zenphi

Streamlining our Operations with Zenphi - A Game Changer for our Logistics Workflow

Comments: Zenphi has solved a number of inefficiencies in our Workflow processes, particularly in automating manual works such as Order tracking, Invoice and Inventory Management. By automating these repetitive tasks, we've been able to focus more on strategic decisions and improve customer service. For instance, Order updates are now automatically communicated to both our Team and Clients, reducing human errors and delays. This has significantly streamlined our operations and freed up time for our staff to concentrate on higher-value activities.

Pros:

What I love most about Zenphi is its seamless integration with Google Workspace. As a Logistic Company, we rely heavily on Google sheets, Gmail and Drive for our day-to-day operations, and Zenphi automates our processes effortlessly without needing complex coding. The user-friendly drag-and-drop interface allows my team to quickly build workflows, and the ability to trigger actions based on real-time data is a massive time-saver.

Cons:

While Zenphi had an Incredible tool, I think it could benefit from more advanced repeating features. Although, it provide some insightful metrics, having more customizable dashboard views will help us better visualize the impact of our workflows and identify potential bottlenecks more easily

Zenphi Workflow Automation Convert

Comments: Wonderful. Great. Fun. Challenging. New Mindset.

Pros:

The software is built around Google Workspace which is great for orgainzations whose business has Google as their core software suite.

Cons:

Some of the the flow elements can be confusing to understand for a non-technical user. But after a little trial and error testing workflows this has proven to be a minimal hindreance.

Excellent support, low learning curve to use product

Pros:

Fernanda and Aravin have been incredibly responsive, more so than I've ever experienced with tech support. I've enjoyed learning to modify and create my own flows to automate processes that were previously manual.

Cons:

Search function occasionally just doesn't work. Editing tables manually can be a bit laborious, although I rarely need to do so.

Unmatched flexibility, great results

Comments: We use Zenphi in multiple operations-related process in school, and very happy with the tool.

Pros:

Zenphi helps a lot with multiple processes we have to automate within the school — from creating certificates to students to communicating with parents about the field trips. The great thing is that the tools is so flexible, that we’re not limited by the templates, and as long as you figure out how it works and how to configure the actions, the sky is the limit. We’re literality able to automate anything.

Cons:

The learning curve is not that short, especially for someone without a technical background. But again, after you get the idea, it becomes super easy and fast.

Their Support is Amazing

Comments: We're very happy that we've chosen Zenphi for our purposes, it turned out to be a game changer. And our experience with the Support team is just amazing! They've literally spent hours with us -for-free-helping us build our first Automation

Pros:

Zenphi has been a game changer for our Wellness center! Automating Customer Onboarding has saved us so much time and hassle. I love how easy it is to setup workflows with the drag-and-drop-builder - no coding, no headaches. The AI-Powered Document processing is a Lifesaver! We used to manually enter Customer info from forms, and how Zenphi does it for us instantly. No more Typos, no more bac-and-forth. Plus, Automated Emails and SMS Reminders means Customers stay in the loop without us having to chase the, Honestly, I can't imagine going back to the old way. Zenphi makes everything runs smoother!

Cons:

The platform is Super powerful, which is great, but it took me a little time to figure out all the features and how to best setup our workflows.