--- description: Learn more about Blackbaud Raiser's Edge NXT price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blackbaud Raiser's Edge NXT Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Fundraising Software](/directory/20047/fundraising/software) > [Blackbaud Raiser's Edge NXT](/software/198986/blackbaud-raiser-s-edge-nxt) # Blackbaud Raiser's Edge NXT Canonical: https://www.capterra.com.au/software/198986/blackbaud-raiser-s-edge-nxt Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/198986/blackbaud-raiser-s-edge-nxt?page=2) > Fundraising solution that helps you communicate with your constituents and make better decisions. > > Verdict: Rated **4.2/5** by 418 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Blackbaud Raiser's Edge NXT? We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 418 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Blackbaud - **Location**: Charleston, US - **Founded**: 1981 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Accounting - Alerts/Notifications - Alumni Management - Approval Process Control - CRM - Campaign Management - Collaboration Tools - Communication Management - Contact Management - Customizable Reports - Customizable Templates - Donor Management - Email Marketing - Event Management - Forms Management - Fundraising Management - Gantt/Timeline View - Grant Management - Interaction Tracking - Lead Management - Member Database - Membership Management - Mobile Access - Mobile Giving - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Reporting/Analytics - Sales Pipeline Management - Social Media Integration - Task Management - Third-Party Integrations - Volunteer Management ## Integrations (1 total) - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising Software](https://www.capterra.com.au/directory/20047/fundraising/software) ## Related Categories - [Fundraising Software](https://www.capterra.com.au/directory/20047/fundraising/software) - [Nonprofit Project Management Software](https://www.capterra.com.au/directory/32439/project-management-software-for-nonprofits/software) - [Nonprofit CRM Software](https://www.capterra.com.au/directory/31515/nonprofit-crm/software) - [Nonprofit Software](https://www.capterra.com.au/directory/30805/nonprofit/software) - [Donation Management Software](https://www.capterra.com.au/directory/30548/donation-management/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.com.au/software/2698/donorperfect-fundraising-software) — 4.5/5 (1407 reviews) 2. [Givebutter](https://www.capterra.com.au/software/172048/givebutter) — 4.8/5 (871 reviews) 3. [Neon CRM](https://www.capterra.com.au/software/102088/neoncrm) — 4.3/5 (618 reviews) 4. [Bloomerang](https://www.capterra.com.au/software/131207/bloomerang) — 4.7/5 (1287 reviews) 5. [Bonterra Network for Good](https://www.capterra.com.au/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Reviews ### "I recommend Raisers edge as people management" — 4.0/5 > **Stephanie** | *5 May 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It has a lot of features and abilities if you use them all. But you have to definitely have complete information for it to be useful. Once you have your info up to date it is great. > > **Cons**: I would like to be able to look back at my emails created. In Order to see them I have to copy them which is a little annoying. The event management part of it is a bit clunky and confusing as well. > > Overall I have a good experience. It hasn’t been a large learning curve and I came in with zero experience. I was shown how to use it once and have pretty much been able to run from there. ----- ### "Robust CRM for Robust Needs" — 4.0/5 > **Jessica** | *3 April 2025* | Fund-Raising | Recommendation rating: 6.0/10 > > **Pros**: Robust and sophisticated program for donor management > > **Cons**: It was almost too robust for what our organization needed > > Overall my experience with Blackbaud Raiser's Edge NXT was good. It got to a point where it did more than I needed to our processes were over-complicated but still not bad. ----- ### "A Powerful Fundraising CRM for Complex Nonprofit Operations" — 5.0/5 > **Emily** | *8 May 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Blackbaud Raiser's Edge NXT has been a strong fit for our large, local nonprofit organization, which processes tens of thousands of gifts annually. One of the biggest advantages has been the visibility it gives our frontline fundraising team. The dashboard and portfolio management tools make it easy for staff to track donor activity, manage moves, and make meaningful progress in guiding donors through the cultivation journey. Having donor information, interactions, giving history, and reporting all in one place creates a much more streamlined workflow across teams. We also saw major operational improvements after moving to Blackbaud’s payment processor. Since gifts now appear in the system almost