---
description: Learn more about GuestTouch price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GuestTouch Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [GuestTouch](/software/205332/guesttouch)

# GuestTouch

Canonical: https://www.capterra.com.au/software/205332/guesttouch

> Refreshingly Simple Hotel Reputation Management For Modern Hoteliers.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses GuestTouch?

All in one hotel reputation platform that helps modern hoteliers \& accommodation providers of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: GuestTouch

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Custom pricing and packages for every hotel size.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Campaign Management
- Response Management
- Review Monitoring
- Sentiment Analysis

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.com.au/directory/30750/reputation-management/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)

## Alternatives

1. [GiveMe5.ai](https://www.capterra.com.au/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
2. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [TrueReview](https://www.capterra.com.au/software/210085/truereview) — 5.0/5 (150 reviews)
4. [Birdeye](https://www.capterra.com.au/software/152997/birdeye) — 4.7/5 (702 reviews)
5. [Swell](https://www.capterra.com.au/software/172802/swell) — 4.6/5 (355 reviews)

## Reviews

### "GuestTouch has been a game-changer for us" — 5.0/5

> **Alka** | *16 May 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I've been using GuestTouch for some time now, and gotta say, it's made a world of difference in how we talk to our guests and manage all our reviews and online reputations.We are able to easily message customers at all of their stay, from pre-arrival to post-stay. We also like the feature to manage reviews and respond super easily. Highly recommended\!
> 
> **Cons**: We were looking to message our customers who are visiting from other countries, now we are working on this to make this happen, so everything great..
> 
> Customer service is really great and they are very attentive.

## Links

- [View on Capterra](https://www.capterra.com.au/software/205332/guesttouch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/205332/GuestTouch/> |
| en-AE | <https://www.capterra.ae/software/205332/guesttouch> |
| en-AU | <https://www.capterra.com.au/software/205332/guesttouch> |
| en-CA | <https://www.capterra.ca/software/205332/guesttouch> |
| en-GB | <https://www.capterra.co.uk/software/205332/guesttouch> |
| en-IE | <https://www.capterra.ie/software/205332/guesttouch> |
| en-IL | <https://www.capterra.co.il/software/205332/guesttouch> |
| en-IN | <https://www.capterra.in/software/205332/guesttouch> |
| en-NZ | <https://www.capterra.co.nz/software/205332/guesttouch> |
| en-SG | <https://www.capterra.com.sg/software/205332/guesttouch> |
| en-ZA | <https://www.capterra.co.za/software/205332/guesttouch> |

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