---
description: Learn more about Sugar Serve price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sugar Serve Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Sugar Serve](/software/203733/sugar-serve)

# Sugar Serve

Canonical: https://www.capterra.com.au/software/203733/sugar-serve

> Centralizing all customer service inquires to aid in resolving problematic data silos
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: SugarCRM
- **Location**: Cupertino, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.capterra.com.au/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.com.au/directory/30671/customer-experience/software)

## Alternatives

1. [WelcomeTrack](https://www.capterra.com.au/software/1023668/welcometrack) — 4.0/5 (1 reviews)
2. [SMS Reviews](https://www.capterra.com.au/software/184068/outreach) — 4.7/5 (15 reviews)
3. [Uptok](https://www.capterra.com.au/software/1014557/uptok) — 5.0/5 (1 reviews)
4. [Partenero](https://www.capterra.com.au/software/1039377/partenero) — 5.0/5 (2 reviews)
5. [Vocalcom](https://www.capterra.com.au/software/79481/vocalcom) (0 reviews)

## Reviews

### "Sugar Serve" — 5.0/5

> **Muhammad** | *19 August 2022* | Writing & Editing | Recommendation rating: 10.0/10
> 
> **Pros**: Sugar Serve is very easy 
User friendly
The support team is very active and supportive 
The dashboard is organized very well
> 
> **Cons**: plugin with the third-party app does not work well
Sometimes it took a very long time to load
Somehow cost seem too high
> 
> Sugar Serve is the best CRM's customer service solution as it provides a very easy way to use as its UI is userfriendly. Sugar Serve's support team is very supportive but sometimes they take much time to resolve the issue but finally, they resolve it perfectly. Overall it was my best experience using Sugar Serve.

## Links

- [View on Capterra](https://www.capterra.com.au/software/203733/sugar-serve)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203733/Sugar-Serve/> |
| en-AE | <https://www.capterra.ae/software/203733/sugar-serve> |
| en-AU | <https://www.capterra.com.au/software/203733/sugar-serve> |
| en-CA | <https://www.capterra.ca/software/203733/sugar-serve> |
| en-GB | <https://www.capterra.co.uk/software/203733/sugar-serve> |
| en-IE | <https://www.capterra.ie/software/203733/sugar-serve> |
| en-IL | <https://www.capterra.co.il/software/203733/sugar-serve> |
| en-IN | <https://www.capterra.in/software/203733/sugar-serve> |
| en-NZ | <https://www.capterra.co.nz/software/203733/sugar-serve> |
| en-SG | <https://www.capterra.com.sg/software/203733/sugar-serve> |
| en-ZA | <https://www.capterra.co.za/software/203733/sugar-serve> |

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