immediately, it has significantly simplified reconciliation and reporting compared to our previous setup with Classy/GoFundMe Pro. We’ve also been able to reduce donation transaction fees, which has added real value from a budget perspective. The reporting capabilities are another major strength. We have complex tracking and reporting needs, and Raiser's Edge NXT gives us the flexibility to segment, analyze, and report on donor and campaign activity in a meaningful way. > > **Cons**: The biggest limitation for our team is the event management functionality and integrations. Blackbaud’s event products do not currently offer the level of flexibility or user experience we need for larger-scale events, so we rely on external platforms for registration and payments. While tools like Omatic help connect systems, more direct integrations with modern event platforms would make the experience much smoother. There can also be a learning curve because the platform is so robust, especially for users who are newer to fundraising CRMs or complex reporting environments. > > Overall, my experience with Blackbaud Raiser's Edge NXT over the past four years has been very positive. It is a comprehensive and powerful CRM that supports sophisticated fundraising operations well, particularly for organizations with large donor databases and complex reporting needs. The platform has helped improve gift processing, donor management, reporting visibility, and fundraiser accountability. While there is room for improvement in event functionality and external integrations, the overall value and operational efficiency it provides have made it an important part of our fundraising infrastructure. ----- ### "Robust w/a learning curve" — 4.0/5 > **Amy** | *6 April 2026* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Raiser’s Edge NXT is a powerhouse for nonprofits that have outgrown simple spreadsheets or basic databases. It’s built to handle high-volume fundraising and complex donor relationships, which is where it really shines. While it has a steeper learning curve than some of the "newer" platforms, the depth of data you can track is hard to beat. > > **Cons**: The "Hybrid" Setup: It’s frustrating that the system is split between the modern Web View and the old Database View. You frequently have to jump back and forth between two different interfaces to finish a single task. Complexity: The learning curve is steep. It isn’t intuitive for new staff, and you really need a dedicated "power user" to keep the data clean. Hidden Costs: It’s already expensive, but many essential features and integrations feel like "add-ons" that cost extra. Reporting: While the data is deep, pulling a simple, clean report for a board meeting is surprisingly difficult without exporting everything to Excel first. > > Raiser’s Edge NXT is a heavy-duty tool that is excellent for managing complex donor relationships and high-volume fundraising. The "NXT" web interface is modern and makes day-to-day tasks like checking donor records or tracking gift officer progress much easier, especially on the go. However, the experience is hampered by the fact that the system isn't fully modernized. Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much steeper for new team members. It is a reliable, secure "source of truth" for your data, but you have to be willing to put in the time to master its complexities. It’s a great fit for larger organizations with dedicated database staff, but might be overkill for smaller shops. ----- ### "Great platform with robust and user friendly" — 5.0/5 > **Theresa** | *22 December 2025* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: The user friendly and intuitive platform, searchable in any data point, Security of the payment processing gateways, the way you can manage all aspects fo your data, from data entry, gift processing, donor officers, and the ability to tag and maintian informations between users to ensure complete coverage and donor frontline importance. The ability to create personal and departmental dashboard reports on the fly is great for on-the-go data access, and to create large, data-intensive reports for forecasting and drilling down into each campaign. I have used quite a few different donor management platforms, this is a robust but user friendly software. > > **Cons**: I think the cons would be the cost, it is a little cost prohibative for those smaller agencies, who could definitely use this product with all of it's tools. > > As a previous user of multiple Donor CRM's I find this newer version to be comprehensive and robust enough to manage large scale operations as well as smaller organizations. ----- Page: 1 / 18\ Next: [Next page](https://www.capterra.com.au/software/198986/blackbaud-raiser-s-edge-nxt?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/198986/blackbaud-raiser-s-edge-nxt) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data