---
description: Learn more about TruNarrative price, benefits, and disadvantages for businesses in Australia. Read reviews from verified users and discover similar tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TruNarrative Cost & Reviews - Capterra Australia 2026
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/10058/financial-fraud-detection/software) > [TruNarrative](/software/196065/trunarrative-platform)

# TruNarrative

Canonical: https://www.capterra.com.au/software/196065/trunarrative-platform

> One Platform for; IDV, Fraud Detection, eKYC,  Risk, AML Compliance, and Account \& Transaction Monitoring.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Overview

### Who Uses TruNarrative?

Lending, Banking, Crypto, Betting/Gambling, Payments, Trading, Factoring, Insurance, eCommerce, Remittance, FinTech, Prepaid, P2P, Asset Finance, Motor finance, Car Finance, Telecom, etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: TruNarrative
- **Location**: Leeds, UK
- **Founded**: 2016

## Commercial Context

- **Starting Price**: USD 15,000.00
- **Pricing Details**: Contact TruNarrative for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Guernsey, Isle of Man, Jersey, United Kingdom, United States

## Features

- AML Compliance
- Audit Management
- Behavioral Analytics
- Biometrics
- Compliance Management
- Compliance Tracking
- Custom Fraud Rules
- Customer Accounts
- Data Verification
- Fraud Detection
- Identity Verification
- Monitoring
- Multiple Authentication Methods
- PEP Screening
- Risk Management
- Transaction Monitoring
- Watch List
- Workflow Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fraud Management Software](https://www.capterra.com.au/directory/10058/financial-fraud-detection/software)

## Related Categories

- [Fraud Management Software](https://www.capterra.com.au/directory/10058/financial-fraud-detection/software)
- [AML Software](https://www.capterra.com.au/directory/31084/aml/software)
- [Compliance Software](https://www.capterra.com.au/directory/30110/compliance/software)
- [Identity Verification Software](https://www.capterra.com.au/directory/33695/identity-verification/software)

## Alternatives

1. [Persona](https://www.capterra.com.au/software/199701/persona) — 4.8/5 (26 reviews)
2. [YouVerify](https://www.capterra.com.au/software/1046218/youverify) — 4.5/5 (22 reviews)
3. [Entrust IDV](https://www.capterra.com.au/software/200047/onfido) — 4.6/5 (30 reviews)
4. [Recognito](https://www.capterra.com.au/software/1066783/recognito) — 4.9/5 (23 reviews)
5. [Plaid](https://www.capterra.com.au/software/174384/plaid) — 4.4/5 (95 reviews)

## Reviews

### "Dreadful usability" — 1.0/5

> **Alan** | *18 April 2024* | Banking | Recommendation rating: 0.0/10
> 
> **Pros**: Absolutely nothing. Frustrating, badly designed.
> 
> **Cons**: Everything\! I could not find a single aspect I found easy to use.
> 
> Forced to use it by my bank, trying to verify my identity. I have worked in IT in customer support, marketing, business analysis and other roles for over 40 years and rarely come across so bad an "should be usable by anyone with zero training" product. I gave up, and switched to buy my financial product from another bank

## Links

- [View on Capterra](https://www.capterra.com.au/software/196065/trunarrative-platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/196065/TruNarrative-Platform/> |
| en-AE | <https://www.capterra.ae/software/196065/trunarrative-platform> |
| en-AU | <https://www.capterra.com.au/software/196065/trunarrative-platform> |
| en-CA | <https://www.capterra.ca/software/196065/trunarrative-platform> |
| en-GB | <https://www.capterra.co.uk/software/196065/trunarrative-platform> |
| en-IE | <https://www.capterra.ie/software/196065/trunarrative-platform> |
| en-IL | <https://www.capterra.co.il/software/196065/trunarrative-platform> |
| en-IN | <https://www.capterra.in/software/196065/trunarrative-platform> |
| en-NZ | <https://www.capterra.co.nz/software/196065/trunarrative-platform> |
| en-SG | <https://www.capterra.com.sg/software/196065/trunarrative-platform> |
| en-ZA | <https://www.capterra.co.za/software/196065/trunarrative-platform> |

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