---
description: Learn more about Google Contacts price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Contacts Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Google Contacts](/software/203196/google-contacts)

# Google Contacts

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> Google Contacts is an online address book which allows users to manage, store, sync and organize contacts across all devices.
> 
> Verdict: Rated **4.7/5** by 701 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 701 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Contact Database
- Data Import/Export
- Interaction Tracking
- Lead Management
- Search/Filter
- Shared Contacts
- Third-Party Integrations

## Integrations (1 total)

- Gmail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software)

## Related Categories

- [Contact Management Software](https://www.capterra.com.au/directory/30016/contact-management/software)
- [Sales Tracking Software](https://www.capterra.com.au/directory/32744/sales-tracking/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.au/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.com.au/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Act\!](https://www.capterra.com.au/software/133171/act) — 3.9/5 (857 reviews)
4. [Zoho CRM](https://www.capterra.com.au/software/155928/zoho-crm) — 4.3/5 (6965 reviews)
5. [eWay-CRM](https://www.capterra.com.au/software/152769/eway-crm) — 4.5/5 (822 reviews)

## Reviews

### "The contact what I needed" — 5.0/5

> **Tenai** | *22 April 2025* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: I love this contact app for its reliable contact sync across my devices. Google Contact offers the possibility to use it directly in Google Calendar
> 
> **Cons**: I haven't found any major cons with it — on my phone, I replaced the native contact app with it, and since then I don't spend time manually entering contacts when I need them on my computer

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### "GOOGLE CONTACTS - USE IT, AND ITS GREAT" — 5.0/5

> **Elizabeth** | *1 February 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Google Contacts is simple and clean, syncs instantly across devices, and makes managing and searching contacts easy.
> 
> **Cons**: Limited customization, basic organization tools, and fewer advanced features compared to dedicated CRM platforms.
> 
> A solid, free contact manager that works best for personal use or small teams already in the Google ecosystem.

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### "Google Contacts" — 5.0/5

> **Kalli** | *30 June 2025* | Performing Arts | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to input all sources of contact information for each individual person. Like the compatibility a specific person also has a Google account.
> 
> **Cons**: Contacts are hard to transfer from other systems (or I just haven’t figured it out yet). Easier to use if person has a google account.

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### "Always Needed" — 4.0/5

> **Verified Reviewer** | *28 January 2026* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It stores every single phone number that I need and allows me to transfer them to any phone or tablet
> 
> **Cons**: It should have a way of noticing duplicate phone numbers so that I can stop from duplicating contacts
> 
> I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy.

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### "Why use anything else?" — 5.0/5

> **Christopher** | *28 November 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's easy to back up and restore my contacts across devices. It's free and very helpful. It also has great integration across other products.
> 
> **Cons**: No issues with Google contacts. I've been using it for years and never had any problems at all with the app.
> 
> I use Google contacts for work and personal. By using two separate Google accounts, I can keep my contacts separate but still have easy access to both.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/203196/google-contacts)

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| de-CH | <https://www.capterra.ch/software/203196/google-contacts> |
| en | <https://www.capterra.com/p/203196/Google-Contacts/> |
| en-AE | <https://www.capterra.ae/software/203196/google-contacts> |
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| pt-PT | <https://www.capterra.pt/software/203196/google-contacts> |

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