--- description: Learn more about Delve price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.com.au/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 205 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 205 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualization - Reporting & Statistics - Text Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.com.au/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [ATLAS.ti](https://www.capterra.com.au/software/171500/atlas-ti) — 4.7/5 (142 reviews) 2. [Tableau](https://www.capterra.com.au/software/77260/tableau) — 4.6/5 (2358 reviews) 3. [MAXQDA](https://www.capterra.com.au/software/174104/maxqda) — 4.8/5 (25 reviews) 4. [Dovetail](https://www.capterra.com.au/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [XLSTAT](https://www.capterra.com.au/software/119448/xlstat) — 4.7/5 (398 reviews) ## Reviews ### "My experience of Delve as a novice researcher - simple, elegant, friendly and effective." — 5.0/5 > **Rob** | *17 June 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: I liked that Delve was simple and elegant to use and not overly expensive. I enjoyed the elegance of the graphics and the simple and intuitive layout of the program. I was able to quickly understand the underlying structure and logic and was able to use it effectively after a short period of experimenting. > > **Cons**: The one improvement I would suggest is the capacity to have more levels of coding. I used a particular qualitiative methodology that required the transcripts to be divided into smaller sections ( "meaning units") as a first step and then paraphrased or "transformed". I would have liked to be able to perform these steps within Delve but the program did not appear to allow the additional levels of coding this would have required. > > This was my first experience with a qualitative data analysis program and my experience was extremely positive. I received a very quick, helpful and friendly response to all my questions and requests for help. I would highly recommend Delve to other students and researchers. ----- ### "A gift for the Rookie Researcher." — 5.0/5 > **Tim** | *21 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Amazing value for money - particularly for a student price. For a novice researcher the qualitative analysis tool with AI assistance was invaluable. > > **Cons**: Minor detail - more colours would have assisted, however the customer support in terms of providing further detail and 'professional development makes it so worthwhile. > > First time of using this level of qualitative coding software, and I was genuinely conerned about my ability to pull my research project off and where to start. The data analysis tools at the back end - once my intitial analysis was done was so wonderful and many of these tools have appeared in my final product. ----- ### "Delve is A Lifesaver\!" — 5.0/5 > **Cristina** | *8 July 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Delve is so easy to learn, yet hugely effective. Watching the tutorials helped me pick up all the features quickly. The search function was very helpful as I did my actual research. It made is so easy for me to search for specific terms that multiple participants used. > > **Cons**: Nothing. It was flawless. Logging in each day was simple. Generating specific data was effortless. I wouldn't change a thing. > > It felt like a little hidden gem that I stumbled upon. I couldn't believe how simple, effective, and practical it was. Easy to upload all my transcripts, simple to edit the wording of my codes, and so great for searching for direct quotes from participants to support my claims. ----- ### "Delve is a life-changing experience" — 5.0/5 > **Thao** | *6 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. > > **Cons**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. ----- ### "A Great and User-Friendly Qualitative Analysis Tool for Beginners and Educators" — 4.0/5 > **Rahaf Maher** | *13 August 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: What I liked most is the clean and straightforward user interface, which is completely free of distractions. Additionally, providing an instructional video before starting was extremely helpful. To be honest, I struggled to understand the concept of coding in qualitative data analysis despite doing a lot of research, but watching their short video helped me quickly grasp the concept and overcome that challenge. After starting the free trial, I really loved how well it organizes data, making it easy to categorize and analyze. Furthermore, its support for the Arabic language is a huge plus\! > > **Cons**: To be honest, the tool is very smooth and easy to use overall. However, I faced some difficulty when trying to view and navigate my project, which led me to create multiple projects before I could locate mine. Improving project navigation and visibility would make the experience much smoother. > > Delve is an excellent tool, especially for beginners who are not familiar with the basics of qualitative data analysis. The two-week free trial gives you ample time to test its features, and the educational discount for teachers and students makes it very affordable. I have already recommended it to my colleagues and friends as a great platform for learning and conducting qualitative analysis. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data