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What Is Shopify POS?

Shopify POS has the essential features you'd expect from a traditional POS plus the features you need for the future. Run your online and retail stores from one app, so you don't need to keep track of multiple inventories, catalogs, and payment systems. Customers and orders are synced across online and in-store, so offering local pickup, processing returns/exchanges, and selling gift cards anywhere is easy. Get the Point of Sale that gets your retail business.

Who Uses Shopify POS?

Brick & mortar retailers as well as online retailers

Shopify POS Software - Speed up checkout
Shopify POS Software - Make informed decisions
Shopify POS Software - Frictionless returns
Shopify POS Software - Offer local pickup
Shopify POS Software - Reward loyal customers

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Reviews of Shopify POS

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.5
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Dawit
Dawit
Manager in Ethiopia
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Seamless and Efficient: How Shopify POS Transformed Our Retail Operations

5.0 last year

Comments: Our overall experience with Shopify POS has been exceptional. From the moment we implemented it in our retail business, we immediately noticed the positive impact it had on our operationsFirst and foremost, the user interface of Shopify POS is incredibly intuitive and easy to navigate. Our staff quickly adapted to the system, and even those who were not technologically inclined found it simple to process transactions, manage inventory, and access customer information.The seamless integration between Shopify POS and our online store has been a game-changer for us

Pros:

What we liked most about Shopify POS is its seamless integration with our online store. The ability to sync our inventory across multiple sales channels in real-time has been a game-changer for our business. Whether a customer purchases a product online or in-store, our inventory is automatically updated, preventing overselling and ensuring accurate stock levels

Cons:

While Shopify POS has many great features, one aspect that we liked least is the limited customization options for the user interface. As a business owner, I appreciate having the ability to tailor the system to match our branding and unique needs. However, with Shopify POS, the customization options are somewhat limited, and I felt restricted in terms of design and layout. It would have been great to have more flexibility in customizing the appearance of the POS system to align it with our brand identity. Although this didn't significantly impact the functionality or performance of the system, it would have been a valuable addition for creating a truly personalized experience for our customers

Amberlyn
owner manager in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Shop uses shopify

4.0 8 months ago

Comments: overall we are pretty happy with shopify. It is pretty easy to use and the learning curve isn't difficult. It has some great features that really enhance our business and make things more efficient.

Pros:

It is much-needed in our shop and way better than trying to use a regular register and then keep track of sales, inventory etc. It makes life a lot easier for us and the accountant. We are currently implementing a bar code system that will make it even easier and better. We carry thousands of items from many different vendors and it is a challenge to keep track. Shopify not only makes it possible, it has features that organize and allow the vendors to check in themselves and see what has sold and keep track of their inventory

Cons:

It occasionally crashes and is hard to restart. It can be very inopportune. It also requires a lot of hours to set up. I have only called customer service once, but it wasn't super helpful. Not bad service, just not as much as I would have liked.

Verified Reviewer
Verified LinkedIn User
Cosmetics, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Solid Option for Small Businesses, But Not Without Its Drawbacks

3.0 last year

Comments: I have a love-hate relationship with Shopify POS. On the one hand, it integrates seamlessly with Shopify E-commerce, which makes life much easier. On the other hand, it is not very useful as a standalone POS system. If you are not using Shopify E-commerce, I would recommend staying away from Shopify POS, as you will likely be disappointed with the lack of basic features. Additionally, customer support is difficult to reach and unhelpful.

Pros:

Shopify POS has a user-friendly interface that is easy to learn and use, even for new business owners. It integrates seamlessly with Shopify e-commerce, making it easy to manage both your online and in-store sales.

Cons:

Shopify POS is sluggish, slow on older devices, and incompatible with non-Shopify hardware. The Order Printer app is broken even on the native iOS platform. There is no credit card payment gateway integration for merchants in the Middle East, and no inventory reporting.

Zouhair
Manager in Morocco
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

Impressive performance and features.

5.0 4 months ago

Comments: Even though the basic features are robust, the customization options for the POS interface and receipts are somewhat limited and need to offer more flexibility and options.

Pros:

The interface is intuitive and user-friendly Seamless integration with our online Shopify store. Detailed sales reports and analytics.

Cons:

Although the POS works offline, some features are restricted without an internet connection and need to be improved.

Marius
Director in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best way to start ecommerce website

5.0 9 months ago

Comments: Very satisfied and not looking to change. What's great about Shopify is that it is constantly improving and the costs remain the same. I'm sure that any issues I have now will only get smaller or fully solved.

Pros:

I never had experience in running an ecommerce shop, so it was scary at first. But once I started setting up shopify, each step was so easy that I quickly became confident in running my store. Also, it is extremely cheap for the functionality you get.

Cons:

Certain areas lack functionality e.g. website design is very limited. Also, returns management is not good enough for us to use effectively, hence we had to use a different service for that.