--- description: Learn more about OpenGov Permitting & Licensing price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenGov Permitting & Licensing Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Inspection Software](/directory/30117/inspection/software) > [OpenGov Permitting & Licensing](/software/201678/permitting-and-licensing) # OpenGov Permitting & Licensing Canonical: https://www.capterra.com.au/software/201678/permitting-and-licensing Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/201678/permitting-and-licensing?page=2) > OpenGov Permitting \& Licensing helps governments modernize community development, business licensing, and other services. > > Verdict: Rated **3.9/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OpenGov Permitting & Licensing? OpenGov Permitting \& Licensing helps governments modernize community development, business licensing, and other services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 80 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenGov - **Founded**: 2011 ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Automated Routing - Code Enforcement - Code Maintenance - Compliance Management - Document Management - Fee Management - For Government - Forms Management - Inspection Management - License Inventory - Mobile Access - Online Payments - Permit Issuance - Process/Workflow Automation - Renewal Management - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Workflow Management ## Integrations (1 total) - Bluebeam Revu ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Inspection Software](https://www.capterra.com.au/directory/30117/inspection/software) ## Related Categories - [Inspection Software](https://www.capterra.com.au/directory/30117/inspection/software) - [Land Management Software](https://www.capterra.com.au/directory/31419/land-management/software) - [Municipal Software](https://www.capterra.com.au/directory/31219/municipal/software) - [Software License Manager](https://www.capterra.com.au/directory/10016/license-management/software) - [Permit Management Software](https://www.capterra.com.au/directory/31418/permit/software) ## Alternatives 1. [Visual Intelligence Portfolio Suite](https://www.capterra.com.au/software/42349/visual-intelligence-portfolio) — 4.7/5 (73 reviews) 2. [NEOGOV](https://www.capterra.com.au/software/75288/neogov) — 4.5/5 (850 reviews) 3. [GeoCivix](https://www.capterra.com.au/software/184923/idtplans-review) — 4.8/5 (18 reviews) 4. [CivicPlus Community Development](https://www.capterra.com.au/software/129172/civicgov) — 4.8/5 (9 reviews) 5. [Trimble Cityworks](https://www.capterra.com.au/software/80839/cityworks) — 4.4/5 (27 reviews) ## Reviews ### "Certified OG Review" — 5.0/5 > **Humberto** | *19 February 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Ease of creativity in building the form and user experiences. Workflows are conditioned to provide universal permits with many options for our applicants. > > **Cons**: Customizations are harder to come by. Need to vote for changes. Also, when we can update some things on the form or workflow existing records become negatively affected. For example, fees, workflow steps, etc might disappear from the records. > > We are very happy with the service. Our staff and constituents like the ease of applying, reviewing and reporting on permits. ----- ### "Feb 19 Review, Town of Brighton, NY" — 3.0/5 > **Jason** | *19 February 2025* | Government Administration | Recommendation rating: 6.0/10 > > **Pros**: Web based so in theory perfect for remote work. Workflow feature to manage projects > > **Cons**: Lack of info on past permits on the location page. Makes it impossible to see what a past permit was for. Inability to customize or turn off automated notifications. It’s a firehouse of emails that most people tune out or ignore. > > Without having much to compare it to, I’d say moderately good. In trading notes with my colleagues in other municipalities that use competing products, it seems none of them are particularly well liked lol ----- ### "Newton - OpenGov" — 4.0/5 > **Nicholas** | *19 February 2025* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The ability to assign workflow steps to specific individuals, and condition steps based off different form fields. > > **Cons**: When making changes to forms - changes are not reflected within existing active records. > > It has been great, the best implementation the city has made in a long time. ----- ### "Feedback from Lower Makefield" — 5.0/5 > **James** | *12 November 2024* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Easy to use for applicants and on the municipal end. Can be easily customized to fine tune the process. > > **Cons**: Very few issues with the software. It didn't take long to get local builders on board with the process. We do still need to assist folks who are very uncomfortable with computers. > > It's been great. We've had an 80% reduction in folks stopping in for help and a 50% reduction in phone questions. ----- ### "Cloud based and great for our field staff\!" — 5.0/5 > **Verified Reviewer** | *4 May 2018* | Construction | Recommendation rating: 9.0/10 > > **Pros**: We love viewpoint for photos and documentation storage. We like the fact it is awesome to share information quickly for in house documents. We appreciate having something that is staying with the technology moves we are seeing grow so rapidly. > > **Cons**: With this being a fairly new program most of the problem we run into we can get an answer from the support team within a few house. Hoping in the future documents can be edited and signed through this storage system. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.au/software/201678/permitting-and-licensing?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/201678/permitting-and-licensing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data