---
description: Learn more about ManualMaster price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ManualMaster Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [ManualMaster](/software/198547/manualmaster)

# ManualMaster

Canonical: https://www.capterra.com.au/software/198547/manualmaster

> Software for quality management, document management, workflow management, risk management, capa management and process management.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ManualMaster?

ManualMaster is used by middle to large-sized organizations in various industries to manage documents, procedures, and processes efficiently and to ensure compliance with regulatory standards.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ManualMaster
- **Founded**: 1992

## Commercial Context

- **Starting Price**: EUR 20,000.00
- **Pricing model**: Other
- **Pricing Details**: Price depends on the required modules, Administrators and implementation.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Czech, Dutch, English, French, German, Polish, Portuguese, Spanish, Vietnamese
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 37 more

## Features

- Access Controls/Permissions
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Audit Management
- Audit Trail
- Business Process Automation
- Change Management
- Collaboration Tools
- Commenting/Notes
- Complaint Management
- Compliance Management
- Compliance Tracking
- Corrective and Preventive Actions (CAPA)
- Customizable Templates
- Document Capture
- Document Check-in/Check-out
- Document Classification
- Document Coding & Control
- Document Management
- Document Storage
- Equipment Management
- Feedback Management
- File Conversion
- Full Text Search
- Incident Management
- Internal Controls Management
- Issue Tracking
- Maintenance Management
- Mobile Access
- Monitoring
- No-Code
- Nonconformance Tracking
- Prioritization
- Process Modeling & Designing
- Quality Control
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Risk Analysis
- Risk Management
- Risk Scoring
- Root Cause Analysis
- Scenario Planning
- Search/Filter
- Third-Party Integrations
- Version Comparison
- Version Control
- Version Rollback
- Workflow Management

... and 7 more features

## Integrations (11 total)

- AFAS Software
- Azure Active Directory External Identities
- HelloID
- Isah ERP
- M3
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Entra Verified ID
- Microsoft SharePoint
- Microsoft Word
- SharePoint Azure AD Connect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.com.au/directory/30010/business-process-management/software)
- [Document Management Software](https://www.capterra.com.au/directory/30063/document-management/software)
- [Document Control Software](https://www.capterra.com.au/directory/31197/document-control/software)
- [Complaint Management Software](https://www.capterra.com.au/directory/30674/complaint-management/software)
- [Corrective and Preventive Action Software](https://www.capterra.com.au/directory/31343/corrective-and-preventive-action/software)

## Alternatives

1. [Google Docs](https://www.capterra.com.au/software/160756/google-docs) — 4.7/5 (29225 reviews)
2. [Google Drive](https://www.capterra.com.au/software/161425/drive) — 4.8/5 (28628 reviews)
3. [Google Workspace](https://www.capterra.com.au/software/168389/google-workspace) — 4.7/5 (17732 reviews)
4. [OneDrive](https://www.capterra.com.au/software/161304/onedrive) — 4.5/5 (12885 reviews)
5. [Microsoft Word](https://www.capterra.com.au/software/1010319/microsoft-word) — 4.7/5 (2909 reviews)

## Reviews

### "Manual Master review" — 4.0/5

> **Desiree** | *27 August 2026* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: The MM software is easy to use for all different kind of users. The price is very reasonable, also doable for smaller companies. The support and the support team is excellent.
> 
> **Cons**: It has so many options to manage documentation, that if you would like to implement different documents, I don't have enough knowledge to do the set-up completely myself. That having said, the consultants are great and can help you out to implement management of different documents in the system
> 
> Very positive: knowledgeable, experienced and friendly people. I do like the software too, as user/editor and admin

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### "Benifits of Manual master" — 4.0/5

> **Thijs** | *14 May 2024* | Management Consulting | Recommendation rating: 8.0/10
> 
> **Pros**: Compleet system that covers the whole area
> 
> **Cons**: Lots of handeling to set it up.
You need to know all the popssibilities to avoid double work

## Links

- [View on Capterra](https://www.capterra.com.au/software/198547/manualmaster)

## This page is available in the following languages

| Locale | URL |
| da | <https://www.capterra.dk/software/198547/manualmaster> |
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| en-AU | <https://www.capterra.com.au/software/198547/manualmaster> |
| en-CA | <https://www.capterra.ca/software/198547/manualmaster> |
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| fr | <https://www.capterra.fr/software/198547/manualmaster> |
| fr-BE | <https://fr.capterra.be/software/198547/manualmaster> |
| fr-CA | <https://fr.capterra.ca/software/198547/manualmaster> |
| fr-LU | <https://www.capterra.lu/software/198547/manualmaster> |
| it | <https://www.capterra.it/software/198547/manualmaster> |
| ja | <https://www.capterra.jp/software/198547/manualmaster> |
| nb | <https://www.capterra.no/software/198547/manualmaster> |
| nl | <https://www.capterra.nl/software/198547/manualmaster> |
| nl-BE | <https://www.capterra.be/software/198547/manualmaster> |
| pl | <https://www.capterra.pl/software/198547/manualmaster> |
| pt | <https://www.capterra.com.br/software/198547/manualmaster> |
| pt-PT | <https://www.capterra.pt/software/198547/manualmaster> |
| sv | <https://www.capterra.se/software/198547/manualmaster> |
| tr | <https://www.capterra.web.tr/software/198547/manualmaster> |

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