--- description: Learn more about Usetiful price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Usetiful Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/31638/digital-adoption-platform/software) > [Usetiful](/software/202212/usetiful) # Usetiful Canonical: https://www.capterra.com.au/software/202212/usetiful Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/202212/usetiful?page=2) > Fight churn with great user onboarding\! Improve product adoption without coding and increase user activation in any digital software. > > Verdict: Rated **4.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Usetiful? Product Managers, UX Designers, Customer Success Managers, Sales and Marketing team, HR L\&D team, and Growth Hackers. Focusing on user onboarding, feature adoption, and customer self-service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dobbytec - **Founded**: 2017 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Armenia, Australia, Belarus, Belgium, Canada, Czechia, Denmark, Estonia, Finland, France, Germany, India, Indonesia, Ireland, Italy, Lithuania, Malaysia, Mexico, Netherlands, New Zealand and 16 more ## Features - Audience Targeting - Content Creation - Contextual Guidance - In-App Training - Launch Management - Self Service Tools - User Onboarding ## Integrations (4 total) - Google Analytics 360 - HubSpot CRM - Intercom - WordPress ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Digital Adoption Platforms](https://www.capterra.com.au/directory/31638/digital-adoption-platform/software) ## Alternatives 1. [Product Fruits](https://www.capterra.com.au/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.capterra.com.au/software/1015299/rocketlane) — 4.7/5 (127 reviews) 3. [VisualSP](https://www.capterra.com.au/software/1014164/visualsp) — 4.9/5 (22 reviews) 4. [Produktly](https://www.capterra.com.au/software/1045205/produktly) — 4.7/5 (12 reviews) 5. [Bytes Route](https://www.capterra.com.au/software/1022326/bytes-route) — 4.5/5 (4 reviews) ## Reviews ### "Usetifull saves your time on creating and managing onboarding system" — 4.0/5 > **Verified Reviewer** | *8 August 2024* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Flexible and easy tool for creating an onboarding layer for our product > > **Cons**: lack of customization options with video, and image resolution > > Overall experience is good. They helped us to quickly an easily create onboarding and marketing system for our web application. ----- ### "Super simple onboarding tool" — 5.0/5 > **Verified Reviewer** | *15 April 2024* | Research | Recommendation rating: 10.0/10 > > **Pros**: We are using to simplify our onboarding flow in app, making it easy to collect key information from customers and guide them. > > **Cons**: Nothing at this time it works really well ----- ### "Excellent product with top notch support\!" — 5.0/5 > **Saggi** | *30 November 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Usetiful is easy to setup and customize (we had to change its style to support RTL languages) and even non-techy people managed to add online tours to the web app we're building for our nonprofit. The tour builder itself is friendly and has all the features required to create complex tours. > > **Cons**: Nothing really. Sometimes there are issues with getting the right selector to use with the item to attach a step to, but that's inherent to working with html interfaces. > > We build in-app guides for the nonprofit's employees and volunteers to make sure that we ease their way into the app. It's pricing is just right (as opposed to competition that has to raise prices in order to deal with their ongoing burn rate I suppose). Usetiful is focused on building online tours and it excels at that\! ----- ### "Fantastic way to create onboarding guides for web applications" — 5.0/5 > **Victor** | *2 July 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We've actually been searching for a tool just like this for a very long time. One time, we even briefly considered building something ourselves. The sketches we made actually happened to extremely similar to Usetiful. So we were very pleased to find this tool. Firstly, it comes with a great for money, and gives you the ability to test it before purchasing. There is even a free version. Very easy to install, it worked even for me - without any real coding experience. Basically, Usetiful has got everything you need to create onboarding guides for your online applications. You are able to a create number of various guides, set up exactly how they should look and customise when they should start. Creating the guides is very easy, you select which element they should point at (if you want that) in a user interface and write the information you want to tell your users. There are a number of ways to show certain steps only to certain users, and overall great customisability how it should work. They tours can span several pages, and you can move forward in the tour by letting the users click certain objects or by trigging custom events. > > **Cons**: The tool is based on one account only, it doesn't seem to work having multiple users signing in to see and work with the same guides. It is possible to share the same account though. It is also bit difficult working with the same guide in different languages. Customising the look of the guides can be a little clumsy for somebody without coding experience. But it works out in the end, and you only need to do this once and then re-use it on all guides :) > > Really great. Without doubt the best onboarding tool on the market\! Highly recommended. ----- ### "Super value for money - Key DAP features with great admin experience" — 5.0/5 > **Florian** | *11 March 2024* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: - key features are all available on a Plus plan - Admin experience is very user friendly - User experience as well of course - Very reactive support =\> super important from my point of view : the CSS/HTML class selector to ensure i'm selecting the right component > > **Cons**: At this stage, no cons. Maybe a little issue with images that i'm going to fix with support > > Very nice value for money compared to other DAP providers. A nice to setup and start user onboarding ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.au/software/202212/usetiful?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/202212/usetiful) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data