Ramp

A user-friendly expense reporting platform that rewards YOU when you use it!

Pros:

The Ramp platform makes it easy to do everything that a corporate card administrator or user might need to: issue new cards, assign expense policies, code transactions, integrate with accounting software, suspend or terminate cards, adjust spending limits. Part of the reason we switched to Ramp is the fact that we can administer our card program almost entirely online, without having to call into a call center as we had to with Amex; coupled with no annual fees, going to Ramp was a no-brainer. The implementation process is straightforward and the Ramp team is there every step of the way, so you can have the platform up and running in a fairly short amount of time, particularly compared to some competing card expense reporting solutions. But the best thing by far is that Ramp "pays" you to use it in the form of cash rebates on certain transactions -- what a concept!

Cons:

It's honestly quite difficult to identify any cons with the Ramp platform. One challenge we've had is that card authorizations (or merchant holds) take a long time to drop off; and before they do, the cardholder and their manager often get multiple notifications that a "transaction" requires action. Physical cards take several days to be delivered; other corporate card issuers turn cards around a lot faster.

The easiest and most robust expense management.

Comments: Love love love it! It saves our business countless hours of expense reporting and management.

Pros:

This software makes no room for your team not to provide receipts for expense reporting. I also love the multiple digital credit cards with active/non-active controls. You can also set-up automatic lock on cards that are missing information or receipts. And it's essentially free.

Cons:

The UX could be improved on the missing items page.

Oil Field Services User

Comments: Was great until the ramp business limit was suddenly reduced without warning and froze all the credit cards. Looking into the market for alternative products after this occurred.

Pros:

The ease of use and visual appearance. I also appreciated the spend control functions offered and Ramp Flex products.

Cons:

The unpredictable nature of the moving business limit. Very hard to predict and currently looking at other products after a surprise drop in limit and freezing of cards.

Great for small business

Comments: Great and professional customer support, very helpful to my business

Pros:

Flexibility and consistency dealing with my financial plan

Cons:

More system updates to keep track with customers needs

If someone complains about Ramp, they are probably being paid by a competitor.

Comments: At our company, Ramp replaced the incredibly convoluted Concur system so the expectations were low and Ramp blew them out of the water. With Concur, each expense was a 30-90 second process. Using Ramp I can process all 25 of my expenses in 3 minutes.

Pros:

It is so quick to track expenses and capture receipts.

Cons:

I'm not sure if it is a company option that has been overlooked, but when requesting reimbursement for mileage, I'm required to provide a receipt. That doesn't make sense. I'm having Ramp calculate my mileage so there is no receipt.

Excellent product, best automated AP solution out there!

Comments: Overall experience is extremely positive. I've looked a long time to find this solution and am grateful Ramp put it all together.

Pros:

I love that I can have all my expense management tool in one place. I also love that the platform is automated to read invoices. Ramp is aslo free plus they pay the company 1.5% on all credit card purchases. Win, win, win.

Cons:

I'm quite happy with all of the services and don't see something I like least.

Ramp is fun and easy to use!

Pros:

I like how approachable and user-friendly Ramp is. It has a really simple interface and straightforward features. I love Ramp's receipt matching integration with my work Gmail, and I also like how easy it is to text a receipt to Ramp and have it matched. The previous software my company used didn't provide a physical card which was really inconvenient, so I'm glad I can have a physical and/or virtual work card through Ramp.

Cons:

From the perspective of an employee who just uses Ramp for monthly expenses and reimbursements, I don't have much negative feedback.

My favorite software product

Comments: Absolutely love how user-friendly Ramp is. Saves time, money and overall my favorite accounting product.

Pros:

It was extremely easy to set up, link to our existing GL (Netsuite), and learn to navigate. We had an option to try it out

Cons:

Not being able to enter banking instructions under out of pocket reimbursements on behalf of the employees.

My Ramp

Comments: I thought Concur was easy to use - Ramp is so much better.

Pros:

Ease of use - Ease of use - Ease of use Ease of use

Cons:

Sometimes the reimbursement feature is confusing to use. This may be a result of how my company management asked for reimbursement to be configured.

Ramp Review - Easy to Use!

Comments: We are happy and have had no complaints

Pros:

We left Expensify and never looked back. Ramp is easy to use and uploading receipts via text is perfect for all our team members.

Cons:

The structure of the online web page is a little wonky but once you learn how it works it makes more sense.

Ramp makes business easier!

Comments: Overall, I'd recommend Ramp to other businesses. I wuld like to see Ramp expanded to AR functionality to receive customer payments as well, this way it could be a one stop shop. Today we have to have more than one program t manage all of our accounting needs.

