EC Pro

Who Uses EC Pro?

The perfect all round comprehensive solution for Riding Schools, Livery Yards & Equestrian Centres

What Is EC Pro?

A system which includes a website and mobile app that will manage your bookings, staff, horses and customers.

EC Pro Details

EC Pro

https://www.ecpro.co.uk

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Starting price

N/A
USD 150.00/month
USD 9.90/month
N/A

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial Yes
Free Trial No

EC Pro deployment and support

Support

  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

EC Pro Features

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Automatic Backup
  • Billing & Invoicing
  • Breeding Management
  • Calendar Management
  • Client Database
  • Communication Management
  • Communication Record
  • Competition Records
  • Contact Management
  • Customer Database
  • Customer History
  • Data Storage Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Employee Management
  • Event Tracking
  • Expense Tracking
  • Feed Management
  • Horse Database
  • Horse Records
  • ID Tracking
  • Income & Balance Sheet
  • Invoice Management
  • Lessons Management
  • Location Tracking
  • Medical Records
  • Multi-Channel Marketing
  • Pedigree Tracking
  • Performance Metrics
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Stock Management
  • Supports YouTube
  • Task Management
  • Task Scheduling
  • Template Management
  • Whiteboard

View full list of Horse Software

EC Pro Alternatives

More EC Pro alternatives

EC Pro Reviews

Read all reviews

Overall rating

5/5

Average score

Ease of Use 4.6
Customer Service 5
Features 4.7
Value for Money 4.8

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Share your experiences with other software buyers.

Write a Review!
Louise F.
Marketing & Events Manager
Sports, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 20/05/2020

"The Future of Equestrian Centre Management"

Comments: The first business problem this solves is social distancing right now - it is forecast that this 'new normal' is going to be around for some time and our original system of bookings/client management just would not have stood up to the task! We can now continue to safely provide our clients with the positive and enjoyable experience they are used to from our centre whilst strictly adhering to Government guidelines. The customer support of EC Pro is second to none, if you are skeptical about impending this product into your business due to lack of technical knowledge/experience - you needn't be! [SENSITIVE CONTENT HIDDEN] and the team are ALWAYS a phone call away and are proactive in providing support and guidance to help the system fit smoothly into your business. Overall, it has certainly been (and continues to be) a learning curve for our team and centre but is definitely a positive one! We were prepared at the start of this process to be open to adapting to a new and improved way of working and EC Pro is helping us to do so. We have known for a while that riding schools especially are a bit 'behind the times' compared to other leisure businesses and we didn't want that for our centre. It may be a bit daunting but we embraced the opportunity to bring our centre into the 21st century with the help of EC Pro and it has been a positive and rewarding move for us all.

Pros: The online booking feature for our clients has been a smooth and easy process for them to adjust too - they actually prefer a lot more to our our original booking process which was time consuming, inefficient and inflexible - especially during lockdown/social distancing. We can now accept completely contactless booking and payments and can be managed from anywhere! The horse management side of EC Pro is fantastic, it allows us to record/update/keep track of our horses like we never have been able to before. The biggest benefit of this is that all our team can access this information if necessary, no need for missed notes or reminders in the paper diary we can simply communicate via the system easily and quickly. Also, the staff management side of the system will be revolutionary to out centre. Knowing when and where everyone is across the team is fantastic and provides clarity at all times to help us manage the tasks and lessons on a day to day basis.

Cons: At the moment - nothing! We have been really please with how the system has fit into our team and clients routine and have been amazed by the positive feedback we have received. *We would possibly like to be able to send our liveries invoices via the system and still allow them to be paid offline but that is really just a personal preference to our way of doing things and there is so many ways this can be done instead.

Vendor Response

by EC Pro on 27/05/2020

What a fantastic review, thank you so much your feedback and its great to hear how happy you are with the EC Pro platform

  • Reviewer Source 
  • Reviewed on 20/05/2020
Caroline C.
Riding School Proprietor
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/01/2020

"our first venture into on line booking"

Comments: In 12 months time when we have all adjusted to the new system I think it will be better for customers and better for us.

Pros: It enables customers to book and pay on line. We can send notifications of coming events. Customers fill in their own details. There is a lot more facility to enter horses information, invoice etc which we have not really used yet. We have a screen in reception displaying lessons, customers names, horses which updates as changes happen. There is an App which is easy to use. The system lets customers know they have a booking and sends reminders.

Cons: It's different to our previous booking system!!

Vendor Response

by EC Pro on 16/01/2020

Thank you so much for your review, we really are pleased you chose EC Pro and look forward to working with you for many years to come

  • Reviewer Source 
  • Reviewed on 14/01/2020
Julia C.
Proprietor
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/01/2021

"EC Pro"

Comments: Good, lots of great features such as online rider registration and vouchers saving time and money and easier to keep track .

Pros: It allows me to get out of the office ! Cash flow has improved and it has simplified admin tasks for our business , our customers like it as well as they manage their own bookings which has been particularly beneficial during this difficult year .

Cons: Was a little complicated to set up and customise for our specific business needs especially for a technophobe like me but support from EC pro has been excellent ! Some customers do find it complicated .

  • Reviewer Source 
  • Reviewed on 15/01/2021
Lucy D.
Head Trainer
Sports, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/05/2021

"EC Pro"

Comments: Fantastic

Pros: It does everything we need to manage an equine operation

Cons: there is learning curve to using the system, but the customer support worked very well

Vendor Response

by EC Pro on 19/05/2021

Lucy we can't thank you enough for your review, it really does help others who are looking at our platform and considering using it. We are so pleased you are happy with the system!

  • Reviewer Source 
  • Reviewed on 14/05/2021
Mark S.
Manager
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/03/2021

"Excellent software package and faultless customer support"

Comments: From initial trial to now the customer service and professionalism of the EC Pro team is second to none. Even now they react promptly to requests for different features to make the software an evolving and improving package.

Pros: EC Pro helps automate many daily tasks and allows clients to book and pay for lessons without taking up valuable staff time.

Cons: Only con is the software is so in depth it takes some time to understand its full capabilities.

  • Reviewer Source 
  • Reviewed on 10/03/2021