StaffScheduleCare

by StaffScheduleCare

Who Uses StaffScheduleCare?

The Senior Care and Senior Living Industry. Whomever may be looking to help manage their Scheduling, Time and Attendance or Human Capital Management needs within their organization.

What Is StaffScheduleCare?

StaffScheduleCare is North America's fastest growing fully integrated On-Demand Workforce Management solution for the health care sector. With more than 30+ years experience in developing workforce management solutions, we strive to ensure that your facility is compliant in regard to your current procedures for Schedule creation and day-to-day maintenance. We also leverage technology to boost employee engagement by offering a fully integrated Employee Self Service platform.

StaffScheduleCare Details

StaffScheduleCare

http://www.staffschedulecare.com

Founded 1988

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Compare StaffScheduleCare with similar products

Starting price

CAD 5.50/month
N/A
USD 4.00/month
USD 39.00/month

Free Version

Free Version No
Free Version No
Free Version No
Free Version Yes

Free Trial

Free Trial No
Free Trial No
Free Trial No
Free Trial Yes

StaffScheduleCare deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

StaffScheduleCare Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Communication Management
  • Compliance Management
  • Contact Management
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Email Management
  • Employee Management
  • Event / Activities Planning
  • Event Scheduling
  • HIPAA Compliant
  • Incident Management
  • Invoice Management
  • Invoice Processing
  • Lead Management
  • Meal / Nutrition Management
  • Medication History
  • Personalization
  • Planning Tools
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Search/Filter
  • Self Service Portal
  • Staff Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Training Management
  • User Management
  • Work Order Management
  • Workflow Management

View full list of Assisted Living Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automated Scheduling
  • Biometric Recognition
  • Biometrics
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • FMLA Administration
  • Leave Tracking
  • Mobile Access
  • Multi-Location
  • Overtime Calculation
  • Payroll Management
  • Project Time Tracking
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Self Service Portal
  • Sick Leave Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Time Tracking
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Attendance Tracking Software

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Applicant Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Compensation Management
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • HR Management
  • Job Application Management
  • Learning & Development
  • Leave Tracking
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Succession Planning
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Human Resources

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Alerts / Escalation
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • CNA Tracking
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Clinical Care
  • Communication Management
  • Compliance Management
  • Customisable Forms
  • Customizable Reports
  • Document Management
  • Document Storage
  • EMR/EHR
  • Employee Management
  • For Activity Departments
  • For Home Care Providers
  • For Nursing Homes
  • Geriatric Care
  • HIPAA Compliant
  • Home Health Management
  • Incident Management
  • MDS Review
  • Nursing Forms Tracking
  • Patient Records Management
  • Planning Tools
  • Point of Care System
  • Records Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Resident Assessment
  • Role-Based Permissions
  • Self Service Portal
  • Spend Management
  • Staff Scheduling
  • Task Scheduling
  • Third Party Integrations
  • Transaction Management
  • User Management
  • Workflow Management

View full list of Long Term Care Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Credit Card Processing
  • Customer Database
  • Customisable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Employee Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • HIPAA Compliant
  • Invoice Management
  • Live Chat
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Patient Records Management
  • Physician Management
  • Real Time Reporting
  • Records Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Third Party Integrations
  • Workflow Management

View full list of Medical Scheduling Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Auto Scheduler
  • Automated Scheduling
  • Calendar Management
  • Certification Tracking
  • Clock In / Out
  • Communication Management
  • Customizable Reports
  • Employee Database
  • Employee Management
  • Employee Self Service
  • Employee Time Tracking
  • Float Pool Management
  • Job Scheduling
  • Labor Cost Reporting
  • Labor Management
  • Leave Tracking
  • Messaging/Shift Dispatching
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Scheduling
  • Overtime Calculation
  • Payroll Management
  • Predictive Analytics
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling
  • Self Scheduling
  • Self Service Portal
  • Shift Scheduling
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Clock
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking

View full list of Nurse Scheduling Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Budgeting/Forecasting
  • Calendar Management
  • Clock In / Out
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Scheduling
  • Employee Self Service
  • Employee Time Tracking
  • Labor Forecasting
  • Leave Tracking
  • Monitoring
  • Online Time Clock
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Tracking
  • Third Party Integrations
  • Time & Attendance
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce
  • Workflow Management

View full list of Workforce Management Software

StaffScheduleCare Alternatives

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StaffScheduleCare Reviews

Read all 13 reviews

Average score

Overall
4.2
Ease of Use
3.3
Customer Service
4.9
Features
3.7
Value for Money
4

Reviews by score

5
5
4
5
3
3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >10,001
Dana D.
Director of Human Resources
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/03/2021

"StaffScheduleCare is great all encompassing software."

