--- description: Learn more about Pascom Cloud price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pascom Cloud Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [Pascom Cloud](/software/203696/pascom-cloud-pbx) # Pascom Cloud Canonical: https://www.capterra.com.au/software/203696/pascom-cloud-pbx Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/203696/pascom-cloud-pbx?page=2) > Future proof your business communications with the pascom cloud phone system. > > Verdict: Rated **3.8/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Pascom Cloud? pascom is an open-standards, 100% Unified Communications phone system that is suitable for any business looking to upgrade their business communications regardless of size or industry ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 13 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: pascom - **Founded**: 1997 ## Commercial Context - **Starting Price**: EUR 8.90 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing is based on the number of Concurrent Users your business needs - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Serbian, Spanish - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 29 more ## Features - Activity Dashboard - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Disposition - Call List Management - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Communication Management - Conferencing - Contact Management - Customizable Reports - File Sharing - IVR - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - PBX - Queue Management - Reporting & Statistics - Reporting/Analytics - Ring Groups - Role-Based Permissions - SIP Trunking - SMS Messaging - Third-Party Integrations - Two-Way Audio & Video - Virtual Extensions - VoIP - Voice Mail ## Integrations (6 total) - DATEV Audit - Memtime - Microsoft 365 - Microsoft Entra ID - Microsoft Exchange - Microsoft Teams ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software) ## Related Categories - [Cloud PBX Software](https://www.capterra.com.au/directory/31102/cloud-pbx/software) - [Unified Communications Software](https://www.capterra.com.au/directory/31035/unified-communications/software) - [Business Phone Systems](https://www.capterra.com.au/directory/31101/business-phone-systems/software) - [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software) ## Alternatives 1. [3CX](https://www.capterra.com.au/software/158704/3cx) — 4.4/5 (465 reviews) 2. [LiveAgent](https://www.capterra.com.au/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [JustCall](https://www.capterra.com.au/software/157853/justcall) — 4.1/5 (223 reviews) 4. [Ringover](https://www.capterra.com.au/software/169627/ringover) — 4.7/5 (858 reviews) 5. [Kixie PowerCall](https://www.capterra.com.au/software/135636/kixie-powercall) — 4.6/5 (293 reviews) ## Reviews ### "Everything I need in one place" — 5.0/5 > **James** | *7 October 2021* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: pascom has all the features I need, they are very easy to use and are available on all my devices, making sure I can continue working no matter where I am. Plus the move to the cloud was simple and done in minutes thanks to the excellent support. > > **Cons**: The onsite version that I had originally was a little complicated to setup and manage. Now my phone system is in the cloud, it's simple to use and pascom takes care of all the updates etc. > > The pascom cloud phone system is easy to use, packed full of features and comes with friendly, expert support which is included within the pricing which I think is excellent customer service. I can only recommend pascom and the pascom solution further. ----- ### "Pascom Cloud PBX - Für uns die richtige Entscheidung" — 5.0/5 > **Stefan** | *17 June 2020* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: Nachdem ich das Verständnis für das Webinterface entwickelt hatte (siehe Nachteile), bin ich von dem Grad der Automatisierung begeistert. Das Anlegen von Durchwahlen, Benutzern und Endgeräten ist einfacher als erwartet. Durch das All-inklusive Lizenzmodell kann ich den Benutzern beliebig Funktionen zuweisen, ohne dass ich mir Gedanken über zusätzliche Lizenzen für Leitungen, Mailboxen, Konferenzräume oder ähnliches machen muss. > > **Cons**: Da ich zuvor die Konfiguration des Asterisk Servers auf der Kommandozeile mit Konfigurationsdateien gewohnt war, hat es relativ lange gedauert, bis ich die Gedankengänge der Pascom Entwickler und damit das Webinterface verstanden hatte. > > Die pascom Cloud PBX bietet uns neue Möglichkeiten im Rahmen der Telefonie - nicht nur durch Ihre Vielzahl an einen Telefoniefunktionen, sondern auch durch den Desktop-Client, die App und die kürzlich eingeführte Möglichkeit der Videotelefonie. ----- ### "Zero Partner Support" — 1.0/5 > **Michael** | *7 December 2022* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Pascom is a easy to handle solution as long as you use the cloud solution and use their gateways. When it comes up that you want to increase your customer service and use own gateways with normally used ISP rates they will not help you and guide your customers to other partners. > > **Cons**: It is not really wanted to have your own gateway in place. We had a customer where the Pascom stopped working and the only support was migrating the customer to cloud Pascom without higher rates. > > Very bad experience. If you look into market there are much better solutions for lower pricing and more functionalities. ----- ### "Überzeugende Telefonie- und Kommunikationslösung" — 5.0/5 > **Jonas** | *17 June 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Clients für alle Betriebssysteme und Geräte Umfangreiche Konfigurationsmöglichkeiten, um jegliche Szenarien abzudecken Deutsche Firma und Software: als Partner hat man einen direkten Draht zum Team und es finden regelmässige Briefings statt > > **Cons**: Administrationsoberfläche stark gewöhnungsbedürftig Primär auf den deutschen Markt ausgelegt > > Mittlerweile sehr ausgereifte Unified Communications Software, die sich stetig weiterentwickelt. Wir haben bereits einige Lösungen kennengelernt und pascom konnte uns am meisten überzeugen. ----- ### "Einfachheit und Komfort, der begeistert\!" — 5.0/5 > **Ansgar H.** | *23 June 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: - toller Komfort dank Soft-Client auf dem PC oder Notebook - Mobile App mit allen Funktionen wie auf PC/Notebook - einfachstes und sicheres Videoconferencing - schnell und einfach eingerichtet und in Betrieb genommen - einfach und intuitiv nutzbar - der pascom Client ist ein Multiplattform-Produkt (Windows, Mac, Linux. Letzteres ist mir besonders wichtig). - man kann alles kostenlos testen - es gibt keine versteckten Kosten: alle Features sind im Preis dabei > > **Cons**: Fehlen tut bislang das Team-Jounal. Aber das ist nun für den Sommer 2020 angekündigt. Bin gespannt. > > Die Lösung ist super einfach, deckt alles ab und macht mich völlig ortsunabhängig. Ich war selten von einer Lösung und vor allem der Firma, die da hinter steht, so begeistert, wie bei pascom\! Chapeau\! Tolles Produkt, schneller und guter Support, tolles und nettes Team\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/203696/pascom-cloud-pbx?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/203696/pascom-cloud-pbx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data