LoopedIn

Your roadmap to glory

Comments: It was fairly good, It is possibly one of the easiest options to create a good looking roadmap.

Pros:

I enjoyed how easy it was to create an impressive roadmap for my project. In some minutes it was all done, and people loved to see what was coming and being able to vote for it.

Cons:

It should have more direct integrations with other software.

This was my top software pick last year, and loving the payoff this year!

Comments: Amazing. This was my top software pick last year, the software I've recommended the most for businesses, projects, and the like, and I can't stress how much I love the team at Productstash for being innovative, all-encompassing, and support-oriented even at such a competitive price. They really put much of their competition to absolute shame, and I don't say that lightly. After switching to use Productstash, we actually experienced another former supplier for one part of this feature request and notification stack reach out to us, ask how they could improve, and how they could add more value as they were losing customers like me... I said either embrace the Productstash model or move on because there is nothing better for solopreneurs, entrepreneurs, and SMBs in this space at this time.

Pros:

Productstash is super easy to use, it give all of the tools you want to keep your roadmap communications organized. Collecting feature requests, scheduling and showing progress, and publishing notifications (on site, etc.) are sometimes three different pieces of software or widgets that must be integrated. Producstash brings them all together in an easy-to-use interface (that keeps getting better!) and gives customers and other end users, like students for our online classes, the ability to have a say and participate in the roadmap.

Cons:

When we first picked Productstash and deployed it, there were some UI quirks on the admin side. Some things were just a little confusing or vague. We were able to communicate directly with the team and get these resolved as they released updates addressing the issues.

A Bait-and-Switch Scam

Pros:

Providing a clear channel for my feedback to reach the company. Instead of scattering suggestions across emails, surveys, and social media, LoopedIn promises a dedicated space.

Cons:

Sadly, LoopedIn's execution is a complete disaster. Despite paying for the service, I was denied access, and when I finally reached the founder, they demanded even more money for basic functionality. To add insult to injury, core features are non-functional, and the product's development lags far behind competitors. The interface is clunky and unintuitive, and the overall experience feels like a blatant bait-and-switch scam.

Future of customer engagement

Comments: I've tried many alternatives and Productstash is the most straightforward and easy-to-use product communication tool I've seen so far which is an amazing accomplishment for a relatively new product. New updates are pushed frequently, many of which directly contribute to an even better product.

Pros:

Productstash takes a modern approach to client communication. Instead of traditional news style updates, it captures the interest and engagement of your users. The fantastic features and integrations allow your customers to contribute and follow development every step of the way. This is aimed at modern SaaS applications with frequent releases that like to interact with their customers. The greatest thing about Productstash is the team behind it. They have shown their willingness to listen and learn from customers over and over again. They are using their own system and perfectly demonstrates how to make the most of customer engagement. Using their own product also means they much better insight into the experience and challenges that customers face which helps improve the software much further.

Cons:

It still lacks translations but that is coming. The options for customization are still a bit limited and most features are either use or don't use but new options are released frequently. A more in-depth settings panel for each page would be fantastic. As much as I love how everything is set up there will still be products that require a different perspective. Take the roadmap as an example, it is perfect for SaaS but a more traditional software with annual versions would require a different kind of roadmap.

Simple and Effective Roadmapping

Comments: Great experience with LoopedIn so far, easy to get started and have already progressed our products using the solution. Also had to raise a few things with support which are super quick at responding at getting issues sorted.

Pros:

Easy to get started and publish the public roadmap. Within a short period of time, customers were interacting with ideas and putting their own suggestions forward.

Cons:

Would have liked basic colour customisation to be available in the startup tier as our logo doesn't look great against the default blue.