---
description: Learn more about Refrens price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
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title: Refrens Cost & Reviews - Capterra Australia 2026
---

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# Refrens

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> Refrens is an AI-powered platform for invoicing, accounting, GST, CRM, payments, inventory, reporting, and business operations.
> 
> Verdict: Rated **4.9/5** by 256 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Refrens?

Agencies, consultancies, service businesses, startups, D2C and e-commerce brands, wholesalers, distributors, and growing B2B companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 256 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Refrens Internet

## Commercial Context

- **Starting Price**: USD 0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Refrens uses modular pricing, allowing businesses to choose accounting, Sales CRM, inventory, vendor workflow, or combined plans based on their requirements.

A limited Basic option is available at $0 with capped access to selected features, documents, users, custom fields, and AI OCR usage. Businesses can explore the platform before selecting a paid module or bundle.

Accounting plans start with Accounts Lite at $130 per year, equivalent to approximately $11 per month with annual billing. The full Accounts plan costs $250 per year, or approximately $21 per month, and adds complete double-entry accounting, automated bookkeeping, bank reconciliation, financial statements, and advanced reporting.

Sales CRM plans start with CRM Essentials at $150 per year, equivalent to approximately $13 per month. CRM Pro costs $250 per year, or approximately $21 per month, and provides higher limits, advanced roles and permissions, meeting scheduling, integrations, and additional controls for dedicated sales teams.

Inventory Management starts with Inventory Starter at $360 per year, equivalent to $30 per month, for businesses with lower stock volumes. The advanced Inventory plan costs $900 per year, or $75 per month, and supports higher stock volumes and more extensive inventory requirements.

Vendor Management and approval workflows are available through the Workflows plan at $350 per year, equivalent to approximately $29 per month. It includes vendor onboarding, RFQ and RFI workflows, KYC/KYB verification, approval stages, advanced roles and permissions, and process controls.

The complete Operations plan is available at $1,050 per year and combines advanced finance, workflow, and inventory capabilities.

Discounted bundles are also available, including Accounts \& CRM Pro at $425 per year, Accounts \& Inventory Starter at $535 per year, Workflows \& Inventory Starter at $450 per year, and Inventory \& CRM Pro at $1,075 per year.

The prices above reflect annual billing. Monthly and three-year billing options are also available, with longer commitments offering additional savings. Applicable taxes, optional add-ons, API usage, additional users, and custom requirements may involve separate charges.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Accounts Payable
- Accounts Receivable
- Approval Process Control
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Budgeting/Forecasting
- Categorisation/Grouping
- Compliance Management
- Contact Database
- Customisable Invoices
- Expense Tracking
- Financial Management
- Financial Reporting
- Fixed Asset Management
- General Ledger
- Invoice Processing
- Mobile Payments
- Mobile Receipt Upload
- Multi-Currency
- Payment Processing
- Payroll Management
- Project Accounting
- Purchase Order Management
- Quotes/Estimates
- Receipt Management
- Reimbursement Management
- Reminders
- Reporting & Statistics
- Tax Calculation
- Tax Management
- Third-Party Integrations
- Time & Expense Tracking

## Integrations (12 total)

- Cashfree
- ChatGPT
- Claude
- Gmail
- IndiaMART Connector
- Meta for Business
- Pabbly Connect
- RazorSign
- Razorpay
- Shopify
- WhatsApp
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.capterra.com.au/directory/1/accounting/software)

## Related Categories

- [Accounting Software](https://www.capterra.com.au/directory/1/accounting/software)
- [Expense Report Software](https://www.capterra.com.au/directory/30559/expense-report/software)
- [Billing and Invoicing Software](https://www.capterra.com.au/directory/30015/billing-and-invoicing/software)

## Alternatives

1. [Xero](https://www.capterra.com.au/software/169561/xero) — 4.4/5 (3318 reviews)
2. [QuickBooks Online](https://www.capterra.com.au/software/141374/quickbooks-online) — 4.3/5 (8512 reviews)
3. [PayPal](https://www.capterra.com.au/software/179251/paypal) — 4.6/5 (26606 reviews)
4. [Abby](https://www.capterra.com.au/software/1036470/abby) — 4.7/5 (604 reviews)
5. [Bookipi](https://www.capterra.com.au/software/195165/bookipi) — 4.8/5 (176 reviews)

## Reviews

### "Great features and prompt support." — 5.0/5

> **Baenedict** | *31 March 2026* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: It’s user friendly and has great features. Their support is also great with email replies coming in just few hours after reaching out.
> 
> **Cons**: Certain text fields can push you to fill the line item with something you’ve previously input. Instead of letting you write something new. However, it’s not a big issue and can be gotten over rather easily.
> 
> It has been great and it has saved us lots of time. It has a lot of helpful features that can be accessed with just a few simple clicks.

