---
description: Learn more about UserReport price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserReport Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [UserReport](/software/196527/userreport)

# UserReport

Canonical: https://www.capterra.com.au/software/196527/userreport

> UserReport is user engagement software that helps companies improve products and customer relationships.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses UserReport?

SaaS, media news, brands, e-commerce, organisations, gaming platform, social networks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: AudienceProject

## Commercial Context

- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: UserReport and its current features are free.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Germany, Japan, Mexico, United Kingdom, United States

## Features

- Complaint Monitoring
- Customizable Questions
- Data Import/Export
- Feedback Management
- Survey/Poll Management
- Trend Analysis

## Integrations (1 total)

- Google Analytics 360

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.com.au/directory/30541/customer-satisfaction/software)
- [Review Management Software](https://www.capterra.com.au/directory/31024/review-management/software)
- [Survey Software](https://www.capterra.com.au/directory/30092/survey/software)

## Alternatives

1. [Survicate](https://www.capterra.com.au/software/132914/survicate) — 4.6/5 (99 reviews)
2. [Typeform](https://www.capterra.com.au/software/137289/typeform) — 4.7/5 (967 reviews)
3. [SurveyMonkey](https://www.capterra.com.au/software/32728/surveymonkey) — 4.6/5 (10455 reviews)
4. [Trustpilot](https://www.capterra.com.au/software/169618/trustpilot) — 4.5/5 (1204 reviews)
5. [Jotform](https://www.capterra.com.au/software/158456/jotform-4-0) — 4.7/5 (2889 reviews)

## Reviews

### "Survey and Feedback Tool" — 4.0/5

> **Verified Reviewer** | *24 February 2020* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: 1. Can be easily integrated with websites to collect customer feedback.
2.Free Signup to understand and see the fitment for projects.
3. Standard Questions are available, users can of course add more as per need.
> 
> **Cons**: Not much cons, overall easy to use but most suited for bigger high traffic websites.

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### "Must have tool for getting user feedback" — 5.0/5

> **Joshua** | *22 March 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I really like UserReports embeddable feedback widget, I had considered making my own tool which allows users to file bug reports and submit ideas but UserReport ticked all the boxes for what I needed. Users can easily add ideas and I can communicate with them with my thoughts.
> 
> **Cons**: Over the few years I've been using UserReport, i've found nothing that I don't like about the software. It fits all my needs.
> 
> My experience has been really positive and integrating it into my site was super easy.

## Links

- [View on Capterra](https://www.capterra.com.au/software/196527/userreport)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/196527/userreport> |
| de-AT | <https://www.capterra.at/software/196527/userreport> |
| de-CH | <https://www.capterra.ch/software/196527/userreport> |
| en | <https://www.capterra.com/p/196527/UserReport/> |
| en-AE | <https://www.capterra.ae/software/196527/userreport> |
| en-AU | <https://www.capterra.com.au/software/196527/userreport> |
| en-CA | <https://www.capterra.ca/software/196527/userreport> |
| en-GB | <https://www.capterra.co.uk/software/196527/userreport> |
| en-IE | <https://www.capterra.ie/software/196527/userreport> |
| en-IL | <https://www.capterra.co.il/software/196527/userreport> |
| en-IN | <https://www.capterra.in/software/196527/userreport> |
| en-NZ | <https://www.capterra.co.nz/software/196527/userreport> |
| en-SG | <https://www.capterra.com.sg/software/196527/userreport> |
| en-ZA | <https://www.capterra.co.za/software/196527/userreport> |
| ja | <https://www.capterra.jp/software/196527/userreport> |

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