--- description: Learn more about SmartRec price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartRec Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Parks and Recreation Software](/directory/30806/parks-and-recreation/software) > [SmartRec](/software/198905/smartrec) # SmartRec Canonical: https://www.capterra.com.au/software/198905/smartrec Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/198905/smartrec?page=2) > Amilia SmartRec is a recreation \& membership software. Manage operations in one place and focus more on creating community impact. > > Verdict: Rated **4.3/5** by 148 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SmartRec? Government agencies (parks and rec), non-profits (YMCAs, JCCs), small businesses (camp, swim schools, afterschool and class activities). ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 148 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Amilia - **Founded**: 2004 ## Commercial Context - **Starting Price**: CAD 99.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Contact Amilia directly for more pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Accounting - Alerts/Notifications - Attendance Management - Attendee Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Class Management - Class Scheduling - Client Portal - Communication Management - Contract/License Management - Customer Management - Customisable Forms - Donor Management - Dues Management - Electronic Payments - Email Marketing - Enrollment Confirmation - Event Scheduling - Facility Management - Facility Scheduling - Faculty/Staff Management - Fundraising Management - Group Registration - Marketing Automation - Member Communication - Member Database - Member Directory - Member Management - Member Portal - Membership Management - Membership Renewals - Mobile Access - Online Forms - Online Payments - Online Registration - Payment Processing - Recurring/Subscription Billing - Registration Management - Reminders - Reporting & Statistics - Self Service Portal - Staff Management - Student Management - Team Management - Third-Party Integrations - Wait List Management ... and 5 more features ## Integrations (18 total) - ActiveXCHANGE - Asset Panda - Avigilon Video Security - Bloomerang - CampDoc - Constant Contact - Cyberimpact - Evolia - Funraise - Google Analytics 360 - HubSpot CRM - Paysafe - Productive Parks - QuickBooks Online - Reach ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Parks and Recreation Software](https://www.capterra.com.au/directory/30806/parks-and-recreation/software) ## Related Categories - [Parks and Recreation Software](https://www.capterra.com.au/directory/30806/parks-and-recreation/software) - [Camp Management Software](https://www.capterra.com.au/directory/10040/camp-management/software) - [Fitness Software](https://www.capterra.com.au/directory/30910/fitness/software) - [Swim School Software](https://www.capterra.com.au/directory/31177/swim-school/software) - [Martial Arts Software](https://www.capterra.com.au/directory/30779/martial-arts/software) ## Alternatives 1. [Cvent Event Management](https://www.capterra.com.au/software/26318/cvent-event-management) — 4.5/5 (1099 reviews) 2. [Uplifter](https://www.capterra.com.au/software/151182/uplifter) — 4.4/5 (86 reviews) 3. [TeamLinkt](https://www.capterra.com.au/software/187412/teamlinkt) — 4.7/5 (127 reviews) 4. [Neon CRM](https://www.capterra.com.au/software/102088/neoncrm) — 4.3/5 (620 reviews) 5. [iClassPro](https://www.capterra.com.au/software/127097/iclasspro) — 4.5/5 (477 reviews) ## Reviews ### "Nothing better than Amilia" — 5.0/5 > **Michael** | *6 August 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Cons**: It is more of a facility problem that we have pools that switch from long course meters to short course yards. This makes it tough to schedule the facility in smartrec but the team is working on work arounds\! > > Amilia SmartRec has completely transformed the way we manage our organization. Since implementing their software, we have been able to streamline membership management, easily track different membership types, and efficiently monitor and collect revenue. The platform is incredibly user-friendly, making it easy for both our staff and members to navigate. What truly sets Amilia apart is their customer support team. They are responsive, knowledgeable, and genuinely invested in our success. They consistently check in, listen to feedback, and even make improvements to help us operate more effectively. Communication with our members and the community has also improved dramatically. The tools provided by SmartRec have helped us stay connected, organized, and professional in ways that were difficult before. Simply put, Amilia SmartRec has made our organization significantly better. I would recommend it 10 out of 10 times to any organization looking for a powerful, easy-to-use recreation and membership management solution. Thank you, Amilia, for being such a valuable partner in our success\! 🙌 ----- ### "Works well but could use some improvements too\!" — 4.0/5 > **Laura** | *10 April 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: I love how you can set a limit to the number of participants per activity and that families can see the number of spaces available or the number of participants on the waitlist. > > **Cons**: It is difficult to customize some situations, printing the children's files is difficult, and it does not provide yearly tax receipts for families, or sign children in/out multiple times per day, though this is something we were told it would do. > > This streamlined a huge amount of work in allocating spaces available for programs and I would not want to return to any other system for that, but for other aspects of the program, improvements would be great. ----- ### "Mostly good, but there is some bad" — 3.0/5 > **Michael** | *24 February 2025* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The ability to put program registration into the customers hands > > **Cons**: Limited functionality, the is not a lot of room to modify to personal needs > > Been good overall, though the ability to not be able to modify is frustrating at times ----- ### "Solid Rec Management Solution with a Great Support Network" — 5.0/5 > **Herschel** | *9 July 2026* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: The customer success and support teams are excellent to work with. No solution is 100% perfect, so knowing that we can lean on the Amilia team to work through issues is essential for us. > > **Cons**: Refunds in the system are a multistep process and can be difficult for staff to get a handle on. There is no true guest checkout for point-of-sale transactions. > > SmartRec has been a great solution for our Recreation Management needs. No solution that we considered would have fit 100% of our needs, but Amilia ticks most of the boxes and their team has been willing to hear us out on new feature requests and other feedback. ----- ### "Registration Software" — 4.0/5 > **Stacey** | *2 May 2025* | 2128 | Recommendation rating: 6.0/10 > > **Pros**: SmartRec allows us to automatically charge families for monthly child care costs, have immediate enrollment for programs, and generally manage our registrations. > > **Cons**: In our area, we are required to have printed, physical copies of registration information for each participant. SmartRec does not quite provide an easy system for this documentation. > > Our adjustment to SmartRec was fairly smooth with few hiccups. Our families were able to figure out registration with relative ease. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.au/software/198905/smartrec?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/198905/smartrec) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data