Datapel WMS

"Datapel WMS Solution for complex Retail Business"

Comments: Stock visibility was our biggest challenge. We are still learning and our business is quite complex. WMS has enabled us a level of visibility that we have never had before.

Pros: The ability for the business using WMS to be able to track every piece of stock across multiple sites as well as track both agency and retail quotations and orders. WMS is a solution that saved the organisation from spending a six figure sum for a custom package. It also integrates into our current financial systems as has room to grow as the business grows.

Cons: There is really nothing I can think of that is missing. Our experience so far has allowed us to add customised features as needed to suit our needs.

"Datapel WMS Review"

Comments: It has given us the ability to integrate MYOB with a Warehouse Management System.

Pros: - Easy to use once you understand the system
- It gives us the ability to integrate MYOB with a Warehouse Management System.
- Integration between cloud based and server based applications.

Cons: - Unable to have multiple windows open at the same time. Specifically we are unable to access important information such as customer reports, item list and New Sales Order at the same time.
- Stock transfers are convoluted, and we are only able to do 1 item at a time.
- Special pricing doesn't show the profit margin per line.
- When confirming sales or purchases there should be an option to email reports. It would be handy if there was a script to open the email program, not just composing an email that sit in the outbox until the email program is manually opened.
- It would be great if there was more specific information on customers. i.e list of lines a customer purchases with the last time they ordered them, last purchase price and product margin; customer gp for the last 3 months
- Would be good if it had an integrated email client

"Review"

Comments: We find response to our queries is extremely slow. Queries get passed from one person to another and requires constant follow-up by us to resolve any issues.

Pros: Easy to raise POs and sales orders. Accurate tracking of inventory

Cons: Reporting options could be better
Very limited features for recording information although we do have an earlier version of Datapel so maybe it has improved

"Happy Customer"

Comments: Satisfied customer

Pros: It's easy to use and enables me to achieve all my warehousing goals and objectives.
In the medical field we have to track lot numbers / serial numbers, which is easy to achieve and manage with WMS.

Cons: There are sometimes software glitches that disrupt the workflow.

"Retail Stock Control"

Pros: We appreciated the ability for the package to integrate seamlessly with our MYOB Accounting software.

Cons: Would be nice if WMS could integrate with our Wordpress online shopping for receiving and processing orders.