No cons for CommPeak VolP Service.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Seamless Communication Across Borders

5.0 last year

Comments: CommPeak VoIP Service excels in providing a robust and versatile solution for businesses seeking top-tier communication capabilities on a global scale.

Pros:

The tool is distinguished by its expansive network featuring ten strategically positioned points of presence globally. This strategic distribution guarantees a premium-quality connection, facilitating seamless calls from virtually any location around the world.

Cons:

I haven't found any issues so far in this CommPeak VoIP Service

Verified Reviewer
Verified LinkedIn User
Chemicals, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Peak connectivity

5.0 last year

Comments: My overall experience has been great as I met all things I wanted in a single platform.

Pros:

What I liked the most is that its ability to transfer calls from different devices with clear and noise reduced sound. Making it very convenient for busy users. Also, its per-second billing simplifies budgeting and saves on international calls making it more pocket friendly.

Cons:

I haven't come across any particlar issue with this platform. Totally satisfied.

Ashok Kumar
Functional Aanalyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Better Voice calls with CommPeak VOIP Service

5.0 last year

Comments: Overall excellent service with CommPeak VOIP Service

Pros:

The most useful feature of CommPeak VOIP Service are Direct Inward Dialing which are virtual numbers helps to call & receive call from anywhere in the World. CommPeak VOIP Service helps in effectively managing the inbound & outbound calls whereas it helps in improving the customer service. Integrate with CRM helps in managing the task

Cons:

Customer service should be improved and they should sort out the issues within the timeline

Arun
Business Analyst in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Best VoIP Service

5.0 last year

Comments: Dashboard is more useful one where it provides all necessary data , call counts in summary view

Pros:

It helps to reach out to all the members with VoIP , so we can provide services all over the world, helps in global presence. Integration with business tools & CRM is more helpful. The Dashboard provides all the necessary info, call history & all.

Cons:

All are good with CommPeak Voip Service, it would be helpful if they improve service response time

Bimna
Property Sales Advisor in Kenya
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent and reliable choice for communication

5.0 last year

Comments: The user management is easy and intuitive, and the desktop companion app is great.

Pros:

I must say that this software is user-friendly and easy to navigate and it has helped a lot when it comes to communication with Valuers and Architects.

Cons:

There is nothing to dislike about CommPeak VoIP Service. CommPeak is the best in the market.

Verified Reviewer
Verified LinkedIn User
Information Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Good product with great voice

4.0 last year

Pros:

It provides an easy to transfer calls between offices with lots of useful functions like sending voicemails to emails then we can access from Phone or PC. Also, the quality of voice is really good as it is clear and has the noise reduction.

Cons:

Does not support many apps to hear the voicemails and need to improve documentations as well as the technical support.

Ahmed
CEO in Egypt
E-Learning, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Perfect service

5.0 2 years ago

Pros:

Perfect service stability with good price

Cons:

Nothing i think everything is good for me

Julliana Mari
Student in Philippines
Hospital & Health Care, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

ComPeak VoIP Features

4.0 2 years ago

Pros:

CommPeak VoIP Service is reliable, easy to use, and backed by responsive customer support. However, the specific features and benefits that may be most valuable to a particular user or business will depend on their specific needs and requirements.

Cons:

certain features, such as call recording, may not be as user-friendly as they would like. Finally, some customers have reported that the service can be slightly more expensive than other VoIP providers.