---
description: Learn more about GoContact price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GoContact Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [GoContact](/software/201861/contact-center-platform)

# GoContact

Canonical: https://www.capterra.com.au/software/201861/contact-center-platform

> GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and AI.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses GoContact?

Designed for BPOs and InHouse Contact Centers, we serve operations from 10 to +1000 seats in industries like Healthcare, Retail, Transportation, Logistics, Finance, Real Estate, Automotive, and more.

## About the vendor

- **Company**: GoContact

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Angola, Australia, Canada, Chile, Colombia, France, Germany, Mexico, Netherlands, Peru, Poland, Portugal, Romania, Spain, United Kingdom, United States

## Features

- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transcription
- Call Transfer
- Callback Scheduling
- Campaign Management
- Chatbot
- Computer Telephony Integration
- Contact Management
- Dashboard
- Employee Scheduling
- For Call Centers
- IVR
- Labor Forecasting
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Multiple Scripts
- Performance Metrics
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Quality Management
- Queue Management
- Recording
- Reporting/Analytics
- Speech Recognition
- Survey/Poll Management
- Text to Speech
- VoIP
- Voice Customization
- Voice Mail
- Workforce Management

## Integrations (4 total)

- Dynamics 365 Customer Voice
- Salesforce CTI Toolbar
- Salesforce Communications Cloud
- Salesforce Platform

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.com.au/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.com.au/directory/30533/call-recording/software)
- [Call Center Workforce Management Software](https://www.capterra.com.au/directory/32607/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.capterra.com.au/directory/30999/auto-dialer/software)
- [Contact Centre Software](https://www.capterra.com.au/directory/32035/contact-center/software)

## Alternatives

1. [Genesys Cloud CX](https://www.capterra.com.au/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
2. [Dialpad](https://www.capterra.com.au/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [RingCX](https://www.capterra.com.au/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews)
4. [Five9](https://www.capterra.com.au/software/132405/five9) — 4.2/5 (481 reviews)
5. [CXone Mpower](https://www.capterra.com.au/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.com.au/software/201861/contact-center-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201861/Contact-Center-Platform/> |
| en-AE | <https://www.capterra.ae/software/201861/contact-center-platform> |
| en-AU | <https://www.capterra.com.au/software/201861/contact-center-platform> |
| en-CA | <https://www.capterra.ca/software/201861/contact-center-platform> |
| en-GB | <https://www.capterra.co.uk/software/201861/contact-center-platform> |
| en-IE | <https://www.capterra.ie/software/201861/contact-center-platform> |
| en-IL | <https://www.capterra.co.il/software/201861/contact-center-platform> |
| en-IN | <https://www.capterra.in/software/201861/contact-center-platform> |
| en-NZ | <https://www.capterra.co.nz/software/201861/contact-center-platform> |
| en-SG | <https://www.capterra.com.sg/software/201861/contact-center-platform> |
| en-ZA | <https://www.capterra.co.za/software/201861/contact-center-platform> |
| es | <https://www.capterra.es/software/201861/contact-center-platform> |
| es-AR | <https://www.capterra.com.ar/software/201861/contact-center-platform> |
| es-CL | <https://www.capterra.cl/software/201861/contact-center-platform> |
| es-CO | <https://www.capterra.co/software/201861/contact-center-platform> |
| es-CR | <https://www.capterra.co.cr/software/201861/contact-center-platform> |
| es-DO | <https://www.capterra.do/software/201861/contact-center-platform> |
| es-EC | <https://www.capterra.ec/software/201861/contact-center-platform> |
| es-MX | <https://www.capterra.mx/software/201861/contact-center-platform> |
| es-PA | <https://www.capterra.com.pa/software/201861/contact-center-platform> |
| es-PE | <https://www.capterra.pe/software/201861/contact-center-platform> |
| pt | <https://www.capterra.com.br/software/201861/contact-center-platform> |
| pt-PT | <https://www.capterra.pt/software/201861/contact-center-platform> |

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