---
description: Learn more about Symphony price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Symphony Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Symphony](/software/204569/symphony)

# Symphony

Canonical: https://www.capterra.com.au/software/204569/symphony

> Symphony is a complete telecom/service provider billing solution that facilitates innovation through simplified, integrated processes.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Symphony?

Any Communication Service Provider/Enabler, Reseller, Agent of any size that is looking for a unified platform the encompasses the entire customer life cycle.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IntegraTouch
- **Location**: E. Rochester, US

## Commercial Context

- **Starting Price**: USD 1,000.00
- **Pricing Details**: % of revenue/Month. Minimum of $1,000 for companies under $75k/Month
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Contact Database
- Customisable Invoices
- Document Storage
- Email Management
- Lead Management
- Lead Qualification
- Mobile Access
- Mobile Payments
- Multi-Currency
- Multi-Language
- Payment Processing
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Tax Calculation
- Time & Expense Tracking
- Workflow Management

## Support Options

- FAQs/Forum
- Knowledge Base

## Category

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)

## Related Categories

- [CRM Software](https://www.capterra.com.au/directory/2/customer-relationship-management/software)
- [Billing and Invoicing Software](https://www.capterra.com.au/directory/30015/billing-and-invoicing/software)
- [Knowledge Base Software](https://www.capterra.com.au/directory/32454/knowledge-base/software)
- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)
- [IT Ticketing Systems Software](https://www.capterra.com.au/directory/32623/it-ticketing-systems-software/software)

## Alternatives

1. [Odoo](https://www.capterra.com.au/software/135618/odoo) — 4.2/5 (1294 reviews)
2. [HoneyBook](https://www.capterra.com.au/software/162588/honeybook) — 4.7/5 (678 reviews)
3. [Accelo](https://www.capterra.com.au/software/135686/accelo) — 4.5/5 (174 reviews)
4. [Dynamics 365](https://www.capterra.com.au/software/157279/dynamics-365) — 4.4/5 (5811 reviews)
5. [DealerCenter](https://www.capterra.com.au/software/71935/dealercenter) — 4.9/5 (1479 reviews)

## Reviews

### "This CRM isn't just the violin, or piano, or bass.  It's the entire orchestra\!\!" — 5.0/5

> **John** | *14 October 2021* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Every CRM is only as good as it's team, and the team at Integra Touch is world class.  I've worked with several other providers and none come close to the value proposition offered in Symphony.  They show you that they care about your goals, your vision, and most importantly you as a person.  They are highly talented, detail oriented, customer focused, and passionate.  Those intangibles are what will continue to evolve Symphony in the spirit of it's partners and what will keep Integra Touch in business and growing for many years to come.
> 
> **Cons**: No solution is completely perfect for your vision, however, in the several months I've been immersed in this CRM Integra Touch has listened to what's important to our model and implemented solutions at warp speed\!
> 
> My experience has been awesome so far\!  When I started this process in the back of my mind I wanted to eventually develop my own solutions in-house.  That thought has been thrown out to sea since.  I honestly can't wait for what the future holds with Symphony.  I am a highly analytical and hypercritical user.  If I think there's room for improvement I provide feedback.  I'm probably their most chatty partner, and they welcome it all because of their insatiable hunger for improvement.  They take everything into consideration and no idea is shut down.  If it makes sense and can benefit the ecosystem, they get it done\!

## Links

- [View on Capterra](https://www.capterra.com.au/software/204569/symphony)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204569/Symphony/> |
| en-AE | <https://www.capterra.ae/software/204569/symphony> |
| en-AU | <https://www.capterra.com.au/software/204569/symphony> |
| en-CA | <https://www.capterra.ca/software/204569/symphony> |
| en-GB | <https://www.capterra.co.uk/software/204569/symphony> |
| en-IE | <https://www.capterra.ie/software/204569/symphony> |
| en-IL | <https://www.capterra.co.il/software/204569/symphony> |
| en-IN | <https://www.capterra.in/software/204569/symphony> |
| en-NZ | <https://www.capterra.co.nz/software/204569/symphony> |
| en-SG | <https://www.capterra.com.sg/software/204569/symphony> |
| en-ZA | <https://www.capterra.co.za/software/204569/symphony> |

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