-----

### "Amazing product" — 5.0/5

> **Abrar** | *2 April 2026* | Hospitality | Recommendation rating: 1.0/10
> 
> **Pros**: Refrens has been a great experience for managing invoices smoothly and professionally. What I liked most is its clean and user-friendly interface, which makes creating and sending invoices quick and stress-free. The customization options allow me to add my branding, making everything look more professional. I also appreciate how easy it is to track payments and manage clients in one place. It saves a lot of time compared to manual work. Overall, Refrens is reliable, efficient, and perfect for freelancers or small businesses who want a simple yet powerful invoicing solution without unnecessary complications.
> 
> **Cons**: One thing I liked least about Refrens is that some advanced features feel a bit limited compared to larger accounting platforms. While it’s great for basic invoicing, customization options for reports and deeper financial tracking could be improved. Occasionally, the interface can feel slightly slow when handling multiple invoices or clients. Also, integrations with other tools are not as extensive as expected, which can be a drawback if you rely on multiple software. Overall, it works well for simple needs, but growing businesses might find it a bit restrictive as their requirements become more complex.

-----

### "Refrens, you are THE GOAT\!" — 5.0/5

> **Wanatsha** | *9 July 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: My favourite thing about Refrens is the simple and user friendly dashboard. It's easy to find quotations, invoices and even switching a quotation to an invoice can be done at the touch of one button\!

This makes it easy and faster to move from a quote to now receiving payments. You are also able to include or exclude details such as banking information with an easy tap. 
They even went as far as allowing you to email your client any documents straight from Refrens to any email address or domain. 

Refrens makes being efficient easy.
> 
> **Cons**: Bug problems here and there. Nothing major. I am sure they are working on it now as they are always working on improving the app.
> 
> I love how Refrens takes the stress of my plate. Refrens does it all tracking payments, project management and a whole lot of financial benefits. At SME level, I love anything that makes life easier and efficient for both the business and valued clients. There is value for money. Your data is also safe with Refrens.

-----

### "Excellent Business Management Platform" — 5.0/5

> **HARISH** | *17 June 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Refrens is its simple and user-friendly interface. It makes creating quotations, invoices, and managing customers very easy. The platform saves time, looks professional, and helps streamline our daily business operations. I also appreciate the excellent customer support and continuous improvements to the software. It's a great solution for small and growing businesses.
> 
> **Cons**: Overall, I had a good experience with Refrens. The only area for improvement is adding more advanced inventory and accounting features, along with greater customization in reports. Otherwise, the platform is easy to use and works very well for daily business operations.
> 
> My overall experience with Refrens has been excellent. The platform is intuitive, reliable, and has helped simplify our day-to-day business operations. Creating quotations and invoices is quick, customer management is straightforward, and the interface is easy to navigate. It has saved us time, improved our workflow, and made our business look more professional. I would definitely recommend Refrens to other small and medium-sized businesses.

-----

### "Navigating the Gig Economy with Refrens: A Review" — 3.0/5

> **Nimit** | *17 April 2025* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: Refrens.com offers a refreshing approach to finding freelancers through portfolios and client testimonials, fostering trust and potentially lower costs for businesses. Collaboration tools are helpful, and it's a good way for freelancers to expand their network.
> 
> **Cons**: The platform is still growing, meaning a smaller user base and potentially more "noise." Newer freelancers might find the reliance on testimonials a hurdle, and some advanced features of larger platforms are currently lacking.
> 
> Refrens.com shows a lot of promise. Its focus on quality over quantity, driven by portfolios and recommendations, is a refreshing approach in the freelance marketplace landscape. While it still has room to grow in terms of user base and feature richness, the core concept is strong and beneficial for both freelancers and businesses looking for genuine connections. I'd recommend giving it a try, especially if you value transparency and a more curated approach to finding talent or opportunities. Just be prepared for a platform that's still evolving.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/204191/refrens)

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| en | <https://www.capterra.com/p/204191/Refrens/> |
| en-AE | <https://www.capterra.ae/software/204191/refrens> |
| en-AU | <https://www.capterra.com.au/software/204191/refrens> |
| en-CA | <https://www.capterra.ca/software/204191/refrens> |
| en-GB | <https://www.capterra.co.uk/software/204191/refrens> |
| en-IE | <https://www.capterra.ie/software/204191/refrens> |
| en-IL | <https://www.capterra.co.il/software/204191/refrens> |
| en-IN | <https://www.capterra.in/software/204191/refrens> |
| en-NZ | <https://www.capterra.co.nz/software/204191/refrens> |
| en-SG | <https://www.capterra.com.sg/software/204191/refrens> |
| en-ZA | <https://www.capterra.co.za/software/204191/refrens> |

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