---
description: Learn more about Xelion price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Xelion Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Xelion](/software/197275/xelion)

# Xelion

Canonical: https://www.capterra.com.au/software/197275/xelion

> VoIP solution that enables businesses to record calls, sync contacts, send text messages, manage multiple call routing, and more.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Xelion?

Designed for small and medium organizations, it is a telephony solution that helps manage call queues, view real-time team performance statistics, and analyze business communications.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Xelion

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Xelion for pricing details.
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Available Countries**: Netherlands

## Features

- Call Monitoring
- Call Recording
- Call Routing

## Category

- [VoIP Software](https://www.capterra.com.au/directory/30940/voip/software)

## Alternatives

1. [VoIP.ms](https://www.capterra.com.au/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Microsoft Teams](https://www.capterra.com.au/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
3. [Nextiva](https://www.capterra.com.au/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [Wildix](https://www.capterra.com.au/software/218251/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.capterra.com.au/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews)

## Reviews

### "Very decent VOIP software but doesn't contain many features" — 4.0/5

> **Max** | *4 November 2021* | Logistics & Supply Chain | Recommendation rating: 7.0/10
> 
> **Pros**: I liked the real-time dashboard that shows the length of the que including the availability of the agents. Besides that it showed us how many customers had hung up before speaking to an agent.
> 
> **Cons**: The UX design of the software is too simple and plain formalized. As a user and analyst I think the shown information on the homepage was simply unusefull and poorly designed. Besides that, the software sometimes dropped of  customers waiting in the queue to be assisted. That's just one thing that should not happen within a good customer service field.
> 
> Overall, I think Xelion is poorly designed but very useful as a simple platform for customer service through phone. I really liked the dashboard but on the other hand the queue function didn't work well. Another positive thing: we are now working with a more expensive and complex VOIP platform. This platform has more features than Xelion but Xelion is much more reliable.

## Links

- [View on Capterra](https://www.capterra.com.au/software/197275/xelion)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/197275/Xelion/> |
| en-AE | <https://www.capterra.ae/software/197275/xelion> |
| en-AU | <https://www.capterra.com.au/software/197275/xelion> |
| en-CA | <https://www.capterra.ca/software/197275/xelion> |
| en-GB | <https://www.capterra.co.uk/software/197275/xelion> |
| en-IE | <https://www.capterra.ie/software/197275/xelion> |
| en-IL | <https://www.capterra.co.il/software/197275/xelion> |
| en-IN | <https://www.capterra.in/software/197275/xelion> |
| en-NZ | <https://www.capterra.co.nz/software/197275/xelion> |
| en-SG | <https://www.capterra.com.sg/software/197275/xelion> |
| en-ZA | <https://www.capterra.co.za/software/197275/xelion> |
| nl | <https://www.capterra.nl/software/197275/xelion> |
| nl-BE | <https://www.capterra.be/software/197275/xelion> |

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