---
description: Learn more about VSight Remote price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VSight Remote Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Augmented Reality Software](/directory/30943/augmented-reality/software) > [VSight Remote](/software/202824/vsight-remote)

# VSight Remote

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> VSight’s AR Remote Assistance offers secure, real-time expert support to resolve issues quickly, reducing downtime, and cutting costs.
> 
> Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses VSight Remote?

Developed for Manufacturing, Energy, Field Services, Automotive, Maintenance \&amp; Repair (MRO), Mining, Utilities, Telecom, Construction, Insurance, Healthcare, HVAC, Real Estate, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 20 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: VSight
- **Location**: Vilnius, Lithuania
- **Founded**: 2019

## Commercial Context

- **Starting Price**: USD 240.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: VSight Remote is available across 3 pricing tiers. Contact VSight for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Czech, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Slovak, Spanish, Turkish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Botswana, Brazil, Canada, Chile, Czechia, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Iceland, Indonesia and 32 more

## Features

- 3D Objects
- Access Controls/Permissions
- CRM
- Chat/Messaging
- Collaboration Tools
- Diagnostic Tools
- Drag & Drop
- File Sharing
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Screen Sharing
- Service Level Agreement (SLA) Management
- Session Recording
- Unattended Access

## Integrations (19 total)

- Auth0
- Azure Blob Storage
- Genesys Cloud CX
- Google Authenticator
- Google Cloud
- HubSpot Service Hub
- IFS Field Service Management
- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Outlook
- Oracle Primavera Cloud
- SAP Field Service Management
- SAP Service Cloud
- Salesforce Field Service

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Augmented Reality Software](https://www.capterra.com.au/directory/30943/augmented-reality/software)

## Related Categories

- [Augmented Reality Software](https://www.capterra.com.au/directory/30943/augmented-reality/software)
- [Remote Support Software](https://www.capterra.com.au/directory/30928/remote-support/software)
- [Customer Support Software](https://www.capterra.com.au/directory/32315/customer-support/software)

## Alternatives

1. [Zoho Assist](https://www.capterra.com.au/software/181775/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.capterra.com.au/software/122252/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.capterra.com.au/software/149595/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.capterra.com.au/software/135003/slack) — 4.7/5 (24046 reviews)
5. [Iperius Remote](https://www.capterra.com.au/software/219280/iperius-remote) — 4.3/5 (227 reviews)

## Reviews

### "Emerging technology" — 4.0/5

> **Gerald** | *6 November 2024* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Vsight is very responsive as a company and easy to work with.
> 
> **Cons**: The system is difficult to connect with when at customer factories.   It seems to require too much overhead and does not operate well on a medium quality signal.
> 
> Out biggest issue is adoption, mainly due to the limited usability within customer facilities

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### "Good product and Good Service" — 4.0/5

> **Benjamin** | *6 November 2024* | Machinery | Recommendation rating: 3.0/10
> 
> **Pros**: Easy to be used&#10;Many functions&#10;Good Sales service
> 
> **Cons**: Augmented Mode does not work very well &#10;High Energy consumption on mobile device
> 
> Good and reliable System with many usefull functionalities

-----

### "AR Remote Assistance" — 5.0/5

> **Boran** | *16 November 2024* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: - The application performs exceptionally well in all scenarios.&#10;- It offers a comprehensive range of integration options.&#10;- It genuinely provides augmented reality functionality.
> 
> **Cons**: Before purchasing, we asked for a trial and that period could be more than 14 days.
> 
> We are happy with overall experience. We will see if there will be AI features and will decide.

-----

### "Feedback from Aisa Automation Industrielle SA" — 4.0/5

> **Stephane** | *6 November 2024* | Machinery | Recommendation rating: 7.0/10
> 
> **Pros**: Simplified layout, cloud based application. Working with rooms. Video call quality, file sharing, ability to take control of the remote device to take pictures. Quick sharing of call invitations \&amp; links to calls contents.
> 
> **Cons**: Some issues with stability on some devices. Loss of communication during calls, sometimes the device could reconnect, sometimes complete restart of the device was required. This could be generated by the device and not by the VSiight Remote app itself...
> 
> In general very good, with some negative experiences as stated above.

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### "Vsight review" — 4.0/5

> **Ademilson** | *7 November 2024* | Industrial Automation | Recommendation rating: 10.0/10
> 
> **Pros**: Vsight has the missing tools on other platforms, TEAMS or WhatsApp for example.
> 
> **Cons**: We miss a chat function with the mobile app user, when not in a call.&#10;PC application should also be able to call/add a user on mob app.
> 
> Great tool, have saved my day a feel times.

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## Links

- [View on Capterra](https://www.capterra.com.au/software/202824/vsight-remote)

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| de-CH | <https://www.capterra.ch/software/202824/vsight-remote> |
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