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What Is Deel?
Deel PEO offers a comprehensive solution for managing your US-based team, streamlining payroll, HR tasks, and compliance. This platform integrates seamlessly with existing payroll systems, ensuring adherence to local regulations and simplifying complex processes like employee benefits, deductions, and tax filings. With Deel, businesses can efficiently manage onboarding, offboarding, and everything in between, freeing up time to concentrate on growth. The service includes 24/7 support and a dedicated Customer Success Manager, ensuring that your payroll operations are smooth and secure.
Who Uses Deel?
Deel is the all-in-one platform built to hire, manage, and pay teams worldwide. Deel serves more than 35,000 customers, from SMBs to publicly traded companies.
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Reviews of Deel
Deel is awesome!
Comments: Great experience so far. Every interaction has gone smoothly.
Pros:
Great UI/UX! Deel also handles the invoices for you. They also have a pre-paid card to add funds.
Cons:
Too much info and too much data to input during onboarding, but I understand it's due to compliance.
Alternatives Considered:
Best EOR provider on the market
Comments: Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.
Pros:
Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.
Cons:
The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.
Deel Response
last month
Hi Christina! We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. We’re here to listen and ensure your experience is nothing short of perfect! Best, Deel
Seems to work just fine
Pros:
Easy verification system using mobile phone
Cons:
It's a little confusing undestanding the relationship between the company offering you work and Deel.
Deel Response
4 weeks ago
Hi Matt, We have seen your Capterra review and apologize for any inconvenience you've faced To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best regards, Deel
Deel, International Contractor Portal
Pros:
Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way. Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.
Cons:
I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience. Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.
Deel Response
3 months ago
Hi there, We have seen your Capterra review and apologize for any inconvenience you've faced. To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2. We will actively check your support history to see if there's anything we can help you with before our call. Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve. Best, Deel Team
Deel is great!
Comments: It's been a relief for our company, we used to handle payroll through an app to make international transfers to our team and then we changed to Deel, our employees are happy, they receive their payments on time and have deel advance perks and discounts! Price is excellent too.
Pros:
I like that payroll is way too easy to handle, it doesn't take much of my time to do it and the employees have excellent benefits.
Cons:
Sometimes the platform might be a bit slow or would have glitches but nothing wrong.
Deel Response
last month
Hi Stephanie! Thank you for your awesome review! We're thrilled to hear that you're satisfied with our service. Your feedback motivates us to keep delivering the best experience possible. If you ever need assistance, we're here to help! Best regards, Deel Team
