--- description: Learn more about Delve price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Delve Cost & Reviews - Capterra Australia 2026 --- Breadcrumb: [Home](/) > [Qualitative Data Analysis Software](/directory/31297/qualitative-data-analysis/software) > [Delve](/software/196428/delve) # Delve Canonical: https://www.capterra.com.au/software/196428/delve Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/196428/delve?page=2) > Delve is an online tool that helps you code and analyze transcripts from in-depth interviews and focus groups. > > Verdict: Rated **4.9/5** by 199 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Delve? Delve is for qualitative researchers who conduct in-depth interviews, focus groups, contextual inquiry, generative research, ethnographic research, and foundational research. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 199 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Delve - **Location**: New York, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 18.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Delve is available for $18 per user per month for those working in education. Otherwise it is $50 per user per month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina and 145 more ## Features - Annotations - Collaboration Tools - Data Import/Export - Data Visualization - Reporting & Statistics - Text Analysis ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Qualitative Data Analysis Software](https://www.capterra.com.au/directory/31297/qualitative-data-analysis/software) ## Alternatives 1. [ATLAS.ti](https://www.capterra.com.au/software/171500/atlas-ti) — 4.7/5 (142 reviews) 2. [Tableau](https://www.capterra.com.au/software/77260/tableau) — 4.6/5 (2352 reviews) 3. [MAXQDA](https://www.capterra.com.au/software/174104/maxqda) — 4.8/5 (24 reviews) 4. [XLSTAT](https://www.capterra.com.au/software/119448/xlstat) — 4.7/5 (398 reviews) 5. [Dovetail](https://www.capterra.com.au/software/174077/dovetail) — 4.6/5 (97 reviews) ## Reviews ### "A gift for the Rookie Researcher." — 5.0/5 > **Tim** | *21 May 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Amazing value for money - particularly for a student price. For a novice researcher the qualitative analysis tool with AI assistance was invaluable. > > **Cons**: Minor detail - more colours would have assisted, however the customer support in terms of providing further detail and 'professional development makes it so worthwhile. > > First time of using this level of qualitative coding software, and I was genuinely conerned about my ability to pull my research project off and where to start. The data analysis tools at the back end - once my intitial analysis was done was so wonderful and many of these tools have appeared in my final product. ----- ### "Huge time saver in coding qualitative data\!" — 5.0/5 > **Diarmid** | *20 June 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Delve was easy to set up and get started right away. 14 day free trial was generous, as is maintaining retention of your data when you cancel/pause your subscription. I actually completed my project within this trial period, but was so appreciative of the value it delivered to the project I paid for 1 month anyway. Delve made categorising/coding qualitative data easy and allowed for easy identification of key themes in the data. > > **Cons**: I would have liked to be able to select multiple elements of text and coded them simultaneously. This may be related to how my text was formatted when I imported it into Delve, but each paragraph mark was treated as creating a new 'snippet' of text and so I couldn't select multiple paragraphs at one time and code them to the same theme. > > Saved a huge amount of time when working with a large data set. My project involved identifying key themes in consultation feedback. The feedback range in scope and breadth from big picture to granular issues. Delve allowed me to quickly identify, code and group the themes in my data, enabling me to provide a summary of the feedback in an accessible way. ----- ### "Delve is a life-changing experience" — 5.0/5 > **Thao** | *6 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: 1. The UI/UX is highly friendly for new researchers, but the underlying engines are strong enough for heavy-duty qualitative and quantitative research. 2. The files exported from the post-analysis process are quite clean and easy to navigate. It helps with the process of finding quotes to input into the research-writing process. 3. I feel like it is much cheaper than other research tools, which is a huge plus. 4. The customer support team is amazing, and the best thing is they do not generate AI-like or automated emails, which is very good because they will directly help you with any troubles you have. 5. The transcript feature is amazing because it can help you easily classify Interviewer-Interviewees. This is extremely time-saving from cleaning the transcripts to understanding your transcript. > > **Cons**: Honestly, if I could change the color of the background when I was doing my data analysis, it would be perfect. For example, Arc browser has a feature that allows users to change fonts, positions of the tabs as they like, or the color of the background with extensive options. However, it is technically annoying to code this in the UI, so I understand that it might not be worth it as a feature. I think surveys to understand researchers can be launched to understand them more. ----- ### "Don't keep searching, just Delve" — 5.0/5 > **David** | *13 March 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: So, many of the seminal textbooks eulogise about NVivo. Well, I can tell you that by comparison, Delve is exponentially superior. If you are looking for a platform to transcribe your MS Word document into coded Thematic Analysis data, look no further. Ideal for Master's level dissertations, research projects, and any other similar uses. I have experienced no security or ethical issues and received excellent 'real-time' customer service when I became 'stuck'. Without Delve, I worry that my final dissertation would not be submitted by its due date. Thank you to Kate in customer service. What an amazing value-for-money (almost priceless) product. Thank you. > > **Cons**: Nothing to report. My experience of Delve to date leaves me lost for words, way short of the character count\! > > Fabulous. 10 out of 10. No, let's be realistic here... 11 out of 10. Faultless. NVivo? It's a no-no\! ----- ### "The essential dissertation partner" — 5.0/5 > **Eric** | *25 May 2026* | Research | Recommendation rating: 10.0/10 > > **Pros**: Super quick learning curve. Very intuitive and clear interface. Coding process is simple. Extremely dependable app. Fast search functions. Exporting data to Excel or CSV files makes it easy to then triangulate between cases, codes, transcripts and participants. > > **Cons**: I tried using the AI feature and did not find that it gave me a lot of assistance since it only used "some" of the coding and made choices and inferences I did not agree with. I probably could have given it more of a chance but I found that just exporting and doing it myself was more reliable, and that way the AI wasn't interfering with my Delve data directly. Also, some optional way of visualizing codes while looking at transcripts would be great. I had to scroll through the entire list every time I coded a new sentence or paragraph, to see what codes I already had that might be applicable. I did not use the survey feature since I didn't do surveys, but this seems like it would be equally as helpful as the coding feature. > > Delve is the only coding app that I found actually FUN to use for coding my PhD research interviews, versus convoluted software like NVivo which I tried using multiple times before giving up and searching for a more sane alternative. Delve has been absolutely integral to my ability to finish my dissertation. I was able to code and translate my data with ease and to see the results quickly. The exported CSV and Excel files are perfectly organized and allow for natural sorting and filtering of data. Creating and applying new codes is a smooth process. Everything I needed to see while coding transcripts was effectively on one page. The organization of the app and ability to create cases and participant data offers just the right amount of personalization for researchers who are just seeking essential coding data without having to spend months learning the software. The folks at Delve respond personally to issues with using the app. I was amazed that improvements I asked for were implemented within days. ----- Page: 1 / 9\ Next: [Next page](https://www.capterra.com.au/software/196428/delve?page=2) ## Links - [View on Capterra](https://www.capterra.com.au/software/196428/delve) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data