Pros:

Ramp has truly made life with company card, expense tracking and vendor management and payables! Having working in the finance field for 23 years, I have had vast experience with many softwares. Ramp is one of my favorites and is easy to set-up or disable users, track vendor expenses, and reimbursements

Cons:

We are able to manage accounts payable but it does not have accounts receivable functionalty at all. i've asked if this will be added to Ramp's future functionality before we have to purchase an additional package with another firm and have not yet received any feedback nor a response on this piece. ALSO, the latest update is not ideal with moving items that are ready to process to different tabs. I'd like an option to have all items remain in one screen while working through items that we can upload vs. what is missing items from the users

Ramp, best credit card product out there

Comments: It is great, I switched from AMEX to Ramp because Amex integration with ERP systems is the worst.

Pros:

You can create infinite cards, with different expiration dates, place the limits, etc

Cons:

I think the website could use some work, maybe it is better nowadays

Love Ramp for Expenses and Reimbursements!

Pros:

I like that Ramp helps me track the mileage I've driven so that I get reimbursed properly. I also like that Ramp quickly attaches my receipts to credit card expenses without me having to individually do it for each transaction. It cuts out a step for me and makes the process easy.

Cons:

I think the thing I like least about ramp is that extra verification step it sometimes makes me do but most apps and sites do that now. Since it is for protecting our information, I understand the necessity but still would rather put in my password and be done without having to input a code or something.

Good expense and payment management software

Pros:

Easy to use, very convenient. Has virtual and physical cards

Cons:

Doesn't have budget control and PO management implemented

Will suggest to future employers

Comments: It had been good and I hope that i can continue using it in the future

Pros:

Ease of use for employees as well as the recon process

Cons:

Journal entries it creates are nonsense and cause more work for me

So Easy to Use!

Pros:

Ramp is so user friendly. It has all the features I need, while not being flooded with too much extra irrelevant stuff. There’s many ways to submit receipts which makes it impossible to forget to do so!

Cons:

Nothing has come up yet that I dislike about Ramp

Using Ramp as corporate card

Comments: Using Ramp really made my life easy vs. using conventional corporate card.
Cannot image without using Ramp!

Pros:

Being able to change the limits of each card holder. Also, the speed of expense information being uploaded

Cons:

There is nothing I dislike about Ramp at the moment.

So easy and helpful

Comments: Ramp has helped our church with accounting tremendously!
Their customer service is top-notch!!

Pros:

The app makes tracking receipts and categorizing expenses so easy! The integration with Quickbooks Online is effortless!!

Cons:

Overall Ramp is exceptionally easy to use. The only thing I have found difficult is trying to create a "rule" for memos or Quickbooks categories.

Better than a monthly expense report

Comments: Love how easy Ramp is to use vs. saving receipts and submitting an expense report each month.

Pros:

Ramp is used like a credit card and uploading receipts is so simple.

Cons:

There isn't a feature I don't like about it.

Suggestions for Improvement

Pros:

Ease of mobile app and automatic connection of receipts via email.

Cons:

It is not fully integrated into our SAP system requiring additional work on our end to transfer work order numbers and service order tracking.

Trail of expenses

Pros:

Easy use and audit trail. History of spending easy to locate and drill down

Cons:

Some times it is slow to respons, but that is normal for such software

Highly recommend Ramp

Comments: Scanning receipts immediately in a text thread has helped us to never lose a receipt.

Pros:

The ease of use for all employees and management.

Cons:

I have no cons regarding Ramp. It has worked great for our company.

Satisfied Ramp End User

Comments: I use my Ramp card for department purchases. I can use it with any vendor that accepts cred cards so it is an easy way to make purchases.

Pros:

My usage is just as a credit card. Its very easy to use for department spending. I can give access to my staff to use for supplies, etc. I receive spending update emails so I always know how much I've spent and how close I am to my monthly budget limit.

Cons:

I have to enter documentation and receipts for purchases which takes time, but is not too bad.

Buying items from amazon

Pros:

Easy process, quick feedback, and reminder, followed by closing cases that were in question

Cons:

sometimes asking too much about text-confirmation when sign-in

Perfect for small or large businesses

Pros:

Attach your receipt and complete your expense report within a minute of making your purchase. I can use it anywhere and anytime. No more rushing to enter all my expenses at one timeI can see purchases immediately and RAMP "talks" with multiple vendors - removing steps from my daily tasks.

Cons:

Sometimes my receipt will not upload while using chrome on my mobile device. Might have more to do with my wifi, actually.