--- description: Learn more about Blackbaud Enrollment Management System price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud Enrollment Management System Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Admissions Software](/directory/30799/admissions/software) > [Blackbaud Enrollment Management System](/software/205393/blackbaud-ems) # Blackbaud Enrollment Management System Canonical: https://www.capterra.com.au/software/205393/blackbaud-ems Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/205393/blackbaud-ems?page=2) > Provide admission candidates with a single login experience to apply, track application status, and make enrollment decisions. > > Verdict: Rated **4.2/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Blackbaud Enrollment Management System? Blackbaud Enrollment Management System streamlines the application process for K12 private schools and higher education institutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 6 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Pricing Details**: Contact Blackbaud for pricing information - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Application Management - Candidate Management - Forms Management - Scoring - Self Service Portal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Admissions Software](https://www.capterra.com.au/directory/30799/admissions/software) ## Alternatives 1. [DreamClass](https://www.capterra.com.au/software/197828/dreamclass) — 4.8/5 (74 reviews) 2. [Classe365](https://www.capterra.com.au/software/135075/classe365) — 4.8/5 (164 reviews) 3. [Meritto](https://www.capterra.com.au/software/1011572/comprehensive-admission-suite) — 4.6/5 (616 reviews) 4. [Purplepass](https://www.capterra.com.au/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 5. [TUIO](https://www.capterra.com.au/software/173831/tuio) — 4.6/5 (200 reviews) ## Reviews ### "A bulky, unpleasant experience for families. A stiff, complicated, and underwhelming experience for administrators.." — 1.0/5 > **Jack** | *12 September 2024* | Primary/Secondary Education | Recommendation rating: 1.0/10 > > **Pros**: It integrates with Blackbaud's other tools, such as Blackbaud LMS, which we use. This means admissions data is in the same place as student data once students enroll, and also means a lot of our other tools are available at the same time. The knowledgebase can help you understand a lot of the process tasks, and there is often an article explaining how to do whatever you are trying to do. There are a lot of training videos and classes that can be helpful for getting a basic understanding. > > **Cons**: The experience for families applying to our school is the worst part of Blackbaud EMS. Families typically do not understand what steps they need to complete, and realistically cannot progress through the process without us manually checking off certain steps. We have to push them along every step of the way, the only automation you can do is around reminders for due dates and things of that nature, which become useless the moment the due date has passed. If you offer rolling admissions, get used to copying and pasting the same messages you've sent 100 times about what steps need to be completed. The checklist works linearly and has been built in a way that does not allow flexibility, and the reporting is essentially broken in terms of classifying applicants. If you have optional steps they must go to to the end, and if you want to have event registrations through the checklist then they must go to the end as well for the candidate classification system to work. All steps before each milestone must be completed for someone to go from 'candidate' to 'applied.' The events registration forms have 6 pages minimum, the last two of which are redundant confirmation pages, and they cannot be removed. It is a nightmare for having public registration for an event you are tracking in Blackbaud, which is unfortunate because we'd like to know when someone has gone to an Open House or other event. It also looks bad, which compared to the very clean and sleek look of our website and all of our other marketing materials is really unfortunate. Also the support is a chatbot, which will send you to the knowledgebase. You must repeat your query, usually at least three times to get through to a human representative in my experience. > > Blackbaud EMS has been the devil you know for us, we have a good understanding of the system and so we work with it, and we go outside of Blackbaud EMS to do most of the communication or supplementary work we do for Admissions. Events registration is painful, but it is fine as a database. We like that it has integrations, and that because we use their LMS everything is consistent. Its use is not intuitive. The looks and feel of things, as well as the built-in communication designer for push pages, is very unfortunate - it looks like a 90s website. If we were starting from scratch, I would avoid it. ----- ### "Blackbaud EMS" — 5.0/5 > **Verified Reviewer** | *18 October 2022* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: For my needs, I really like the fact that I can access student records, no more paper\! > > **Cons**: I find it hard sometimes to create reports myself, but I know that I can go to my colleagues who use this more than I do and get it done. > > Like I mentioned above, I love that I am able to access student information online and don't have to go through endless papers\! ----- ### "Blackbaud Enrollment Management System" — 5.0/5 > **Elizabeth** | *12 March 2023* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Great software for an admissions office at an Edu. Integrates well with our other BB products and some non-Blackbaud applications. Reports are strong, software is easy to use for our admissions team. > > **Cons**: There are a very few features that we have requested that are not built into the platform yet. The upside is that Blackbaud has a feedback mechanism for these kinds of things and are very responsive when it comes to adding the most popular requests. > > When used in conjunction with RE, FE and OnCampus, we have a school-wide platform. ----- ### "Great for teachers" — 5.0/5 > **Verified Reviewer** | *23 March 2022* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I really like Blackbaud since my school adopted it as our management system last year. It is very easy to take attendance (one click for "all students present") and easy to add information. The staff/student directory is user-friendly and I can organize the resources tiles in any order - those often used first. > > **Cons**: nothing really - it's much better than Veracross. ----- ### "email marketing made easy now" — 5.0/5 > **Verified Reviewer** | *18 May 2019* | Public Policy | Recommendation rating: 10.0/10 > > **Pros**: this software is soo much useful for higher educations. and it is used in biggest universities. and and you can pay your fee from this online. > > **Cons**: i used it but i dont find any problems from this software. tharefor i advise you that u can also use it ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/205393/blackbaud-ems?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/205393/blackbaud-ems) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data