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Australia Local product
Amaka

Amaka

Australia Local product

What Is Amaka?

Amaka is a powerful, cloud-based platform that allows business owners, professional accountants, and bookkeepers to automate accounting operations. Thanks to its unique integration technology and support model, Amaka brings affordable enterprise-level automation solutions to SMBs on a global scale.

Who Uses Amaka?

Hospitality and retail business owners with the running POS systems, and their accountants and bookkeepers.

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Reviews of Amaka

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
5.0
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
85%
4
12%
3
3%
Alex
Alex
Founder in New Zealand
Verified LinkedIn User
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Saas

5.0 last year

Pros:

Revel POS <> Xero Revel POS <> Google Sheets (live report exports)

Cons:

No portal to configure mapping. Just need to talk to support (pretty easy).

Amy
Accountant in Australia
Accounting, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

[sensitive content hidden] was FANTASTIC

5.0 11 months ago

Comments: Very Positive

Pros:

[sensitive content hidden] was always helpful and very efficient

Cons:

Not having access to the software myself and only being able to provide spreadhseet info

Barbara
Administrator and Bookeeper in UK
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Outstanding customer support

5.0 2 months ago New

Pros:

Ease of use and support for any issues that we may have.

Cons:

Integration can stop if there is any change and needs to be rectified with customer support.

Maria
Director in Australia
Retail, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Xero integration

3.0 2 years ago

Comments: Apart from the excellent customer service, there was extremely poor communication of the integration for Xero users, especially small business owners who do their own bookkeeping.

Pros:

Not applicable. [SENSITIVE CONTENT]

Cons:

I was never consulted when Xero integrated with Amanka and therefore continued BAU for 3 months without knowing Square and Xero were not syncing. My quarterly BAS which has been lodged with the ATO is out and integration was complex and transactions duplicated. [SENSITIVE CONTENT] in your support services was outstanding and went above and beyond to help me.

Ivy
Owner in Australia
Hospitality, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful team

5.0 3 months ago

Comments: Very positive and of all the other integrations we have to use as part of our business AMAKA is my favourite

Pros:

Very responsive and helpful team when it comes to set up and any issues that occasionally arise. Jacquelyn is particularly helpful with IMPOS x Xero integration. We also use Amaka for SQUARE x Xero integration.

Cons:

occasionally the syncing can go amiss and then I have to reach out to ask the team to fix. However they are quite responsive so it's not been an issue