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What Is Gmail?

Gmail is a cloud-based solution that enables businesses and teams to send, receive, organize, and schedule emails across multiple user accounts. Gmail provides suggested actions such as Smart Reply, Smart Compose, grammar suggestions, and more. This solution can also help protect users from online threats by flagging spam, phishing, and malware.

Who Uses Gmail?

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

Gmail Software - Gmail inbox
Gmail Software - Custom email @yourcompany
Gmail Software - Robust integrations
Gmail Software - Smart suggestions
Gmail Software - Threat protection

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Reviews of Gmail

Average score

Overall
4.8
Ease of Use
4.8
Customer Service
4.5
Features
4.7
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Muhammad Daud
Muhammad Daud
IT Manager in UK
Verified LinkedIn User
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Gmail makes email simpler

5.0 last month New

Comments: Overall I had a good experience with Gmail as it allowed me to explore additional products offered by Google Workspace. Gmail integrated notes and Reminders work perfectly well with Mobile apps and Sync is great. Overall I would always recommend Gmail for primary email storage.

Pros:

I have found Gmail comes with lot of utilities. Emails Management, Calendar, Google Drive, Google Sheet, Notes etc. These tools makes all in one easy for you to manage your personal or Business portfolio. Gmail free accounts have more than sufficient space for Drive and Emails and the Google Workspace comes with lot of Admin advantages and products.

Cons:

Syncing Gmail emails with third-party applications is a back draw. The IMAP or POP is not reliable and loses connectivity. Google Should join its email through Exchange to work with third-party apps.

shonda
PUBLIC SAFETY DISPATCHER in US
Law Enforcement, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

GMAIL SURVEY

5.0 3 weeks ago New

Pros:

I LIKE GMAIL BECAUSE IT IS A COMMON TOOL FOR COMMUNICATION

Cons:

I GET ALOT OF SPAM MAIL FOR THINGS THAT I'M NOT INTERESTED IN

Grace
Advocate in US
Individual & Family Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Love for some key features & Less love for limits in customizing some other features!

3.0 8 months ago

Comments: Overall I will say gmail has more pros than cons! I use it every single day for a wide range of tasks, both professionally and in my personal life as well. I appreciate the ability to access most basic functions for free. I'm pretty sure, I would struggle to find a replacement for each and every way I utilize google every single day. I do worry about the monopoly-ish-type attributes I see in google as a whole though...

Pros:

Hands down, in this moment in time, the most important & impactful feature of the gmail software is the ability to schedule send emails from both the mobile app and the desktop/web browser. My work provided email software does not make this feature available across platforms and this has impacted me negatively as a user. I suffer from attention deficits (as many of us do!) so if I am trying to send an email that has to be in at a certain time but its outside of the hours I want to be recorded sending it, then I may attempt to send it in the morning or later (depending on the situation) but I have then forgotten to do this at this later time! Gmail gets my vote for having this fully customizable feature to schedule send an email no matter how you are accessing your gmail account and has the feature easy to find every time!!! Thank you.

Cons:

I really struggle with the inbox categorization. I haven't figured out how to ensure I am seeing all of the emails I am wanting to see in my initial inbox window. I have missed a few emails because I was only seeing "priority" or "important" etc.. but I would need to scroll down to "everything else" or "All mail" in order to find the one I needed to see!

Jonelle
Customer Success Manager in Jamaica
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Gmail continues to lead the way!!!!

5.0 2 months ago New

Pros:

Gmail features are bold and makes your email look very professional.

Cons:

It makes it difficult to navigate to actually log out .

Sasikumar
Sasikumar
Senior Software developer in Germany
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Reliable & Essential mail service for everyone

5.0 2 months ago New

Pros:

Reliable, Ease of access, User friendly, Low cost

Cons:

There is no cons in the Gmail as far I have used.