Comments: I have never had any issues that SSC wasn't able to quickly fix or show me my error. I cannot say enough about their customer service.

Pros: It was so easy to setup and use. When you do have an issue, the customer support is the best! No other customer support I have used is as quick and helpful. They are always nice and compassionate.

Cons: I have not had any issues with the Rev5 software, but I just started using it.

Vendor Response

by StaffScheduleCare on 11/03/2021

Hi Dana,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!

Please let us know if you need anything else.

Thank you!

Your StaffScheduleCare Account Management Team

  • Reviewer Source 
  • Reviewed on 09/03/2021
Sue R.
Schedule Coordinator
Hospital & Health Care, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 05/02/2021

"Scheduling made easy"

Comments: I have had no big issues using this program. The support staff have always come to my rescue willingly and with a friendly manner.

Pros: I find it user friendly, and that makes it easy to train others who do scheduling in my absence. It has highlighted areas to show instruction for new users. Can be individually set to preferred settings for every user. The Cut & Paste feature is my all time favourite!

Cons: Updating from the Masters could use a little work. I feel it leaves a few doubled up shifts in the system. These can be removed easily, but would be nice if it didn't duplicate shifts sometimes.

Vendor Response

by StaffScheduleCare on 08/02/2021

Hi Sue,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to assist in discussing the Master Schedule shifts item mentioned below.

Please let us know if you need anything else.

Thank you!

Your StaffScheduleCare Account Management Team

  • Reviewer Source 
  • Reviewed on 05/02/2021
Lisa K.
HR Associate
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 20/10/2020

"New Rev 5 conversion"

Comments: Still a fan of SSC in general but there is still work to do with the rev 5 version

Pros: I appreciate the updates to timebank location, daily/active schedules, TSR and updating from master and shift trades. These are all easy to use and make my job a lot easier overall.

Cons: The self scheduling area has been a constant issue from day 1 and we are routinely fielding calls from staff who are not able to bid for a variety of reasons each week. We also find that while the updates to time card/hours make sense and should make the overall experience better, it in fact slows down approving timecards for payroll substantially as compared to the old version.

Vendor Response

by StaffScheduleCare on 23/10/2020

Hi Lisa,
Thank you for taking the time to review our StaffScheduleCare product suite.
We appreciate your feedback and will use it to further enhance the experience for all other StaffScheduleCare users.
Your Account Manager will be reaching out shortly to discuss more about your current Self-Scheduling screen issue.

  • Reviewer Source 
  • Reviewed on 20/10/2020
Nancy C.
Administrator
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/05/2021

"A Great Scheduling Software"

Comments: Very good experience. Support staff are very helpful and knowledgeable.

Pros: I love the functionality from seeing the employees daily / monthly/ master schedule, time banks, time cards, payroll. It is all in front of my with a click of my mouse. A definite time saver in a lot of ways.

Cons: When integrating to a new version the time that is needed to learn the new functionality.

Vendor Response

by StaffScheduleCare on 26/05/2021

Hi Nancy,

Thank you for your kind words and for taking the time to review our StaffScheduleCare product suite. We really appreciate your feedback!

Thank you!

Your StaffScheduleCare Account Management Team

  • Reviewer Source 
  • Reviewed on 25/05/2021
Eva R.
Payroll/Benefits Administrator
Hospital & Health Care, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 02/03/2021

"Unpredictable Review"

Comments: The staff is great, in getting back to you, "and creating things for you" rather than training, I know it's quicker but doesn't help me in learning. Knowledge is different with each CSR. Been here six months, and have not had anyone approach for training.

Pros: Still trying to learn the software even being here for six months

Cons: It is not user friendly, trying to understand reporting is another language, unfortunately there is no instruction manual created for process, only shown what is required. Employee data, tracking, is weak. The screens overlap can't all information.

Vendor Response

by StaffScheduleCare on 04/03/2021

Hi Eva,

Thank you for taking the time to review our StaffScheduleCare product suite and for your kind words on our SSC Support Team. We really appreciate your feedback!

Your Account Manager will be reaching out shortly to review our current training programs available with StaffScheduleCare.

Please let us know if you need anything else.

Thank you!

Your StaffScheduleCare Account Management Team

  • Reviewer Source 
  • Reviewed on 02/03/2021