---
description: Learn more about Merlin price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Merlin Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [Merlin](/software/204340/merlin-software)

# Merlin

Canonical: https://www.capterra.com.au/software/204340/merlin-software

> Merlin provides crisis management software that allows organizations to manage information and communication during crises.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Merlin?

Government agencies and companies with crisis management teams and event organizers.

## About the vendor

- **Company**: Merlin Software
- **Founded**: 2015

## Commercial Context

- **Starting Price**: EUR 10.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch
- **Available Countries**: Netherlands

## Features

- Alerts/Notifications
- Audit Trail
- Communications Management
- Corrective and Preventive Actions (CAPA)
- Disaster Recovery
- Incident Management
- Incident Reporting
- Investigation Management
- On Call Scheduling
- Secure Data Storage
- Task Management

## Support Options

- Email/Help Desk

## Category

- [Incident Management Software](https://www.capterra.com.au/directory/31332/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.capterra.com.au/directory/31332/incident-management/software)
- [Business Continuity Software](https://www.capterra.com.au/directory/30206/business-continuity/software)

## Alternatives

1. [Cove Data Protection](https://www.capterra.com.au/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
2. [EaseUS Data Recovery Wizard](https://www.capterra.com.au/software/188155/easeus-data-recovery) — 4.6/5 (411 reviews)
3. [IDrive](https://www.capterra.com.au/software/171884/idrive) — 4.6/5 (1200 reviews)
4. [NAKIVO Backup & Replication](https://www.capterra.com.au/software/161328/nakivo) — 4.8/5 (457 reviews)
5. [VMware Cloud Director Availability](https://www.capterra.com.au/software/1014046/vmware-cloud-director-availability) — 4.8/5 (81 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/204340/merlin-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/204340/merlin-software> |
| de-AT | <https://www.capterra.at/software/204340/merlin-software> |
| de-CH | <https://www.capterra.ch/software/204340/merlin-software> |
| en | <https://www.capterra.com/p/204340/Merlin-Software/> |
| en-AE | <https://www.capterra.ae/software/204340/merlin-software> |
| en-AU | <https://www.capterra.com.au/software/204340/merlin-software> |
| en-CA | <https://www.capterra.ca/software/204340/merlin-software> |
| en-GB | <https://www.capterra.co.uk/software/204340/merlin-software> |
| en-IE | <https://www.capterra.ie/software/204340/merlin-software> |
| en-IL | <https://www.capterra.co.il/software/204340/merlin-software> |
| en-IN | <https://www.capterra.in/software/204340/merlin-software> |
| en-NZ | <https://www.capterra.co.nz/software/204340/merlin-software> |
| en-SG | <https://www.capterra.com.sg/software/204340/merlin-software> |
| en-ZA | <https://www.capterra.co.za/software/204340/merlin-software> |
| fr | <https://www.capterra.fr/software/204340/merlin-software> |
| fr-BE | <https://fr.capterra.be/software/204340/merlin-software> |
| fr-CA | <https://fr.capterra.ca/software/204340/merlin-software> |
| fr-LU | <https://www.capterra.lu/software/204340/merlin-software> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Capterra Australia helps millions of people find the best business software with user reviews, ratings and price comparisons.","email":"info@capterra.com.au","url":"https://www.capterra.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCjRCDmEibpHwyX3m2b3y80w"]},{"name":"Merlin","description":"Merlin provides crisis management software to help organizations respond effectively during emergencies. The CrisisSuite platform coordinates response efforts with real-time information management and communications capabilities. The Incident Management module enables registration and tracking of incidents. The Alerting &amp; Calling feature rapidly notifies responders via SMS, phone, email or mobile app. The Social Media Trainer simulates social media pressure during training exercises. Merlin aims to empower faster crisis resolution through intelligent software solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67a7dc0b-c6cc-4c4d-8943-489f571d1952.png","url":"https://www.capterra.com.au/software/204340/merlin-software","@type":"SoftwareApplication","@id":"https://www.capterra.com.au/software/204340/merlin-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.au/#organization"},"offers":{"price":"10","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.com.au/software/204340/merlin-software#faqs","mainEntity":[{"name":"What Is Merlin?","@type":"Question","acceptedAnswer":{"text":"Merlin provides crisis management software to help organizations respond effectively during emergencies. The CrisisSuite platform coordinates response efforts with real-time information management and communications capabilities. The Incident Management module enables registration and tracking of incidents. The Alerting & Calling feature rapidly notifies responders via SMS, phone, email or mobile app. The Social Media Trainer simulates social media pressure during training exercises. Merlin aims to empower faster crisis resolution through intelligent software solutions.","@type":"Answer"}},{"name":"Who Uses Merlin?","@type":"Question","acceptedAnswer":{"text":"Government agencies and companies with crisis management teams and event organizers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/31332/incident-management/software","@type":"ListItem"},{"name":"Merlin","position":3,"item":"/software/204340/merlin-software","@type":"ListItem"}],"@id":"https://www.capterra.com.au/software/204340/merlin-software#breadcrumblist"}]}
</script>
